Chapter 9 MGT 300
Which of the following statements about mechanistic organizations is true?
They work best in stable, unchanging business environments
Which of the following persons most likely performs a staff function?
a member of a compnay's finance department who provides advisory assistance to the marketing department
Organizational authority is traditionally characterized by _____
chain of command
Which of the following is NOT one of the core job characteristics in the job characteristics model (JCM)?
client relationships
Identify a true statement about functional departmentalization
companies tend to use functional departmentalization when they are small or just starting out
ACST University is well known for the wide array of courses it offers. It offers courses in fine arts, humanities, science, and management. The university has dedicated divisions for each stream. In management terms, the university uses _____ to manage the different disciplines.
departmentalization
One of the disadvantages of job specialization is that it can lead to ____
employee boredom
One of the disadvantages of job specialization is that it can lead to ____.
employee boredom
A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants
false
Departmentalization is a method of organizing work and workers into separate units responsible for particular business functions or areas if expertise
false
Departmentalization is a method of organizing work and workers into separate units responsible for particular business functions or ares of expertise
false
Job enlargement and job enrichment mean essentially the same thing
false
Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.
false
Which of the following statements about decentralization is true
it leads to more satisfied customers and employees
The job design approach associated with ___ involves increasing the number of different tasks that a worker performs within one particular job and gives workers the authority and control to make meaningful decision about their work
job enrichment
The primary advantage of ___ is the fact that it allows companies to manage large, complex tasks efficiently by avoiding duplication.
matrix departmentalization
Functional departmentalization can be most accurately defined as
organizing work and workers into separate units responsible for particular business operations or areas of expertise
The three types of task interdependence are
pooled, sequential, and reciprocal
A(n) ____ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly
simple network
_____ is defined as the degree to which a job is perceived to have a substantial impact on others inside or outside the organization
task significance
The primary disadvantage of customer departmentalization is
that is leads to duplication of resources
A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other
true
In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical
true
Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together
true
Specialized jobs are characterized by simple, easy-to-learn steps; low variety: and high repetition
true
A key feature of a ____ is that its composition is always changing.
virtual organization
Which of the following scenarios is an example of matrix departmentalization
InsureClef Inc., an insurance company, has departments that focus on major commercials and small businesses and also has departments that focus on the different projects that the company offers across its clientele.
Which of the following statements about decentralization is true
It leads to more satisfied customers and employees
