Chapter 9 MGT 300

Which of the following statements about mechanistic organizations is true?

They work best in stable, unchanging business environments

Which of the following persons most likely performs a staff function?

a member of a compnay's finance department who provides advisory assistance to the marketing department

Organizational authority is traditionally characterized by _____

chain of command

Which of the following is NOT one of the core job characteristics in the job characteristics model (JCM)?

client relationships

Identify a true statement about functional departmentalization

companies tend to use functional departmentalization when they are small or just starting out

ACST University is well known for the wide array of courses it offers. It offers courses in fine arts, humanities, science, and management. The university has dedicated divisions for each stream. In management terms, the university uses _____ to manage the different disciplines.

departmentalization

One of the disadvantages of job specialization is that it can lead to ____

employee boredom

One of the disadvantages of job specialization is that it can lead to ____.

employee boredom

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants

false

Departmentalization is a method of organizing work and workers into separate units responsible for particular business functions or areas if expertise

false

Departmentalization is a method of organizing work and workers into separate units responsible for particular business functions or ares of expertise

false

Job enlargement and job enrichment mean essentially the same thing

false

Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.

false

Which of the following statements about decentralization is true

it leads to more satisfied customers and employees

The job design approach associated with ___ involves increasing the number of different tasks that a worker performs within one particular job and gives workers the authority and control to make meaningful decision about their work

job enrichment

The primary advantage of ___ is the fact that it allows companies to manage large, complex tasks efficiently by avoiding duplication.

matrix departmentalization

Functional departmentalization can be most accurately defined as

organizing work and workers into separate units responsible for particular business operations or areas of expertise

The three types of task interdependence are

pooled, sequential, and reciprocal

A(n) ____ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly

simple network

_____ is defined as the degree to which a job is perceived to have a substantial impact on others inside or outside the organization

task significance

The primary disadvantage of customer departmentalization is

that is leads to duplication of resources

A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other

true

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical

true

Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together

true

Specialized jobs are characterized by simple, easy-to-learn steps; low variety: and high repetition

true

A key feature of a ____ is that its composition is always changing.

virtual organization

Which of the following scenarios is an example of matrix departmentalization

InsureClef Inc., an insurance company, has departments that focus on major commercials and small businesses and also has departments that focus on the different projects that the company offers across its clientele.

Which of the following statements about decentralization is true

It leads to more satisfied customers and employees