Chapter Six: IS 3100
what is conducted in the process design step of business process management?
activities are examined and divided into their individual components
a specific step within a process is called a business___
activity
mapping and analyzing business processes allows managers to gain control over unwieldy and often chaotic processes, allowing them to focus on creating efficiencies. this is part of___
business process management
the third step in business process management provides managers with real-time (executable) decision making as well as the ability to play the "what if" game by changing input variables (abstract) decision making. this is called process____
execution
the rectangle
indicates an activity in the process
the arrow
indicates the directional progress of the flowchart
a key component of how business processes generate value is the concept of division of____
labor
the goal of business process____ is to continually increase process efficiency
management
what is conducted in the process optimization step of business process management?
managers adapt (modify) the process to enhance process performance
what occurs during the process monitoring step of business process management?
managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured
in the second step in business process management, analyst use flow-charts and other tools to depict the workflow, the sequence of operations, and the decision points. this is called the process______step
modeling
the fifth and final step in business process management has managers adapting the process to enhance process performance. this is called the process____
optimization step
By allowing managers to automate business processes through modeling, analyzing, and improving efficiencies, business ________management (BPM) systems streamline organizations' activities.
process
the third step in business process management provides managers the ability to play the "what if" game by changing input variables (abstract) decision making. this is the_____ step
process execution
the second step of BPM involves the use of flow charts and other tools to examine decision points and inputs. this step is called
process modeling
in the fourth step in business process management. managers track the individual components of the process as well as the process as a whole so engine performance can be measured. this is____ step
process monitoring
by identifying potential slowdowns or savings opportunities, the last step of business process management, the______ step allows managers to create a continually improving process
process optimization
every business will have a set of business____ to accomplish the specific goals of the function
processes
the diamond
represents decision points and typically hold questions
decision making management information systems became necessarily because______
the amount of information available far exceeds any managers ability to take advantage of this increased information
what is conducted in the process execution step of business process management?
the business process execution language engine is run
when using a flowchart as part of business process modeling notation, a_____ shows the projects beginning and ending points
Oval
the oval
shows the projects beginning and ending points
a process comprises the entirety of what an organization accomplishes in order to deliver a product. A specific step in business process is called___
activity
what business management system seeks to streamline on organizations activities to prevent backlogs and inefficiencies
business process management (BPM)
management information systems because they can be used to communicate, coordinate, and monitor business activities, can be indispensable when it comes to using____
business processes
management information systems because they can be used to communicate, coordinate, and monitor business activities, can be indispensable when it comes to using______
business processes
providing a concise graphical depiction for documenting business processes, a business process______ notation BPMN often involves the use of flowcharts
modeling
Integrating database management systems (DBMS) with predictive analytics to give managers a recommended course of action is the focus of
decision making management information systems
breaking down a business process into its component activities so that employees can become efficient experts at that activity is called____
division of labor
the first step in business process management examines business activities and breaks them down into their individual components. this is called the process____
design
the first step in business process management examines business activities and breaks them down into their individual components. this is called the process____
design step
