CIS 268 Final

Synchronization to the cloud

A company is considering providing smartphones to their employees and is investigating the interaction of the phones with iTunes, iCloud, Google Drive, Dropbox, and OneDrive. Which of the following data synchronization methods is being considered?

802.11ac

A customer is experiencing a sporadic interruption of their Wi-Fi network in one area of their building. A technician investigates and discovers signal interference caused by a microwave oven. The customer approves replacing the wireless access point that covers the area, but asks that the wireless speed also be increased. Which of the following Wi-Fi standards should the replacement device support to BEST fulfill the customer's needs?

Lightning

A landscaping company's employees receive payment for their services using a credit card reader that physically attaches to an Apple mobile device. Which of the following connection types is being used?

Back up all data to an attached computer or a cloud backup service.

A mobile device has poor performance and is slow to respond to screen inputs. After troubleshooting, a technician decides to perform a factory reset. Which of the following actions should a technician take before doing so?

Full Device Encryption

A mobile device user is comparing methods for securing the device. Which of the following methods for securing a mobile device can affect the device's performance?

Screen calibration

A technician finds that after restoring the operating system on a mobile device, the touch screen operates unpredictably. This happens in both the default orientation or when the screen is rotated. Which of the following would BEST correct the problem?

Calibrate the touchscreen.

A technician installs a new touch screen on a laptop. Directly touching on an on-screen button doesn't depress or activate the button, but touching near the button does. Which of the following actions will correct the misalignment?

S/MIME

A technician is tasked to add a valid certificate to a mobile device so that encrypted emails can be opened. Which of the following email protocols is being used?

VPN

A technician is tasked with configuring a mobile device to connect securely to the company network when the device is used at off-site locations where only internet connectivity is available. Which of the following should the technician configure?

Check the tablet for unauthorized root access

A technician is tasked with configuring a user's personal tablet to connect to the corporate network. Which of the following should be performed before configuring access?

Determine whether the battery is warped or swollen.

A technician is troubleshooting a company cell phone that is overheating. Which of the following is the FIRST action the technician should perform?

Run an anti-malware scan.

A technician suspects that an app on a tablet device may be surreptitiously using the camera without permission. Which of the following would be the BEST way to troubleshoot this issue?

Using Mobile Device Management (MDM).

A technician was tasked with implementing a solution that would allow the IT department to push OS updates to mobile devices in order to keep them updated and secure. Which of the following would provide that capability?

biometric authentication

A user has configured his mobile device to unlock using facial recognition. Which of the following methods for securing a mobile device is being used?

Swipe lock

A user is choosing a method to secure a mobile device. Which of the following types of screen locks is LEAST secure?

The audio output is being directed to a Bluetooth speaker.

After a user checks the volume settings and makes sure it not muted, sound still isn't coming from the internal speaker on a tablet device. Which of the following is MOST likely reason?

multifactor authentication

After entering a user id and password, an online banking user must enter a PIN that was sent as a text message to the user's mobile phone. Which of the following digital security methods is being used?

reset to factory default

For the past few days, a mobile phone has stopped functioning and will not respond to touchscreen input. A soft reset no longer returns functionality. Which of the following is the BEST step the user can take to fix this problem?

When I close the lid: hibernate

From your laptop, you have been working on a large project that has required you to open a lot of items (programs, files, etc.). It is time to leave the office and make the two-hour journey home. You will be working on this project a bit more when you arrive at home. Your computer's battery is failing and only has a very short life span (about one hour) before your computer loses power. When you arrive home and open the lid of your laptop, nothing happens. After plugging in your computer and powering it on, you find that all of your programs and files have been closed. To troubleshoot this, you open Control Panel and navigate to the settings that control what your computer will do when the laptop lid is closed. Which of the following power settings MUST you choose to prevent the same problem in the future?

Check the number apps that are running.

Joe has been issued a company-owned tablet. He finds that the performance decreases after a few hours of use. After he power-cycles the tablet, performance returns, but the tablet begins to slow again after an hour of use. Which of the following is the BEST action to troubleshoot the problem?

Airplane mode has been set on the tablet.

Joe, a frequent visitor to a branch office, attempts to connect his tablet to the office wireless network, but is unable to connect to the internet, even though he has verified that the SSID and password are correct. Joe attempts to connect to a coworker's hotspot, but is still unable to connect to the internet. Which of the following is the MOST likely cause of this issue?

Unintended Wi-Fi connections

Joe, a user, is walking through a shopping mall. His phone frequently displays a message that additional information is needed to log in. Which of the following is the MOST likely cause of these messages?

Configure a Wi-Fi infrastructure network.

One of your customers wants to configure a small network in his home. The home has three floors, and there are computers on each floor. This customer needs to share files between computers, print to a centrally located printer, and have access to the internet. Which of the following print solutions would BEST meet this client's needs?

signal drop or weak signal

Travis, a long-haul truck driver, reports that when driving on remote highways, his smartphone battery drains faster than normal, and his phone calls often cut out. Which of the following is the MOST likely reason for the fast battery drain?

Configure your device to remotely back up important data to the Cloud.

What is the surest way to prevent the loss of important information on your mobile device if it is lost, stolen, destroyed, or there is a natural disaster?

C:\Users\username

Where system root is the C: drive, what is the path to the directories that hold user profiles in Windows 10?

C:\Windows\Fonts\

Where system root is the C: drive, where are fonts stored on a Windows 10 system?

Suspend

Which ACPI power state retains the contents in RAM, but turns all other components off?

dir

Which Windows command displays a list of files and subdirectories in a directory?

robocopy

Which command is used to copy entire folder structures between volumes or across a network while maintaining all NTFS file permissions and attributes?

rd /s

Which command lets you delete subdirectories in addition to files in the current directory?

cd ..

Which command would you use to change the current directory to the immediate parent directory?

xcopy /e

Which command would you use to copy all files and subdirectories in a directory, including empty subdirectories?

11 mbps

Which data transmission rate is defined by the IEEE 802.11b wireless standard?

archive

Which file attribute identifies the file as having been modified since the last backup?

C:\Windows

Which file system path is the default location for system files in Windows 10?

Nickel cadmium (NiCad)

Which of the following battery types has the greatest need to be completely drained before being recharged?

Lithium ion (LIB)

Which of the following battery types offers the greatest storage capacity in the smallest amount of space?

Special folders that group files and folders, possibly stored in both local or network locations, into a single logical folder.

Which of the following best describes the use of Libraries in Windows?

.msi

Which of the following extensions identifies a program packaged for use by Windows Installer?

SSL

Which of the following protocols can be enabled so email is encrypted on a mobile device?

802.11ac

Which of the following wireless networking standards uses a frequency of 5 GHz and supports transmission speeds up to 1.3 Gbps?

/v

Which option, used with the copy command, makes sure that all copied files are written correctly after they have been copied?

Printer Properties

Which printer management component would you use to view the drivers used by a printer?

Manage this printer

Which printer permission would you assign to a user so that she can pause the printer?

Ad hoc

Which type of configuration would you use if you wanted to deploy 802.11n technology to communicate directly between two computers using a wireless connection?

802.11a

Which wireless standard can stream data at a rate of up to 54 Mbps using a frequency of 5 GHz?

WPA2 and AES

While configuring a wireless access point device, a technician is presented with several security mode options. Which of the following options will provide the most secure access?

Hotspot

While traveling in a car, a user who has an unlimited data plan on a smartphone opens a wireless connection to share the internet with other passengers. Which of the following connection types is MOST likely being used?

md

While troubleshooting a Windows computer, you open a command prompt to explore the folders (directories) on the hard drive. You notice that one of the folders required for your project is missing. Which of the following Microsoft command line tools would allow you to QUICKLY create the missing folder?

If the battery dies during the update, the operating system could become corrupted.

Why is it important to have your mobile device charger plugged in while it is receiving an operating system update?

image deployment

You are an IT administrator for a large company that is doing very well in their business endeavors. As a result, the company is hiring new employees on a regular basis. In addition to your normal workload, you have been asked to install and configure the new employees' computers with a Windows operating system and the applications your company uses to do their business. To make this process easier, you only give new employees the choice of one of two laptops. Which of the installation types would make the BEST use of your time installing and configuring these laptops?

PXE

You are an IT administrator for your company. You have been tasked with the assignment of installing 300 copies of Windows 10. You need to finish this task as quickly and efficiently as possible. Which of the following boot methods would be the BEST method for installing Windows under these circumstances?

802.11n

You are designing a wireless network for a client. Your client needs the network to support a data rate of at least 150 Mbps. In addition, the client already has a wireless telephone system installed that operates 2.4 GHz. Which 802.11 standard will work best in this situation?

Upgrade to at least 2 GB of RAM.

You are preparing to install 64-bit Windows 10 on a computer that is currently running a 64-bit version of Windows 7. You perform a hardware inventory on the computer and note the following:

If you disconnect during the update, the operating system could become corrupted.

You are updating the operating system on your iPad. Your iPad is connected to your computer and you are using iTunes to install the update. Which of the following BEST describes what would happen to your iPad if you disconnect it before the operating system update is complete?

attrib +r -h

You are working at the command line and want to add the Read-only attribute to a file and remove the Hidden attribute. Which command would you use?

You can configure the Mail app on an iPad to connect to an email server using the IMAP and SMTP protocols.

You currently use the Exchange email client on your desktop PC. You use it to connect to an email server provided by a service provider using the IMAP and SMTP protocols. You recently purchased an iPad, and you want to configure its Mail app to connect to your email server. Which of the following BEST describes whether this task can be accomplished?

Back up the data on the D: drive. Reformat the D: drive using FAT32. Restore the data.

You have a computer with a removable disk drive formatted with NTFS. You want the drive to use FAT32 so it is compatible with more operating systems. The drive is currently configured using drive letter D:. Which of the following MUST you complete to accomplish this task?

windows upgrade advisor

You have a fairly new computer that was installed with an old version of Windows Vista. This was required to fix some software your company is still supporting. To maintain the data collected while running Vista, you decide that it would be best to upgrade this computer to Windows 10 instead of doing a clean install. Knowing that you can't upgrade directly to Windows 10 from Vista, you plan to first upgrade to Windows 7 and then upgrade from Windows 7 to Windows 10. Which of the following would BEST help you determine whether the computer will support Windows 7?

R

You have a file which you would like other users to see, but not modify. Which file attribute should you use?

Purchase a full version of Windows 10 and perform a custom installation.

You have a workstation running Windows Vista Business edition that you would like to upgrade to Windows 10 Enterprise edition. You want to perform the upgrade with the least amount of effort and cost. Which of the following would BEST meet your needs?

Purchase a 64-bit upgrade version of Windows 10 and perform an in-place upgrade.

You have a workstation running a 64-bit version of Windows 8.1 Professional that you would like to upgrade to Windows 10 Professional. You want to perform the upgrade with the lowest cost and least effort. Which of the following would be the BEST way to install Windows 10?

unattended

You have been asked to install Windows 10 on 30 different computers for a new branch office your company is setting up. The computers have been purchased from different companies and have different hardware. Which method should you use to reduce the installation time and the effort you need to spend?

802.11n

You have been contacted by OsCorp to recommend a wireless internet solution. The wireless strategy must support a transmission range of 150 feet, use a frequency range of 2.4 GHz, and provide the highest possible transmission speeds. Which of the following wireless solutions would you recommend?

Include the D:\Reports folder in the library.

You have created a custom Library using D:\Stats as the path to the Library. You want the files in the D:\Reports folder to be available in the Library you created. The files should also still be accessible using the D:\Reports folder. Which of the following steps would BEST meet your requirements?

NFC chips

You have recently issued new mobile phones to the sales team in your company. Each phone has the ability to store and transmit encrypted information for such things as making payments at a checkout counter. Which of the following technologies is being used in these phones?

Mutual authentication

You have subscribed to a cloud-based service to synchronize data between your mobile device and your PC. Before allowing the data to be synchronized, this service uses a process where the cloud service and the client on the mobile device verify each other's security certificates. What is this process called?

Use the Microsoft Assessment and Planning Toolkit (MAP).

You manage the desktop computers at your company. You are in charge of 100 computers, all of which run Windows 7. You want to upgrade all computers to Windows 10. Prior to the upgrade, you need to verify the compatibility of each computer with Windows 10. You want to gather the necessary information as quickly as possible. Which of the following will BEST collect the required information?

/y

You need to copy several hundred files from one directory to another. Most of the files exist in the target directory, but you want to overwrite the existing files with the ones you will copy. You want the file copy to proceed automatically without prompting you to overwrite existing files. Which copy command switch should you use?

Install Windows the same way you would a system that uses a standard hard disk drive.

You need to install Windows 10 on a new computer system that uses a SATA SSD device to store data. Which of the following is the BEST method for installing Windows 10 on this system?

%systemdrive%\Program Files

You need to install a 32-bit application on a 32-bit version of Windows 10. In which default directory will the application be installed?

Use the Windows USB/DVD Download Tool to copy the installation files to a USB flash drive.

You recently purchased a copy of Windows 10 from a retail store. The system you want to install Windows on doesn't have an optical drive. What is the BEST option for installing Windows in this scenario?

During the installation, browse to and select the appropriate driver for your RAID controller when prompted.

You want to install Windows on a mirrored disk array. You run the motherboard disk configuration utility and create the RAID 1 array, then configure the system to boot from the Windows installation disc. The Windows installation starts, but does not detect the RAID array. Which of the following will MOST likely allow the RAID array to be detected?

add more memory

You want to upgrade your Windows 7 Professional computer to Windows 10 Professional. You begin by checking the hardware and discover it has 1 GB of RAM, a 2.0 GHz dual-core processor, a 128 GB solid state drive, and a video adapter with 128 MB RAM and DirectX 9 support. You want to install the 64-bit version of Windows 10. What should you do?

Enough free hard drive space

You want to use Hibernation on your Windows notebook. What does it need to have?

dual boot

Your company has issued you a new laptop computer that contains a lot of memory and two very large hard disks. Since your computer at home is old and slow, you want to use your work computer for personal use as well. To keep your applications and files totally separate from the company's, you have been told you can run more than one version of Windows on the same computer, one for work, and one for personal use. Which of the following technologies would BEST meet your needs?

You do not have the Manage documents permission.

Your system administrator shared a USB laser printer connected to your Windows 10 system so other users on the network can send jobs to it. A network user has sent a large job to the printer, but the print job has stalled. You try to delete the print job, but can't. Which of the following BEST describes the reason you cannot delete the print job?