COMM 1023 Final- Learning Outcomes

Explain how families might be viewed as structures and why that idea is limiting...

Can be viewed as social or demographic structures that contain and connect particular individuals. Different families as structures range form nuclear, extended, families of origin, families of descent, families of generatively, single parents, blended families, binuclear families, families of choice. Events and tragedies are not captured by viewing them only as biological.

Explain how online communication influences relationships...

Can lead to new relationships, however it is used for the maintenance or continuation of existing relationships.

Describe how cell phones influence relationships...

Cell phones represent constant connection. Giving your number or denying establishes the boundaries and the degree of closeness desired and expected within your relationship.

Louisiana is a very culturally diverse state with a population that includes people of Creole and Cajun descent. The term for the two cultures is ______.

Co-cultures

Members of an organization with a ______ system of meaning may exclude or include others who do not communicate in alignment with the group's culture.

Coded

Guy and his team have a bond that many people in his organization envy. This group characteristic is referred to as ______.

Cohesiveness

A culture that stresses collaboration and working as a team would be considered...

Collectivist

Identify the types of everyday communication in a family that transact the nature of family life...

Conduct norms and customary patterns. Manage boundaries around the privacy of the individuals involved, family secrets, storytelling, and information flow. Style of communication each individual shows. Need to understand the way of interaction, and what they identify as transacted before you know what it is like to be in the family.

Explain what it means to say culture is coded into communication...

Culture is coded not only in language spoken but also in thoughts expressed and assumptions made. Each time a person communicates, other people know something about his or her culture. Beliefs and values are displayed through a persons communication.

Describe how communication is organized to reflect cultural beliefs about context, collectivism/individualism, and time...

Cultures can be categorized as either high or low context. High context place a great deal of emphasis on the total environment or context where speech and interaction take place. Low context, people try to separate their relationships from the messages and to focus on the details and the logic. Collectivist: place greater importance on the whole group, stressing common concerns and the value of acting not merely for oneself but for the common good. Individualist: focus on the individual person and personal dreams, goals, and achievements and right to make choices. Time: Monochronic vs polychronic= mono is cultures view time as valuable and adhere to schedules. Poly cultures view time holistically and have relaxed attitude toward schedules.

Demonstrate how relationships are developed and maintained...

Developed and categorized through communication. Relationship development can be seen as a change in communication based on the information individuals know about each other. Kept going through communication and relational maintenance behaviors and activities.

John has ______ bias because he believes that his culture is inherently "correct."

Ethnocentric

A leader has informal power when it is bestowed by a system or group

False

Culture refers only to physical location.

False

Intercultural communication compares the communication styles and patterns of people from very different cultures.

False

Positive consensus seeking is referred to as groupthink.

False

Social roles ensure a group achieves its goals and is productive.

False

The United States would be considered a polychronic culture.

False

Illustrate how families might be viewed as systems...

Families are made up of parts but operate as a whole system. Can achieve functions that individuals alone cannot achieve and that creates an environment in which individuals exist.

How might families be viewed as transacted relationships...

Families transact themselves through communication, and this indicates that the interaction of people itself transacts a feeling of connectedness among them. Communication is the way of being, creating or making a family.

Explain how relationships come apart...

First phase: contemplating the relationship, withdraw from social contact and become very brooding. Second phase: confrontation with a relational partner. Third Phase: develops where the person decides to tell friends and associates about the breakup to enlist their support. Fourth Phase: develops and tells a story to the world at large, explain how the breakup occurs and making them "look good." Final Phase: communication aimed at developing new relationships and letting go of the past.

Differentiate types of leadership power...

Formal power is that which has been officially bestowed or is recognized by a system or group. Informal power is that which has not been formally granted but rather has been developed through the groups interactions. legitimate, expert, referent, reward, and coercive

China is considered to be a ______ culture because the level of respect given an individual is more important than the words they speak.

High context

Specify some influences of media and technology on issues of health...

Influences peoples lifestyles, awareness of health issues, understanding of health issues, and how people talk about health both with their social networks and with their health care providers. Increase awareness of medical issues and procedures but may lead to inaccurate perceptions and expectations of health and medical procedures.

Recognize how leadership is transacted...

Leadership is a communicative relationship between one person and others such that when one gives a direction and another gladly carries it out, leadership has been successfully transacted in the interchange. Leadership is not embedded in a person but is transacted in communication and relationships between people.

Connie comes from a long line of family members who performed on debate teams while in high school. Because they believe in focusing exclusively on the message, their culture is ______.

Low-Context

Identify how groups from and make decisions...

Models view group development and decisions making as a linear process. Communication is taken for granted or thought to be similar. Relationships tend to be absent.

Celebrating Independence Day on July 4 in the U.S. is an example of how culture can be viewed as a(n) ______ structure.

National

Distinguish between personal relationships and social relationships...

Personal relationships are those in which the participants are irreplaceable and communicate in close, distinct ways. Involve people who cannot be replaced by someone else. Social relationships can be replaced.

Being on "island time" - referring to the relaxed, slower pace of those who live in the Caribbean, as opposed to people who live in the U.S. - makes that culture a ______ one.

Polychronic

Members of an exclusive club have a cultural speech code that facilitates the club's ______.

Separateness

Anita is her group's task leader, making one of her responsibilities ______.

Setting the agenda for the next meeting

Describe the relational uses of technology and media...

Shared relational activity that enables people to come together, withdraw from relationships, and enact specific relational roles. Function as alternatives to personal relationships. Influences their interpretation and understanding. Can also affect their distribution and influence, promotes the development of media literacy, influence identification and relationship development, and enables identity construction.

Explain the benefits of relationships...

Significant for the formation and transaction of knowledge. Provide you with support.

When a community of people have a similar speech practice, their communication patterns include norms known as ______.

Speech (communication) codes

List the styles of group leadership...

Task leaders focus on the performance of tasks to ensure the achievement of group goals. Socioemotional leaders focus on group member satisfaction and well being.

Ilustrate how relationships are initiated...

The more people you get to know the bigger your surroundings become. The Relationship Filtering Model suggest that people pay attention to different cues in sequence as they get to know one another. (1) physical appearance (2) behavior/nonverbal (3) roles (4) attitudes/ personality

Demonstrate how social networks influence health and lifestyle choices through everyday communication...

The nature of health, its importance, the evaluation of health advice, and lifestyle choices are all transacted in communication with others. Ex: obesity can be influenced by friends' perspectives

Which of the following is true of formal groups?

They are task-oriented

Allen and Matt want to form a group, but they know they need at least ______ people to do so.

Three

The perception of ______, specifically the way in which people observe the past, the present, and the future, differs among cultures.

Time

Communication is affected by how people perceive time. In the United States, time is greatly valued, making which statement the most accurate for an American?

Time is money

Characteristics of both collectivist and individualist cultures are reinforced through connections with other people.

True

Groups usually expect particular behavior from members.

True

Most of social life is transacted through communication.

True

You have expert power when you have special knowledge on a topic.

True

Explain how people generally perceive technology and media...

Views with suspicion. Some view it as controlling societal development, but others view them as being merely tools without great influence.

Raise good questions about leadership vision and leadership ethics...

Vision: People in groups want to be led, and they want to believe the leader is taking them somewhere useful. Ethics: it is context bound and often depends on a whole range of complexities that interlock, especially those involving relationships.

When people speak, it is possible for others to discern their culture. Therefore, one could say that the way people talk and behave is similar to ______

Wearing "cultural clothes"

Determine what makes a collection of people in a "group"...

a group is more than a collection of a few people. groups are transacted through communication and relationship. A group is made once people recognize and identify themselves and others as members of the same group.

Carol is extremely shy and has specific privacy _______ that she expects other people to respect.

boundaries

When people who have a relationship with one another communicate in a coordinated fashion, ______ forms within the group.

cohesiveness

Key characteristics of a group...

cohesivness interdependence commitment norms roles cultures

Self-disclosure is a key component of which communication theory?

communication privacy management theory

Clarify what is means to say cultural groups are created through communication...

cultural groups are recognized and differentiated through their unique communication and meaning systems. groups are set apart by their communication styles. speech communities are cultures defining memberships in terms of speaking patterns and styles.

How people enact cultural membership through communication...

enacting membership in a cultural group means communication and assigning meaning in ways similar to other members of that group. Also, know the meaning of that communication that does so. membership in a culture can be represented in and restricted by ones knowledge of speech codes.

Contrary to claims made by scholars, Eddie does not believe that ______ leadership is a requirement for success.

ethical

______ in leadership is a complicated matter that many business, government, and community leaders disregard or take too lightly.

ethics

The Blue Team at Will's job took a vote to decide whether to pitch in to buy the boss a gift for Boss' Day. In other words, the team made a(n) ______.

formal group decisions

Identify how change occurs in families...

immediate or gradual, large or small, good or bad, recognized or unrecognized, and brought about through conflict pr resolved after initial conflict. transacted in dynamic patters of communication. change can be seen as normal growth, but others are fractures in the surface of normality. change is transacted and understood through communication.

Liz's eighth grade class is rewarded for maintaining perfect attendance and straight As. Her teacher often gives lectures to students and parents about the importance of students being high achievers, which is a characteristic of a(an) ______.

individualistic culture

Raul called his ailing cousin Mike today because he wanted to share _____ about a new medical treatment he read about.

information

The notion that in a group everyone relies on one another to do a specific part of the overall job is called ______.

interdependence

The identity constructed in patient-provider interactions in which the provider is viewed as the expert who helps fix the part of the problem is _______

machines and mechanics

______ are cliques of group members who often complain of not being treated well, being excluded, or not being given the respect they deserve.

out-groups

Co-workers Alaina and Arthur are both taking Spanish lessons with the same tutor. They have a relationship with one another inside their workgroup, as well as ______ their workgroup.

outside

Identify characteristics of patients and providers communication styles...

patient provider communication generally transacts relationships that place the patients in a passive role and the provider in a dominant role. transact: machines and mechanics children and parents consumers partners

Rather than leadership being affected by how a leader behaves, he or she is influenced by the group members because it is a ______ process.

relational

_______ goals are similar to identity goals in that they guide social support and concern the expectations surrounding relationships.

relational

A ______ leader cares most about making group members feel at ease and pleased with the decisions that are made.

socioemotional

In the end, groups are ______ when people communicate with one another and develop bonds.

transacted

Define what it means to view culture as structured...

viewing culture from a structural standpoint has a long history. this way of seeing culture focuses on large-scale differences in values, beliefs, goals, and preferred ways of acting among nations, regions, ethnicities, and religions. referred to as cross cultural communication.

Explain what it means to view culture as transacted...

viewing culture from a transacted standpoint, culture is seen as a coded system of meaning. culture is a set of beliefs, a heritage, and a way of being that is transacted through communication rather than as a nation. when viewing culture as a system of norms, rituals, and beliefs, any group with a system of shared meaning can be considered a culture.

Becoming a member of a secret society requires learning and understanding its cultural speech codes, which could be difficult because ______.

A relationship must be formed

List ways in which social networks provide support...

1. action facilitating support- providing information or performing tasks for others 2. nurturing support-involves helping people feel better about themselves and the issues they are experiencing

Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient...

Acknowledge factors such as patient stories, patient and provider expertise, physical and psychosocial connects, emotions, reciprocity, and roles and expectations can improve the relationship. Can result in increased patient satisfaction, greater adherence to treatment, improved physical and psychosocial health, decrease in malpractice lawsuits.

How can a group member's power influence be disrupted?

By refusing to acknowledge