COMM 105 Midterm

Putting together all that we have selected and organized, in order to make sense of communication, is known as __________.

Interpretation

Disruptive conflicts in groups or teams is marked by communication that ______

Is competitive

Two or more people

Team

Presentations sources should _____

- Be cited - Be credible - Support the points you've made in your presentation

What influences perceptions?

- Culture factors - Social roles - Expectations

Which areas need to be considered when doing an audience analysis?

- Familiarity with the topic - Education level - Age

Types of communication

- Intrapersonal (internal) - Mass media - Interpersonal (external) -Mediatied(letter/tech com) - Group & team - Intercultural - Public - Organizational

Communication anxiety...

- Is natural - Is experienced by public figures - Improves communication

What are common paralanguages?

- Pitch - Volume - Rate - Vocal quality - Nonfluencies - Silence

All of the following can be used to express power

- Silence - Touching someone - Moving into someone's space

What percentage of waking time does the average person spend listening, according to studies?

45-55%

Nonverbal communication is estimated to account for what percentage of the total meaning of communication?

65-93%

What is a prototype?

A knowledge structure that defines the clearest or most representative example of some category.

The main idea of the entire speech that is similar to a thesis statement in a paper is...

A purpose statement

"In my sorority we recognize the sisters that make the dean's list each semester by putting a mini-box of Godiva's chocolates next to their dinner plates," Amy says. "That way, everyone realizes who has done well academically." This is an example of __________.

A rite

When the primary goal is to change listener's attitudes, beliefs, or behaviors, one delivers _____

A speech to persuade

Nathan just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and placing favorite objects on the bookshelves. Nathan has relied on what form of nonverbal communication to personalize the new apartment?

Artifacts

Communication rules are ________

BOTH shared understandings about what communication means and shared understandings about what behaviors are appropriate in various situations

What does a good introduction do?

Captures the listeners' attention, motivates the audience to listen, provides the thesis statement and enhances the speaker's credibility.

Closeness or feeling of espirt de corps among members of a group

Cohesion

The degree of closeness among group members and a sense of group spirit are known as ________

Cohesion

A systemic process in which people interact with and through symbols to create and interpret meanings

Communication

The most significant potential disadvantages of group discussion are _________

Conformity pressures & time required

One of two levels of meaning; the literal information in a message

Content level of meaning

Identify & challenge that which oppresses, marginalizes, or harms

Critical Research

Visual aids should ______, or do not use them so saith Prof Dunbar.

Enhance the listener's understanding of what is being discussed.

When a close friend she hasn't seen in a long time visits Beth in her dormitory room, Beth closes the door to the hallway, turns off the radio and shuts the window. By doing so Beth is reducing the potential __________ so she can effectively listen to her friend.

Environmental distractions

T/F A presentation doesn't need an introduction and a conclusion if it's done correctly.

False

T/F An informative speech and a persuasive speech are exactly the same; they only answer different questions.

False

T/F Conflict within a group is unnatural and is always counterproductive.

False

T/F One of the advantages of public speaking is, it doesn't require as much preparation as face-to-face conversations.

False

Verbal or nonverbal response to a message.

Feedback

Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a ______

Group

Touch

Haptics

Which of the following is a personal construct?

How a co-worker measures up on the dimension of intelligent-unintelligent.

Which of the following statements demonstrate that Adam is taking responsibility for his thoughts and feelings?

I feel hurt by what you are saying

The term referring to body position and motions is ____

Kinesics

A set of behaviors that helps a group maintain a good climate and accomplish tasks in an organized way

Leadership

One of three forms of proof; proof based on logic and reasoning

Logos

The significance we attribute to a phenomenon what it signifies to us

Meaning

When you are tired, stressed, or sick, you are likely to perceive things more negatively than when you are well rested. This is an example of __________.

Physiological influences

As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores' ability to listen is being hindered by __________.

Prejudgement

An ongoing continuity, the beginning and end of which are difficult to identify; for example communication

Process

Use of space

Proxemics

Our perception of when a given interaction begins and ends is known as __________.

Punctuation

What type of research includes.. textual analysis, ethnography, and historical research?

Qualitative

A group of employees that generates suggestion for improving operations at a company is called a______

Quality improvement team

What type of researches includes.. surveys, experiments, and frequency?

Quantitative

Most experts consider the final aspect of listening to be __________.

Remembering

The process of examining a text to see how it works communicatively

Rhetorical Criticism

Which of the following is NOT a communication practice that reflects and upholds organizational culture?

Schema

Annika says, "I didn't get a job offer because the interviewer was biased and it was a nasty day. However, Kathy didn't get an offer because she isn't qualified." This is an example of __________.

Self-serving bias

According to scholars of organizational culture, humans are by nature ______

Storytellers

The way of thinking, acting, and viewing work shared by members of an organization that reflects the organization's identity is known as __________.

Structure

Studying phenomena in multiple ways

Triangulation

T/F Because language is abstract, ambiguous and arbitrary, we have to interpret it to determine what it means

True

What is paralanguage?

Vocal cues that accompany spoken language

Which is NOT an example of nonverbal communication?

Words used to describe an action

Things that we use to show our identity and personality

artifactual choices

The role of time in communication

chronemics

prasing effort

enhancement rites

The branch of philosophy that deals with the goodness or rightness of particular actions

ethics

One of three forms of proof; proof based on the speaker's credibility

ethos

Three or more people

group

A state of equilibrium that systems strive for but cannot sustain

homeostasis

The relationship between body, language and communication.

kinesics

Language determines thought

linguistic determinism

people who live in different language communities perceive the world differently

linguistic relativism

Anything that interferes with the intended meaning of communication

noise

the study if the nonverbal messages communicated by smell

olfactics

The extent to which a system interacts with it's surrounding environment.

openness

Consists of ways of thinking, acting and understanding work. Shared by members of an organization

organizational culture

One of three forms of proof; proof based on appealing to listeners' emotions

pathos

One of two levels of meaning in communication; expresses the relationship between communicators

relationship level of meaning

meant to regenerate or refocus

renewal rites

meant to rekindle/begin connection

rites of integration

Marks tradition

rites of passage

Occur regularly, are familiar and are routine

rituals

An arbitrary, ambiguous, and abstract representation of a phenomenon

symbol

A group of interrelated elements that affect one another

system

Space we stake out as our own

territory