Comm 218 Exam #2

Sam and Chris engage in small talk and look for things in common. They are at which stage?

Experimenting

taking innocent comments as personal attacks others is which type of poor listening behavior?

defensive listening

emotions of positivity

joy, gratitude, serenity, interest, hope, awe, love amusement, inspiration

low vs. high disclosure

marco confides in Tim about how things at work are going

Rewards

i dont mind that she works because then we can go on vacation

proximity

i saw him every day in class

Analyzing

"I think she is behaving like that because shes sad."

Which of the following statements is an example of metacommunication?

"You never ask me about my day at work when we're having dinner."

Which candidate in Aronson's and his associates' experiment was rated as most attractive?

A person with superior ability who blundered

Short vs. Long term

Ann and Jo have been friends for years: since grade school

Dagmar doesn't want to be alone, but she is confident that she can find a better partner than Ethan, who has cheated on her more than once, transgressions she cannot forgive. Given this scenario, what conclusion can we draw?

Dagmar's comparison level of alternatives (CLalt) is higher than her present situation.

Jordan talks seemingly endlessly about football to his partner, Mel, who does not share his interest in sports. When broaching this subject, what should Mel say to Jordan?

I feel bored when you talk about football

Supporting

I remember a similar situation, you did really well.

Disclosure

I sometimes struggle with expressing my feelings

Advising

I think you should go and talk to him about it

Knapp's Model:

Initiating experimenting intensfying integrating bonding differentiating circumscribing stagnating avoiding terminating

Max and Andi are spending their first Christmas together, which shows which stage of a relationship?

Integrating

Physiological changes

Sweating Increase Blood pressure Dilated pupils

Garret and Brad, on the same hockey team but dont see each other off the ice. They have which friendship?

Task oriented

Evaluating

That's a good point

Empathizing

Wow it sounds like you had a busy day.

when an instructor listens to your question in class, he or she is using which level of confirming message?

acknowledgement

__________ provides the best chance of repairing a seriously damaged relationship.

an apology

Why we form relationships

appearance, similarity, complementarity, rewards, competency, proximity, disclosure

In the _____________ stage a relationship is a shell of itself.

avoiding

ambiguity

being open to more than one interpretation

The fallacy of ____________ is similar to Murphy's Law.

catastrophic expectations

Etsuko, who is Japanese, found her Caribbean vacation frustrating at points because of the locals' laid-back "island time." These cultural differences involve which aspect of nonverbal communication?

chronemics

friendships are created, managed, and maintained through ______________

communication

__________ refers to the social tone of a relationship

communication climate

The old saying, "Opposites attract," suggests which reason for forming relationships:

complementary

Lauren and Morgan have been dating and have intimacy, passion, and commitment. This is _____ love.

consummate love

ryan, two years later, still gets upset at the mention of Elaine. Ryan is experiencing

debilitative emotions

Juan and Lou are friends, but Lou wants a romantic relationship but fears that Juan does not. This describes:

desires romance

which of the following do most scholars acknowledge is a basic human emotion

disgust

infrequent vs. frequent

eli and rob only talk about once or twice a year.

After reading on Facebook about the devastation forest fires had caused, Tess became depressed, although she was confident that where she lived would remain safe. This is an example of ____________.

emotional contagion

Ravi works in customer service for a company that has a high volume of dissatisfied customers who often express their anger in hostile and combative ways. Consequently, Ravi must often engage in ____________.

emotional labor

facilitative emotions

emotions that contribute to effective functioning

debilitative emotions

emotions that prevent a person from functioning effectively

which confirming message communicates the highest form of value?

endorsement

Sam and Chris are engaging in small talk, and looking for things they might have in common, a quest for similarities facilitated by social media. They are at which stage of a relationship?

experimenting

families who are most successful at negotiating the difficulties of adolescence tend to be

flexible

Complementarity

he's a good decorator, and I dont know anything about style

5 steps of the listening process

hear, attend, understand, remember, respond

the first component in the process of listening is

hearing

A family that can sit down and openly discuss the problem is a family that is likely to have:

high conversation orientation

Bailey would do anything for her friend Katy for whom she feels a sense of ____________.

high obligation

A block signature indicating that a text message was typed on a mobile device is an example of

impression management

American Darren is quick to express his feelings, both negative and positive—displays of emotion that Japanese Itsumi often finds overly candid and demonstrative. These differences illustrate which cultural spectrum of behavior?

individualism vs. collectivism

Which is the opening stage of all relationships, not just romantic ones?

initiating

which of the following is a type of social support?

instrumental

friends have told spencer that his girlfriend is cheating, but Spencer never listens. Spencer is an

insulated listener

Max and Andi have just bought a car as a couple, spent their first Christmas vacation together visiting both sets of parents, and have been attending the same church. They are at which stage of a relationship?

integrating

a family is a system with two or more __________ people who have a common history and a present reality and who expect to influence each other in the future.

interdependent

low vs. high obligation

john asks uli to take golf lessons with him, but Uli isnt so sure.

5 primary emotions

joy, fear, anger, sadness, disgust

After spending weeks getting to know each other on Facebook, Melanie and Riley took the plunge and met in person. Although they had established a warm relationship on social media, they both found their first date awkward, a problem that can result from

modality switching

A fan of Game of Thrones since its debut, Samantha would rather stay home to watch the latest episode than go with friends to a party. When her favorite character, Shireen Baratheon, was burned alive in Season 5, Samantha was so devastated she had to call in sick to work the next day and suffered from insomnia the following month. Samantha had developed what scholars call a(n) ____________ relationship.

parasocial

Sans has the same meaning in French as in English but is pronounced differently due to ____________ rules.

phonological

increased heartbeat, blood pressure, and adrenaline secretions are all part of which emotional component?

physiological changes

3 components of emotion

physiological, behavioral, cognitive

which type of family is high in conversation orientation and low in conformity orientation?

pluralistic

When her professor hands back her term paper and says, "Meet me in my office after class. We need to talk," Dahlia's stomach lurches, a reaction influenced by which rule of language?

pragmatic

Choosing a mate with whom we frequently cross paths points to which reason for forming relationships?

proximity

susans professor thinks she is listening due to eye contact and nods, but she is really spacing out. This shows:

pseudolistening

hall's interaction zones

public space, social space, personal space, intimate space

A from of organization used to identify causes and effects in a series of interactions is called

punctuation

When meeting her brother's new girlfriend, Gemma is disappointed by the lack of enthusiasm Allie exhibits. Gemma is relieved to learn from Calvin that Allie is distracted by a big exam the next morning, information that allows Gemma to engage in

reappraisal

When Maria starts to resent all the time her partner spends playing hockey in the winter and football in the summer, she tells herself that physical activity is important for Ray's health and that she is lucky he is not a coach potato. Which strategy for managing dialectical tensions is Maria using?

reframing

Being asked on a survey to rate your response from 1 to 5, with 1 being "strongly like" and 5 being "strongly dislike," is an effort to combat problems stemming from ____________ language.

relative

Your family always has karaoke at family functions. This is known as a:

ritual

Jada, a PR executive, likes to meet clients in her office, where her diplomas and awards are prominently displayed. This encourages a good impression based on ____________.

setting

It has been several days since Jenna has heard from her sister, Kerry, who is travelling alone in Asia and promised to keep in touch. When Kerry finally finds time to give Jenna a call, how should Jenna respond?

share her multiple emotions

competency

she was really good at swimming

Nonverbal reactions

smiling blushing

Rewards-costs=outcome is a formula for relationships identified by which theory?

social exchange

Jerry and Nancy have a rule that whoever gets home first will walk the dog. When Nancy returns from work to find Jerry asleep on the couch and their pug, Lola, waiting anxiously at the door with her leash in her mouth, Jerry has committed a transgression that is most clearly identified with which category?

social versus relational

Whenever another speaker pauses, Barry jumps in to talk about himself without responding to the previous speaker. Primarily concerned about how much and how long he can talk, Barry is guilty of ____________.

stage hogging

Task vs. maintenance

susan and Neelam's go to the gym together

All semester long Benjamin has sat in the second seat in the second row in his economics class. One day he enters class on time to discover Mateo sitting in this seat, which greatly upsets Benjamin. What type of nonverbal communication is Benjamin displaying?

territoriality

Chronemics

the study of how humans use and structure time

The fallacy of overgeneralization ____________.

when we exaggerate shortcomings