comm 4 ch 4

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Examples of negative listening styles include:

All of the above

The UNDERSTANDING stage of the listening process involves:

Always clarify if unsure, to be clear in your own mind that you understand the speakers message (Ask Questions)

The RESPONDING stage of the listening process involves:

Be supportive of the speaker by using back-channeling cues (A positive nod - nonverbal, or short response)

When listening to a lecture in class, you are most likely listening for:

Information or comprehension

Listening and hearing are different because:

Listening is active, while hearing is passive

One barrier to listening is perceiving the topic or speaker to be boring, uninteresting, or unimportant. What should we do to overcome this barrier?

Consider how the information might be used

This can occur when the information is unknown:

Information complexity

Which listener has a heighten sense of awareness of needs within contexts:

Critical listener

All of the following are SPECIFIC parts of the HURIER Model except:

Critical thinking

The EVALUATING stage of the listening process involves:

Distinguishing facts from opinions

What type of listening takes deliberate and focused attention?

Effective

When a TEACHER listens to your speeches, he/she will be listening for the purpose of:

Evaluation

This type of listening is used for understanding:

Evaluative

According to research, most people can remember 80% of what they just heard.

False

Critical listening is concerned with accuracy of information presented only, and not the reasonableness of conclusions and the motives of the presenter.

False

Human beings do not benefit from listening training because they are naturally good listeners.

False

The Third Element in Brownell's HURIER model of listening is Responding.

False

The primacy effect presupposes that we remember much of what we listen to last.

False

To paraphrase means to state exactly what the other person has said.

False

When you listen to the weather report about an approaching storm, you are listening to:

Inference

Having our attention shifted away from us due to unrelated information and preoccupation could be a result of:

Rapid thought

Mnemonic devices may help you to retain information in this stage of HURIER model of listening?

Remembering

Strategies for remembering information in the process of listening would include:

Repeating the information

The REMEMBERING stage of the listening process involves:

Rephrasing or paraphrasing the speakers ideas in your own words

As a critical listener, you should do the following:

Seek more information, Judge the accuracy of information and conclusions, Separate facts from inferences

Probably the best physical situation for effective listening is:

Sitting up straight with your eyes on the speaker in the front of the classroom

Gender influences listening.

True

Listening "Spare Time" can be an asset or a liability.

True

Long Term memory results from repetition and rehearsal of information stored in short term memory.

True

Memory is often constructed rather than recalled.

True


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