comm chap 3
Avery is a kindergarten teacher. She has learned that students understand and respond best to her when she is sitting at their eye level, and speaking in short, simple sentences. What strategy is Avery using to communicate with her students? convergence empathy accommodation overaccommodation
Answer: c
Competent communicators who practice intercultural sensitivity are those who __________. insist that others adhere to their cultural beliefs and practices call attention to behaviors that others may find offensive maintain awareness of behaviors that may offend others eliminate their own beliefs and practices
Answer: c
Every year on Mark's and his brother's birthdays, his mom makes a big chocolate cake, and his dad takes their picture by the old oak tree in the front yard. The birthday traditions in Mark's home are an example of __________. cultural communication cultural diversity cultural rituals culture shock
Answer: c
Individuals living in a highly monochronic culture tend to value __________. happiness and minimizing dissent equality and freedom time and rules friends and family
Answer: c
Sandra is proud to be accepted to the Honors College. She tells all her friends and family back home that these students live in premium housing on campus and can attend specialized courses and seminars. Being accepted to this group is part of Sandra's __________. personal identity formal identity social identity out-group identity
Answer: c
When Gracie meets someone, she describes herself as an Irish-American, a member of a sorority, and a college student at State University. Gracie is discussing her __________. nationality generational affiliations group affiliations culture
Answer: c
When a culture's communication is structured by strict formal rules and correct answers, and there is little tolerance for differences of opinion, the culture is __________. monochronic polychronic high in uncertainty avoidance low in uncertainty avoidance
Answer: c
When a new family moved in next door to Darrius, he was curious. They looked and acted differently than him. In order to prevent future miscommunication or misunderstandings, what strategy do you suggest for Darrius? assume the new family shares his values and beliefs make inferences based on their appearance learn more about the new family and their culture keep to himself
Answer: c
Your culture can be thought of as your __________. ethnic origins learned system of thought and behavior innate genetic heritage nationality
Answer: b
Any communication behaviors that lead to excluding or denying people access to products, rights and services based on race, gender, sexual orientation, or disability are a type of __________. anxiety accommodation discrimination ethnocentrism
Answer: c
Describe a high power culture v low power culture?
ANSWER: In high power distance cultures, people with less power accept their lower position as a basic fact of life. They might experience more anxiety when they communicate with those of higher status. They also tend to accept coercion as normal and avoid challenging authority. You would expect the more powerful person to lead the interaction, you would listen attentively, and you would do what the person asked of you without question. People in low power distance cultures tolerate less difference in power between people and communicate with those higher in status with less anxiety. They are more likely to challenge the status quo. When interacting with a powerful person, you will likely feel comfortable taking the conversational lead and challenge the person if necessary.
Compare accommodation, convergence and overaccommodation. Which of these communication strategies foster improved intercultural connections?
Answer: Accommodation, convergence and overaccommodation are strategies for changing how we communicate with those who are different from us. Accommodation is a process through which people adjust their language and style of speaking toward the people with whom they are communicating. When speakers shift their language or nonverbal behaviors toward each other's way of communicating, they are engaging in convergence. Overaccommodation is an exaggerated form of accommodation. Both accommodation and convergence show respect by adjusting language and style of speaking toward the people with whom we are communicating. Both of these usually result in positive reactions. Overaccommodation means going too far, perhaps by changing your language based on incorrect or stereotypical notions of another group. This does not foster mutual respect between cultures.
Explain social identity theory, including the role of in-groups and out-groups.
Answer: Social identity theory teaches us that we have a personal identity, which is our sense of our unique individual personalities, and a social identity, the part of our self-concept that comes from our group memberships.
Ethnocentrism is a(n) __________ that our own culture is superior to all others. learned belief inborn trait reasonable assumption discriminatory behavior
Answer: a
Liam is working in a country in which the meaning of communication is inferred from the situation. This means that the workplace is for work, and the home is strictly for family and socializing. Liam is working in __________. a high-context culture an achievement-oriented culture a low-context culture a nurturing culture
Answer: a
Social identity theory identifies __________ as representing the unique qualities of ourselves. personal identity social identity in-groups out-groups
Answer: a
The difference between an individualistic and a collectivistic culture is __________. the extent to which the individual is valued versus the group the extent to which predictability is valued versus uncertainty the attitude toward distribution of power the attitude toward achievement
Answer: a
Those engaging in behavioral confirmation tend to __________. act in a way that makes expectations about a group come true see or hear what they want to see or hear adjust their language and speaking style to meet others' expectations easily acquire others' language or nonverbal behaviors
Answer: a
What typically happens when we experience culture shock? We experience psychological discomfort. We are discriminated against. We experience physical discomfort. We feel superior to those of another culture.
Answer: a
When Celia meets Adam, she is sure that he is interested in dating her. When Adam walks past her the next three days without talking to her, Celia decides he is just distracted by his classes. Celia seems to be engaging in __________. behavioral affirmation accommodation behavioral confirmation convergence
Answer: a
Which statement best explains why intercultural communication has become more important in the modern world? We all experience increased exposure to other cultures. Perception is universal. It is important to shape a consistent worldview. The connection between culture and communication is complex.
Answer: a
Which statement is correct about co-cultures? They form around one or more shared characteristics. Few exist within the United States. They share the values, beliefs and attitudes of the dominant culture. They seldom include those of similar race, religion or ethnicity.
Answer: a
Which type of culture values assertiveness, ambition, and competitiveness? achievement culture nurturing culture high power distance low power distance
Answer: a
Emmie is a new employee at a local firm. On her first day, she enters a training program with three other new employees, and they all quickly become friends, often eating lunch together or socializing after work. For Emmie, the other new employees represent a(n) __________. out-group in-group co-culture dominant culture
Answer: b
In the late 19th century, the Westernized ideal of female beauty was a delicate woman with a voluptuous figure as depicted in women's magazines and art. In the early 21st century, the ideal of female beauty is a strong woman with a slender figure, as depicted in television, movie and magazines. What does this tell us about our culture's concept of beauty? It is determined by men. It is a perception based on communication. It is universally accepted. It is comprised of universal attributes.
Answer: b
The dominant culture of a society is expressed in the values, beliefs, and attitudes of __________. everyone those in power its founders those of a particular nationality
Answer: b
What communication strategy is most effective in connecting with others through culture? behavioral confirmation thinking before you speak overaccommodation behavioral affirmation
Answer: b
What cultural dimension relates to how strongly the culture values traditional sex role distinctions and modes of communication? time orientation achievement orientation power distribution uncertainty avoidance
Answer: b
When Anna attended a funeral for her friend's grandmother, she was shocked to see that many mourners wore white. Anna found this disrespectful, believing that everyone wears black to indicate sadness. Anna's attitude toward these mourners can be best characterized as __________. uneasy ethnocentric stereotypical discriminatory
Answer: b
When Carlos sees his friend at work leave right after lunch, he assumes his friend isn't feeling well. When Carlos sees his female boss leaving right after lunch, he gets angry that she's taking advantage of her position. What concept regarding intercultural communication obstacles might explain the difference in Carlos' feelings? We tend to feel some degree of discomfort when we recognize we are different than others. We tend to interpret in-group behaviors more favorably than out-group behaviors. We tend to view other cultures less favorably than our own. We learn to behave through culture.
Answer: b
When Garrett's family moves across town, he is the only student of his ethnicity at his new high school. On the first day of class, he is nervous and uneasy, a communication barrier known as __________. stereotyping anxiety ethnocentrism discrimination
Answer: b
Which statement correctly describes Hofstede's cultural dimensions and the role they play in communication? All individuals from a particular country communicate in a particular manner depending on its cultural orientations. Individuals living in individualistic cultures are better communicators than those living in collectivistic cultures. People and nations fall upon a continuum of cultural differences which affect their communication choices. Individuals living in achievement-oriented cultures are considered the most competent communicators.
Answer: c
You are most likely to grow up believing that you are free to question or challenge authority if you were brought up in a culture with __________. a high-context orientation a low-context orientation a low power distance orientation a high power distance orientation
Answer: c
A college graduation ceremony is an example of a __________. cultural artifact cultural value new culture cultural ritual
Answer: d
All the groups with which we identity and to which we feel we belong are our __________. family groups out-groups friend groups in-groups
Answer: d
Communication between those who are unlike culturally and have different views of the world is known as __________. competent communication cultural communication ethnocentric communication intercultural communication
Answer: d
How can those seeking to understand another culture in a far-away part of the world most easily increase their knowledge? work to eliminate their own ethnocentrism identify others in the community who are seeking this knowledge practice intercultural sensitivity with people you meet engage with other cultures through online communities
Answer: d
Individuals who practice empathy are able to change their__________. beliefs culture values perceptions
Answer: d
Individuals who use overaccommodation in addressing others are __________. displaying cultural sensitivity fostering cultural connections refusing to communicate not conveying mutual respect
Answer: d
Students in which country are expected to participate highly in their own learning process? China France Japan United States
Answer: d
Today, we would characterize dominant U.S. culture as __________. similar to that of all democratic nations limited to white, Western European, English-speaking, Protestant, heterosexual men unchanging since the founding of the country changing and more reflective of diversity
Answer: d
When Sharlene attended her first funeral, she noticed that everyone wore black, spoke quietly and said "I'm so sorry for your loss" to family members. At the next funeral Sharlene attended, everyone behaved much the same way, and Sharlene knew what she should do. Sharlene's experiences demonstrate which concept about culture? Communication does not play a role in culture. We are born with our culture. Culture changes easily. Culture is learned.
Answer: d
When you see a woman on the bus wearing a burqa, a traditional enveloping outer garment, what can you reasonably assume as a competent communicator? Her attitudes are very similar to your own. Her values are very different from your own. She is experiencing culture shock. She belongs to a specific culture.
Answer: d
