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Which of the following search statements would return websites containing the phrase "media violence" that do not address violence on television?

"media violence" NOT television

The American Lung Association would most likely have what type of server extension?

.org

Individuals are asked to follow a number of important guidelines when setting up and conducting an interview. Which of the following is NOT one of these guidelines?

Be ambiguous about the purpose of the interview when making the initial contact.

Which of the following statements about credibility is accurate?

Credibility is based on perception.

Which of the following statements about credibility is accurate?

Credibility is judged within the first 10 to 15 seconds of a speech.

_________________ refers to how a given amount of work is divided among the available human resources.

Division of labor

As the best man for his brother's wedding, Jason was responsible for delivering the toast during the reception. Which of the following should Jason take into consideration about the audience for his toast?

He is delivering his toast to a captive audience.

Which of the following statements accurately describes research on the nature of CMC interactions?

Impressions formed during CMC interactions are less detailed but stronger than impressions formed in face-to-face interactions.

Which of the following best reflects the difference between "mediated" and "mass" communication?

Mediated forms of communication are used by a wide range of individuals to create meaning.

In her introduction for a speech on computer networking Kim asks, "How many of you like to P-A-R-T-Y? My speech has nothing to do with that, but it got your attention, right?" Was this an effective attention-gaining device?

No, attention-gaining strategies should be relevant to the topic.

The introduction of your presentation should fulfill a variety of functions for the audience. Which of the following is not one of those functions?

Provide a detailed description of the main and subpoints that will be discussed during the body of the speech.

___________________ are small groups of employees who meet regularly on company time to recommend improvements to products and work procedures.

Quality circles

Search engines such "Yahoo" or "Goggle" are Internet based websites that are specifically designed to help you search for information. Which of the following is often described as a criticism for using these types of search engines to find information for a presentation?

Search engines are likely to return hundreds of irrelevant websites.

________________ is the process of forming and maintaining structures through verbal and nonverbal communication.

Structuration

Which of the following statements illustrate how the media desensitizes us to violence?

Violent programming psychologically affects the viewer.

If you were to give a presentation, and the person introducing you provided the audience with negative information about you as a person, which of the following accurately reflects the impact this introduction would have on your credibility with this audience?

Your credibility would be affected until you found a way as a speaker to alter the audience's perception of you as a speaker.

Which of the following theories about the effects of mass media on our society would most likely be associated with the statement "the media pays more attention to certain topics and those topics are viewed as more important by consumers of the media"?

agenda setting theory

The first principle of outlining is that

all items in the outline should be directly related to the purpose.

Which level of audience analysis is most specific?

attitudes, beliefs, and values

Any time you reflect upon the audiences' characteristics as a method for determining how to select and prepare your presentation, you are engaged in the process of __________.

audience analysis

the method of topic identification where you generate as many ideas as possible within a limited amount of time is called

brainstorming

Sarah was able to demonstrate to her audience that she displayed the same beliefs and values as they did. As a result, Sarah was able to establish

common ground

If your audience perceives you to be skilled and qualified, then you are likely to display which of the following?

competence

After talking through their positions on the restructuring of the organization for the first 20 minutes of the meeting, two opposing sides appeared to emerge. The members of both sides ultimately agreed that they would be willing to concede a portion of their perspective so that an agreement could be reached. Which type of conflict resolution strategy is being used in the above situation?

compromise

A method of narrowing a topic that involves visually representing major topics broken down into more specific sub-topics is called

concept mapping

A gap is considered to exist between those who have availability to various forms of technology and those who do not. The term used to describe this gap is called the __________.

digital divide

Which of the following types of CMC is/are asynchronous?

email

Specific instances used to illustrate a point are which type of supporting material?

examples

"After listening to this speech the audience should be able to identify the three major problems with the use of a salary cap in professional basketball" is an example of a long-range goal.

false

Heterogeneous audiences are more likely to be sympathetic to the speaker's ideas.

false

Hierarchy is a characteristic of feminist organizational structures.

false

If an audience perceives you to lack sincerity and fairness, then you are said to have lost your ability to establish common ground with the audience.

false

If you choose to use your personal experience as evidence during your presentation then you should attempt to select an experience that is atypical.

false

Quality circles are groups of workers who are given the freedom to manage their own work.

false

Supportiveness is shown by displaying behaviors that work to develop psychological closeness with others.

false

The Internet is considered to be the fastest sources of information.

false

The cultivation effect theory assumes that images we see on television have a direct effect on us. For example, seeing TV violence makes us more violent.

false

The disadvantage of professional journals is that they use blind peer review.

false

The outline should provide an organized, complete text of your presentation.

false

Undergraduates are considered to be more credible than graduate students.

false

Using a visual aid to help display statistical information is likely to confuse your audience more than if you simply provide the information verbally.

false

Using other people as a source of information is considered to be inappropriate for presentations.

false

When brainstorming you should eventually focus on topics of interest to your audience rather than what you find interesting.

false

You should begin composing your presentation by preparing the introduction.

false

You should include bibliographic references in your speech.

false

Paul was having a problem with one of his team members and felt it was important to talk with his supervisor about the situation rather than taking it directly to the owner of the company. Which type of communication is represented by this interaction between Paul and his supervisor?

formal

When the media determines that some information will reach the audience and other information will not, the media are acting as a(n)

gate keeper

A captive audience is more likely to be

heterogeneous.

Sue makes up a story about a person who was saved in a car accident because they were wearing their seatbelt. This type of supporting material is called a

hypothetical example.

As a supervisor, Katie felt it was important to use communication behaviors that would help to foster a sense of psychological closeness between her and her employees. Which of the following terms best describes this perceived sense of psychological closeness that Katie is developing?

immediacy

Wanting audience members to sign a petition at the conclusion of the speech is an example of a(n)

immediate purpose.

The four most important aspects of credibility include all of the following except

intent

One criterion for evaluating potential speech topics is the importance of the topic to the speaker. This criterion is called

involvement

The type of testimony consisting of statements from an ordinary person is called

lay testimony.

Which of the following terms best describes the nature of mass communication.

linear

The objective "To increase the number of people who attend plays" is an example of what type of goal?

long-range persuasive

This medium is considered to be the slowest in terms of getting information out to consumers.

news magazines

As a speaker you can select from a variety of methods for drawing conclusions about your audience. If you were to use sensual perception to build information about the audience then you would be using __________.

observation

After her first day of work, Cheryl's co-workers asked her to go out to dinner with them so that they could quickly integrate her into their culture. Which of the following terms best describes this integration process that is at work in the above example?

organizational assimilation

We tend to judge trustworthiness based on

past behavior

The United States Department of Agriculture is an example of an organization with which type of functional goal?

political goals

"I will give you Friday night off if you will go out to dinner with me" is an example of what type of sexual harassment?

quid pro quo

The best way to arouse audience interest is by

showing how the topic is related to them.

The presenter must use _____________ to signal to the audience where the message is going.

signposts

Which of the following is occurring when the source and message get separated in your mind over time?

sleeper effect

Robert gave a presentation to his co-workers about the importance of using time management skills when working on group presentations. At the start of his presentation he indicated to his co-workers that he typically did not use good time management when working on task, yet that they were still important. Which of the following speaker elements was reduced with this initial statement at the start of the presentation?

source credibility

A speech about "the parts of a power plant" would likely follow which organizational pattern?

spatial relations

These points in the outline are used to provide supporting material for main points and are often represented as A, B, C, etc.

subpoints

One difference between mass communication and computer-mediated communication is

the amount of feedback

travis was preparing his speech about his favorite television show "American Chopper." To allow himself the opportunity to present his information more extemporaneously, Travis developed an outline that provided just the important words and phrases that would be necessary for him to remember the structure of his presentation. Which of the following represents the outline that Travis has created for his presentation?

the key word outline

Credibility depends on the topic, the audience, and

the situation

A speech about "How the Hearst Castle was built" would likely follow which organizational pattern?

time sequence

A hostile work environment involves any situation where individuals feel intimidated in a way that negatively influences their ability to perform their work effectively.

true

A speech about "The Structure of a Cell" would most likely follow a spatial/relations organizational pattern.

true

Formal communication is that which follows prescribed channels of communication throughout the organization.

true

Men are able to adapt more quickly to communicating in a CMC environment when compared to women.

true

The bridge between sections of a message is called a transition.

true

The channel in computer-mediated communication is two-way.

true

The negative effect of low credibility on a message decreases over time.

true

The organization of your presentation can affect your credibility.

true

The organizations you belong to are an example of a demographic characteristic.

true

The use of movement during a speech can increase your credibility.

true

Using a questionnaire is the most direct method for engaging in audience analysis.

true

Website URLs ending in ".gov" include only government organizations.

true

you should avoid being overly dramatic while gaining attention.

true

A suggestion box designated for employee feedback to management best illustrates which type of communication network?

upward communication

In a persuasive speech, which of the following would be most difficult to change?

value

If you were providing your audience with a description of your source material, how current the information is, and the source qualifications, you would be providing __________.

verbal citations

While presenting information on the impact of sports in society, Justin stated that "According to Andy Billings, a Communication Professor at Clemson University..." This statement is an example of a __________.

verbal citations

The first place you should look for materials to support the content of your speech is

your own experiences.


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