CSM 201 - 7 Habits test

Emotional bank account

The paradigm that starts with our relationships we hold with other people, which, relates to the emotional deposits/withdrawls similarly to a bank account.

Habit one - Circle of Influence

The things we *have control* over. Family, health, children, work.

Habit one - Circle of Concern

Things we have *little or no control* over. National Debt, Terrorism, weather, government problems.

What are the natural law concepts

This concept is based upon how we can change/control what we do. We cannot change/control the outcome. (you can decide to jump in front of a train, we cannot control if we die or not)

Stewardship Delegation

This focuses on *results* instead of methods. Meaning, people can chose the right method to get the results they want.

Habit seven - Spiritual Sharpening

Spending time in *nature*, expanding spiritual self through *meditation*, *music, art, prayer*, or *service*.

Who is the Author?

Stephen R Covey

Habit seven - Writing your own Script

" It requires visualization and affirmation. It involves living a life of integrity, starting with making and keeping promises, until the whole human personality the senses, the thinking, the feeling, and the intuition are ultimately integrated and harmonized." - Covey

*First habit* (Developing Independence)

*BE PROACTIVE*

*Second Habit* (Developing Independence)

*BEGIN WITH THE END IN MIND*

Habit seven - Mental Sharpening

*Learning, Reading, Writing*, and *teaching*

*Third Habit* (Developing Independence)

*PUT FIRST THINGS FIRST*

*Fifth Habit* (Developing Interdependence)

*SEEK FIRST TO UNDERSTAND, THEN TO BE UNDERSTOOD*

*Seventh Habit* (Using Dependence for renewal)

*SHARPEN THE SAW*

*Sixth Habit* (Developing Interdependence)

*SYNERGIZE*

*Fourth Habit* (Developing Interdependence)

*THINK WIN-WIN*

Habit one -Reactive People

*blame other things*, overly impactive, always *the victom*, lack of *control*. Take the *easy way out*

7 Habits In order

1 Be proactive 2 Begin with the end in mind 3 Put first things first ________________ 4 Think Win/Win 5 Seek first to understand, then to be understood 6 Synergize ____________ 7 Sharpen the Saw

Emotional bank account sections

1) *Understanding the Individual*. This means listening intently to what the other person is saying and empathizing with how they may feel. It's important to care for others and act with kindness toward them. 2) *Keeping Commitments*. How do you feel when someone arrives right on time when you have a meeting? How about when people simply do what they say they will do? You build up an emotional reserve by keeping your commitments. 3) *Clarifying Expectations*. We are not mind readers, and yet we consistently expect others to know what we expect of them. Communicating our expectations can help create a higher level of trust. When we ask for what we want, and we get it, we can then trust a little more. 4) *Attending to the Little Things*. Don't you find that the little things tend to become the BIG things when they do not receive our attention? Doing the little things is how we honor and show respect for others. Small kindnesses, a smile, a little extra effort, a hug, doing something you didn't "have" to: these are the things that build trust. 5)* Showing Personal Integrity*. Integrity is the moral floor upon which trusting relationships are built. When we operate with sound moral character, it makes it so easy for others to trust us. 6) *Apologizing When We Make a Withdrawal*. We will make mistakes; it's part of life. But when you see you have violated a trust, sincerely apologizing is how we make a deposit to counteract the damage we have done.

Habit one -Theories of Determination

3 Determinants Genetic - Its in my blood Psychic - It was how I was raised Envoronment - Other things

First Chapter - Habits

A combination of *knowledge, skill*, and *desire*

Maturity Continuum (*Chart*)

A diagram that illustrates how each habit is intertwined with each other to fully understand maturity linked together by the me/you/we paradigm's.

Habit seven - *Story* of Dulcinea

A knight meets a prostitute and gives her a new name—Dulcinea—a new name associated with a new paradigm. He makes continual deposits of unconditional love and gradually penetrates her scripting. She believes it and she acts from her new paradigm, to the initial dismay of everyone else in her life.

Effectiveness

Being able to use Independence, Interdependence, and then finally Dependence to enjoy success.

Habit seven - Physical Sharpening

Beneficial *eating*, *excersizing*, and *resting*

Private Victory

Covey says that before you effectively manage and work with others, you must first learn to *effectively manage yourself*. These are the *first three habits*.

"Train Story"

Covey was on a train and was getting annoyed by a family with loud kids who were out of control. Covey went to talk to the dad about the kids. The dad informed Covey that their mom just died. Coveys *Paradigm* was completely changed which also changed how he felt about the annoying kids.

First Chapter - Inside-Out Approach

First start with yourself, *paradigms*, *character*, and your *motives*. Private victories precede public victories

Habit one - Story of Viktor Frankl

Frankl was a psychiatrist and is well known for his theory of Logotherapy and publishing, "Mans Search for Meaning". He endured the Nazi concentration camps and realized that we can always choose our response no matter what happends.

Habit one - Proactive People

Goal Driven, Make their own choices, recognizes their response-ability, accountable for their actions, productive, *control their attitude*.

Habit seven - Sharpen the Saw

Have a balanced program for self renewal in the four arease of your life: *physical*, *social/emotional*, *mental*, *spiritual*.

Habit seven - Goose and Golden Egg (production and Production capability)

In the fable, a poor farmer's goose began laying a solid gold egg every day, and the farmer soon became rich. He also became greedy and figured that the goose must have many golden eggs within her. In order to obtain all of the eggs immediately, he killed the goose. Upon cutting it open he discovered that it was not full of golden eggs. The lesson is that if one attempts to maximize immediate production with no regard to the production capability, the capability will be lost. Effectiveness is a function of both production and the capacity to produce.

First Chapter - The Dep/Inde/Inter-endent flow

Independence First ( habit 1, 2, 3) Interdependence Second ( habit 4, 5, 6) Dependence lastly renewal (habit 7)

Character Ethic

Integrity, humility opposed to actual skills. *Values* are the elements of character.

Habit five - Listening is a essential human need

It is a human need to be understood. If air is nutrient to the body, then being understood is a nutrient for the brain/soul. It is the *psychological air*

Management vs. Leadership

Leadership must come first, "*doing the right things*". Management come second, "*doing things right*"

Habit seven - Social/Emotional Sharpening

Making *social* and *meaningful* connections with others

First Chapter - Independence

Meaning *I*. A person who relies on them-self for everything.

First Chapter - Interdependence

Meaning *WE*. People working together can get more accomplished.

First Chapter - Dependent

Meaning *YOU*. A person who relies on other people for everything.

Public Victory

Once you can effectively manage yourself you need to learn to *effectively manage and work with others*.

Personality Ethic

Positive thinking, Personal Relation *techniques*. "A mask to success"

Habit six - Synergy

Simply means *two heads are better than one* or *creative cooperation*

Habit one - Story of Joseph

Sold into slavery by his brother which lead him to jail for 13 years. Since he was *proactive*, he focused on the inner circle (circle of influence) he eventually overcame obstacles and got through the problem. This lead to him overcoming the prison and ruling Egypt second to the Pharaoh

Habit seven - P/PC balance

To maintain the P/PC Balance, the balance between the golden egg (*production*) and the health and welfare of the goose (*production capability*) is often a difficult judgment call.

Habit one - "Response-able"

We have the ability to choose how we are going to respond to any given situation.

Paradigm shifting

When there is a shift in a how you see the world/ a given situation. *Train story*

Habit seven - Script or Scripting

When they're being directed by the social mirror to take the lower path, you inspire them toward a higher path because you believe in them

Habit four - What are the Paradigms of human Interaction?

Win/Win Win/Lose Lose/ Lose Win Win or no deal

Habit five - Interpreting

You analyze others' motives and behaviors based on your own experiences

Habit five - Probing

You ask questions from your own frame of reference

Habit five - Advising

You give counsel, advice, and solutions to problems

Habit five - Evaluating

You judge and then either agree or disagree

Paradigm

Your view of the world based on knowledge and experience.

Habit five - Empathic listening

listening with the intent to understand, understanding what they are conveying and put yourself in their shoes.