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To screen job applications and employment résumés, a business might use computer software that conducts text searches to scan for

keywords

What might occur if a business listens to employee complaints but fails to take action?

Increase in turnover

How do unions benefit businesses?

Unions can help businesses save time by recruiting employees.

One of the ways in which managing diversity contributes to the business's success is that the business will be able to

attract and to retain talented workers.

When interviewing a job applicant, it is important for the interviewer to focus on asking questions that are related to the applicant's

job performance.

When upper management and department managers work together, the budgeting process becomes

more accurate.

To be useful, financial information must be

understandable, relevant, reliable, and comparable.

Which of the following is an example of an acceptable question to ask potential employees during an interview in order to select the best candidate:

Do you have previous military experience?

Determine which of the following statements is true: -Sales forecasting methods can be combined if this will provide the most useful data. -A business should choose a sales forecasting method and then determine which approach to take. -A business can only use one sales forecasting method at a time. -Qualitative forecasting methods are generally complicated to use.

Sales forecasting methods can be combined if this will provide the most useful data.

Processing customer payments involves recording cash receipts which increase the business's

assets.

A business owner who plans to exit his/her business venture by selling it to another company needs to develop the business in a way that

creates value for potential buyers.

In which of the following situations might a business be within its rights to set an age limit on certain jobs:

Customer safety is a factor.

Financial information

any record or data related to an individual's or business's financial activities

What are managers giving to employees when they delegate work to them?

authority

Which of the following is regulated by the Fair Labor Standards Act:

overtime pay

Which of the following tests would be used to evaluate a job applicant's ability to learn a particular kind of job:

Aptitude

Financial information might include records of

Credit card transactions Bank deposits and withdrawals Loans (school, car, house, etc.) Wages/Salary Bills (rent, utilities, wireless, etc.) Investments, savings accounts, and other assets

The CEO of a medium-sized business asked the top five executives to each prepare a sales forecast for the upcoming year. The forecasts were then averaged together to get the composite forecast. What method of forecasting was used?

Jury of executive opinion

Noah's business is struggling and he doesn't have the desire to make things work, so he decides to sell off all of his inventory and close the business. Which type of exit strategy is this?

Liquidation

Why do businesses review job applications/résumés and contact the individuals listed as references?

To verify accuracy of information

Complaints focusing on employee comfort, equipment, and safety could be categorized as complaints about

physical surroundings

management

process of cordinating resources uch as $ and employees, to accomplish an organizational goal

In addition to competence level, which of the following should workers be able to increase as a result of participating in a training program:

productivity

Union members who stop work in order to support the striking members of another union are participating in a __________ strike.

sympathetic

a few examples of financial data that a typical business generates:

Accounts payable records Accounts receivable records Receipts Sales invoices Corporate credit card transactions Loan documents Expense reports Income statements Records of other assets

How does the Civil Rights Act of 1991 affect American businesses?

It allows businesses to be sued by employees for discrimination.

Which of the following is the reason most managers give for not delegating work to others:

It takes a lot of upfront time to train others.

In which of the following situations might a business decide to select a long distribution channel that includes several intermediaries:

Market is geographically large and orders are small.

Which of the following is a common error that managers should try to avoid when interviewing applicants for a job:

Overselling the organization

Evaluating an employee's performance by comparing it to the goals that were set for the job is part of a technique called

management by objectives.

Why is it often necessary to provide employees with additional training?

to improve performance(HR pretest 15)