Culture and Diversity
Diversity
All the ways in which people are different
7000
An estimated ____ languages are spoken throughout the world.
3%
Approximately ___ of respondents identified themselves as members of more than one race in the 2000 U. S. Census.
Visible
Dimension of diversity may be hidden or ____
Organizations
Groupings of people organized to achieve one or a number of goals
Octoroon
One-eighth black, or having one black great-grandparent.
Digital Immigrants
People who were not born into the digital world but learned the language and the new technology later on life.
Cultural Competence
Set of attitudes and skills that make it possible for organizations and staff not only to acknowledge cultural differences but also incorporate these differences in working with people from various cultures.
Pluralism
The process through which cultural differences are acknowledged and preserved.
Values
Things that people view as important or their general way of thinking.
True
True or False One form of diversity education is study circles.
Diversity Consciousness
Understanding, awareness, and skills in the area of diversity
Digital Natives
Young people, who are "native speakers" of the language of computers, video games, and Internet
Digital Natives; digital immigrants
_____ _____ refer to people who are "native speakers" of the language of computers, video games, and the Internet, while the term _____ _____ refers to those people who were not born into the digital world but learned about the new technology later in life.
Transculturation
_______ is the process by which a person adjusts to another cultural environment without sacrificing his or her cultural identity.
Glocalization
A cultures openness to diverse influences and ability to blend foreign ideas and best practices with our own traditions.
Sociocultural Theory
A perspective that focuses on the social and cultural context of one's thoughts and actions
Global Perspective
A view of the world and our place in it.
Emotional Intelligence
According to Daniel Goleman's research involving more than 150 business firms, _______________ distinguishes average performers from "superstars."
8
According to Howard Gardner, there exist at least ____ intelligences.
Global Village
According to Marshall McLuhan, technological advances have transformed our social world into a ____ ____
Rodriguez, smith, Williams
According to U.S. Census data cited in the text, which of the following are included among the top ten names in the U.S.?
Long-term
According to the text, diversity training has a positive impact when training is viewed as a ________ process
Cultural Cruise Control
Acting as if our own values, beliefs, and experiences are universal
Diversity Training
Activities aimed at promoting awareness and knowledge and building the skills necessary for operating in a multicultural and global environment
Diversity Education
All of the strategies that enable us to develop diversity consciousness
Glocalization
As a global business, IBM finds that it must adapt to local cultures and practices. This blending of global and local ideas and practices is referred to as ____
Glass Ceiling
Attitudes and actions that block the promotion of women and minorities into top management positions.
Race
Category of people who are perceived as physically distinctive on the basis of certain traits, such as skin color, hair texture, and facial features.
Cultural Cruise Control
Chapter One addresses a number of different reactions to our changing cultural landscape. Which reaction is most likely to lead to cultural misunderstandings and conflict?
Diversity Skills
Communication and teamwork are competencies that allow people to interact in a way that values differences. Thus, these are examples of
Diversity Skills
Competencies that allow people to interact with others in a way that respects and values differences
Cultural Lag
Condition in which one part of a culture is not keeping pace with another part.
Managing Diversity
Creating an environment that enables everyone to contribute to their full potential
Gender
Cultural differences that distinguish males from females.
Multiple Intelligences
Different intellectual strengths or intelligences
Individuals; Groups
Dimensions of diversity are found within ____ and ____
Flux
Dimensions of diversity are in a constant state of ____
Race; Social Class; Learning style
Dimensions of diversity include ____, ____, and ___
Important for all of us
Diversity consciousness is _______________
Awareness; Understanding; skills
Diversity consciousness refers to ____, ____, and ____
Diversity Skills
Flexible thinking, communication, teamwork, and leadership skills, as well as the ability to overcome personal and social barriers
Digital Divide
Generally, high school dropouts and college graduates vary in their ability to access and use information and communication technologies. This gap is known as the _____ _____ .
Groupthink
Going along uncritically with the expectations of a group
Global
In Chapter One, the author emphasizes the importance of developing a _____ perspective, meaning a view of the world and our place in it.
The costliness of lawsuits stemming from inadequate diversity consciousness
In Chapter Two, the companies Lockheed Martin, Morgan Stanley, and Coca Cola are discussed to illustrate what?
Black; Fenale
In an experimental study by Robert Schulman of Georgetown Medical Center, doctors proscribed treatment for different actors posing as patients. Findings from the study revealed that the doctors in the study were less likely to recommend appropriate treatment for ____ and ____ patients.
Role Conflict
Interference among the duties associated with the multiple positions held by an individual.
Friedman
Is the author of the World is Flat
Cultural Cruise Control
Malcolm assumes that his values, norms, and beliefs are universal. When he interacts with others, he is oblivious to any number of cultural differences. Malcolm's inability to react and adjust effectively to different cultural situations is described in Chapter One as _________.
Digital Immigrant
Maria is a member of the "baby-boom generation." Unlike the children of today, she was not born into the digital world but learned the language as well as the new technology later in life. Thus, we can refer to Maria as a ____
Social Forces
Omnipresent social influences that surround us, goes a long way toward explaining our attitudes, character, knowledge, feelings, and other individual attributes
Quadroon
One-fourth black, or having one black grandparent
Culture
Our way of life, including everything learned, shared, and transmitted from one generation to the next.
Ethics
People's morals or standards regarding the rightness and wrongness of certain human actions in light of specific circumstances.
Master Statuses
Positions that stand out in the eyes of society and hide one's individuality.
1/3
Racial and ethnic minorities now make up approximately ___ of the U.S. population.
Groupthink
Rodney, who is working on a group project with a number of other coworkers in his department, has begun to feel that the rest of the group is not interested in his creative and sometimes outlandish ideas. Therefore, he finds it easier to keep quiet and go along with the group even if he disagrees. What is this an example of?
Thoughts; actions
Sociocultural theory focuses on the social context of one's ____ and ____
Dimensions of Diversty
Specific traits viewed as distinguishing one person or group from another.
Field dependent
Students who like to work with others to achieve a common goal and are more sensitive to the needs of others
Urban
The U.S. Census data indicates that most of the population now lives in ____ areas
50;2050
The U.S. demographic date indicates that women will make up almost ____ % of the labor force by the year ____
Ethnicity
The consciousness of cultural heritage shared with other people.
Cultural Landscape
The different lifestyles, traditions, and perspectives that can be found in the US and throughout the world.
Digital Divide
The gap between people with regard to their ability to access and use information and communication technologies (ICT's)
Globalization
The growing interdependence of people and cultures
Pluralism
The image of a quilt made up of many different colors reflects which of the following views of diversity:
Blended Learning
The integration of online and traditional face-to-face approaches to learning
Transculturation
The process in which a person adjusts to another cultural environment without sacrificing his or her own cultural identity
Assimilation
The process in which people lose their cultural differences and blend into the wider society.
Success
The process of achieving our goals
Assimilation
The term "melting pot" is most closely associated with ____
Sociodramas
The use of dramatization and role playing to identify and remedy problems in relationships among individuals and groups
Learning Styles
The way we learn
False
True or False According to Friedman, people and cultures are becoming more and more independent in the twenty-first century.
False
True or False According to the text, diversity is a new phenomenon.
True
True or False According to the text, diversity refers to all of the ways in which people are different.
True
True or False According to the text, research studies indicate that cultural upbringing plays a significant role in determining people's learning styles.
False
True or False Assimilation refers to the process through which cultural differences are acknowledged and preserved.
False
True or False At the present, a majority of the U.S. population lives in rural areas.
True
True or False Census 2000 data show that Asians and Pacific Islanders as well as Hispanics are the two fastest-growing minority populations in the U.S.
True
True or False Demographic data indicate that women, minorities, and people with disabilities will continue to account for the vast majority of new entries in the U.S. workforce.
False
True or False Diversity consciousness means ignoring differences and treating everybody the same.
True
True or False Diversity skills are those competencies that allow people to interact with others in a way that values differences.
False
True or False Employment projections show that workers with disabilities will make up a much smaller percentage of the U.S. labor force in the years ahead.
True
True or False In the most recent Census, respondents could identify themselves as belonging to more than one racial category.
True
True or False Managing diversity means creating an environment that enables everyone to realize their full potential.
False
True or False Pluralism refers to the process by which people lose their cultural differences and blend into the wider society.
True
True or False Race and gender are examples of master statuses.
True
True or False Research shows that individuals can alter or expand their learning styles.
False
True or False Shifting into "cultural cruise control" allows us to interact effectively in diverse settings.
True
True or False Sociocultural theory is a perspective that focuses on the social and cultural context of one's thoughts and actions.
False
True or False The glass ceiling refers to attitudes, policies, and procedures that have created more upper-level management opportunities for minorities and women.
False
True or False Transculturation is the process by which people sacrifice their own cultural identity in order to adjust to another cultural environment.
True
True or False When cultural lag occurs, one part of a culture is not keeping pace with another part.
Ability to network and learn from others; Ability to deal with barriers; Ability to balance fitting in and being yourself
What are three ways to increase success at school?
Interpersonal skills; Flexible thinking skills and adaptability; Teamwork Skills
What are three ways to increase success at work?
Howard Gardner
Who theorizes that each of us possesses at least eight intelligences?
