Cvent Certification Exam Questions
What does the status "Submitted Proposal" mean for the planner? - The planner has submitted their proposal and is just waiting for a response. - The venue is in the process of responding to the RFP and will be submitting the proposal soon. - The venue responded to the RFP with a proposal. - The proposal has been sent, but it is still processing.
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Why would you want to send an RFP through Cvent rather than through email? - It's faster. - You don't have to hunt down email addresses for each venue. - You can add venues to an RFP directly from the Supplier Network search results. - You can track who recieved your RFP and how they responded all in one place. - All of the above
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What information can you receive about the sleeping rooms at a venue using a Cvent RFP? - How many people the room can sleep - How much the rooms cost - How many rooms are available - All of the above - B and C only
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What information do venues look for in an RFP? - Does the event fill a hole in the calendar - How many people will be coming - Do they need sleeping rooms, meetings rooms, or both - Can the venue make a profit - All of the above
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What would you use the View Bids report? - It is the most comprehensive report for comparing bids. - All the proposals are displayed side by side on one page. - You can decide what information appears on the report. - All the above
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How can you save time creating or responding to an RFP? - Use previous responses - Click the top checkbox to select everything below it - Copy quantities or rates to multiple dates - Turn on the Smart Response feature - All of the above - 1, 2, and 3
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What are peak meeting rooms? - Meeting rooms that can accommodate oversized projector screens - Meeting rooms with the largest square footage - The most meeting rooms needed in a single day - Meeting rooms the planner needs the most - None of the above
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What is the value behind awarding an RFP? - Awarding sends your money through an encrypted channel. - Awarding notifies the winner so they can start writing a contract. - Awarding lets those who didn't win know why. - 1 and 3 - 2 and 3
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Why is it important to Turn Down business you do not intend to bid on? - So that the venue is removed from the Suppliers and Responses section for the planner - So that the planner recieved an email stating the lead was Turned Down - For Reporting Purposes - B & C
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How many additional fees (taxes) can be added? - 4 - 5 - 6 - 7
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What is the RFP response process called? - RFP Management - Proposal Wizard - Supplier Network - Cvent
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Where can I find a breakdown of all the current RFP statuses within my account? - Overview page - Manage RFPs tab - Proposal Status Report - A & C
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How does assigning a room to an agenda item, benefit the planner? - This puts the room in definite status so it cannot be presented in other proposals for the given date range - This pulls pictures into the proposal of the chosen room - They get to plan and visualize the event in that room - All of the above
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What is a service charge? - The fee Cvent charges to process an electronic RFP - The fee a planner collects in place of commission for third-party events - The fee a venue collects to cover the cost of the wait staff - None of the above
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What is the main difference between the Advance and Quick RFPs? - The Advanced RFP is only available for Enterprise users. The Quick RFP is available to all users. - The Advanced RFP lets you include sleeping and meeting room requests. The Quick RFP only allows for sleeping rooms. - The Advanced RFP is for requesting transportation, audio/visual, printing, and catering services. The Quick RFP is fo requesting sleeping and meeting rooms. - The Advanced RFP lets you enter in a full meeting agenda including room sizes, set ups, and times. The Quick RFP replaces the agenda with a textbox and is ideal for events that only require a couple of meeting rooms.
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Why would a venue require an F&B minimum? - Because the finance & business department needs to meet a certain number for tax reporting - Because some features & benefits (like the spa) have base operational costs - So they can cover catering costs and still make a profit - To keep things simple
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Why would you want to provide alternate dates as a supplier? - So that you can send a bid for every lead that comes into the property - You cannot send alternate dates as a supplier - Only send alternates dates when requested by the planner - More opportunity to win the business
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What is the difference between an RFP's Response Due Date and the Decision Date? - The Decision Date is when the planner wants decisions from all the venues. - The Response Due Date is when the planner wants proposals from all the venues. - The Decision Date is when the planner will award the winning bid. - A and B - B and C
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When a venue chooses Available 2nd Option in their proposal, it means they can accommodate the planner's requested dates, but with limitations. - True - False
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When can alternate dates be added by the venue? - When the planner messages the venue to inform them they are accepting alternate dates - When the planner preferred dates cannot be accommodated - When the lead is flexible - Alternate dates can only be added by the planner
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Who uses package pricing? - CVBs - All-inclusive resorts that offer packages - Venues responding to a City-Wide RFP - Limited service properties
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Why avoid using "N/A" or "See Above" in open-ended questions/fields? - It is a best practice to answer all questions completely as responses will appear in different areas on the proposal - The following responses will cause an error and you will not be able to move forward in the Proposal Wizard process: N/A, See Above, or TBD - "N/A" will not pull into the Proposal - It is only acceptable for custom questions that were previously answered in the proposal
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Which of the following is not a Proposal Status? - Turned Down - Awarded - Active - Submitted Proposal
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What does the circular arrow symbol next to an agenda item mean? - A unique item - "See additional details." - A reoccurring event - None of the above
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What is the benefit of "Assigning" an RFP in Cvent? - Sends a notification to the sales manager who should be managing the lead - Helps ensure no business is missed - Assists organizing leads in the account - All of the above
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Why would you indicate a lead as "marked in progress" before even starting the proposal process? - It lets the planner know that it has been seen and someone is taking action - It sends an email notification to the client - This builds a trusting relationship with that client - All of the above
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What if you had additional PDF's you wanted the planner to have, where could you upload it? - The documents section - Promotions - Add the attachment in an email and foward to the planner - "More Information" tab
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What does RFP stand for? - Request for pricing - Requirements for Proposal - Request for Proposal - Requirements for Pricing
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Where can I look for trends regarding time-lasped between an RFP being sent and a proposal being submitted? - Proposal Status Report - Turned Down Report - Supplier Response Time - Manage RFPs tab
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Why would you use the filters when searching the Supplier Network for a venue? - They limit the number of results, making your options less overwhelming. - They help you decline venues in bulk. - They help you find venues that fit your requirements. - All of the above - A and C
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