Digital Systems 2101
The project management (PM) process has 4 phases. Place the phases in order with the first phase at the top.
1. The initiation phase 2. The planning phase 3. The execution phase 4. The closure phase
two objectives that might typically be accomplished during the planning phase (the second stage) of the project management process.
A Gantt chart is created or fine-tuned if one was started during the feasibility study. A meeting with project stakeholders is convened allowing these key players to review the Gantt chart and the project timeline.
two objectives that might typically be accomplished during the planning phase (the second stage) of the project management process.
A meeting with project stakeholders is convened allowing these key players to review the Gantt chart and the project timeline. A Gantt chart is created or fine-tuned if one was started during the feasibility study.
What is conducted in the process design step of business process management?
Activities are examined and divided into their individual components.
three reasons why managers use customer relationship management systems
An electronics retailer must mark down outdated smartphones. The lack of necessary inventory can bring production to a halt or cause lost sales and dissatisfied customers. A grocery store must reduce prices and ultimately dispose of overripe fruit.
What is conducted in the process modeling step of business process management?
Analysts use flow-charts and other tools to depict workflow.
Assisting managers by examining large quantities of data and parsing it into usable information is what makes data __ software so valuable in today's business world.
Analytics
Ayala has decided to implement a new business management system. What are two advantages of hosting on-premises?
Any changes deemed necessary can be implemented extremely quickly. It can be configured to meet the unique needs of the organization.
The technology and processes used to gain intelligent, usable information from applicable databases across the Internet is referred to as ___ .
Big data analytics
Whether the firm uses primarily hourly, salaried, or independent contractors; ensuring that these employees are paid correctly
Compensation Management Software
Data visualization
Conveying meaning from big data analytics to managers who need to make decisions based on this data.
Jose's business management system needs to meet very unique needs. He also has a very small IT department. Which business management system should Jose adopt?
Custom cloud-based Solution (PaaS or IaaS)
Which business management system is focused on helping managers to maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying?
Customer Relationship Management (CRM) System
Which business management system typically begins by collecting customer information such as email, telephone, and social media data, and then combines this with information regarding the customer's buying habits, so that the management team can better anticipate customer desires?
Customer Relationship Management (CRM) System
Smart managers understand that it is far less expensive to retain an existing customer than it is to acquire a new customer. This is the concept behind the use of which business management systems?
Customer Relationship Management (CRM) Systems
Documenting employee performance and providing an equitable means of ranking performance.
Employee Evaluation Software
Tracking the performance of employees will always be a critical component of management for this reason, most firms use ___.
Employee Evaluation Software
Payscale.com, Payfactors.com, and Salary.com are examples of sites that offer _...
Employee comp management solutions
Three categories of HR management systems
Employee evaluation software Compensation management software Employee benefits administration software
3 activities that typically fall under the purview of an HR manager.
Employment agreements Fraternization policies Dress policies
Data science
Gathering, storing, and searching relevant data.
SAP (originally Systems, Applications, & Products) is a recognized leader in the development of HRM software. SAP is headquartered in:
Germany
The most efficient way to implement an effective business intelligence (BI) system is to:
Get buy-in from the users (typically first line employees, supervisors, and junior management).
When did human resources management (HRM) originate?
HR management has existed at least as long as recorded history.
Which manager has the role of managing employee grievances, absences, sick days, and paid-time-off days?
HR manager
In the early 20th century, Henry __ developed a horizontal bar chart that could be used to visualize a project schedule. Today, his chart is the most widely used tool in project management.
Henry Gantt
Sara, an executive with McMurtry Management, has decided that her organization needs to update its business management system. What three questions should she consider prior to choosing a system?
How will the new system interact with existing systems? Is the change worth the expense and impact on employee morale? Where will the new system be housed?
Recruiting and Hiring Software
Human resources managers look ahead to determine the future workforce needs of the corporation.
two reasons why senior management should seek buy-in from stakeholders when implementing a new business intelligence (BI) system.
If users find the BI software too cumbersome to use it can lead senior management into making sub-optimal decisions. If users do not understand the process the BI software will unnecessarily waste an organization's resources.
Calculating re-ordering points and order quantity levels are key advantages of modern ___ .
Inventory Management Systems
Constructing an office building
Is a project requiring the use of project management software
three objectives that might typically be accomplished during the closure phase (the last stage) of the project management process.
Managers document the lessons they learned during the project's execution. All associated contracts are ended. Stakeholders discuss how closely the project met expectations.
Select the objective that is typically accomplished during the execution phase (the third stage) of the project management process.
Managers monitor the progress of the project and resources.
Advances in technology greatly impact the capabilities of business management systems. The doubling of the number of transistors on each chip that occurs roughly every 18 months reflects the speed of this technology advance. This phenomenon is called....
Moore's Law
When implementing a new business management system, which option provides managers with the greatest degree of control?
On-Premises Option
Match the data analytics software platform with its parent company.
Power Bi... Microsoft Looker... Google Tableau... Salesforce
In the first step in business process management, analysts often "storyboard" the processes in an attempt to view the entire system prior to investigating each component. This is called:
Process Design
The 2nd step of BPM involves the use of flow-charts and other tools to examine decision points and inputs. This step is called:
Process Modeling
In the fourth step in business process management, managers track the individual components of the process as well as the process as a whole so engine performance can be measured. This is the __ step.
Process Monitoring
By identifying potential slowdowns or savings opportunities, the last step of business process management, the ___ step allows managers to create a continually improving process.
Process Optimization
Jira and GanttPro are examples of what kind of software?
Project management (PM) system software
Database management system (DBMS)
Provides a means of storing and finding information
Predictive information system
Provides a means of storing and finding information
two technologies that advanced the efficiency of inventory management systems.
Radio Frequency Identification (RFID) Universal Product Codes (UPC)
Because the number of variables involved in calculating future workforce needs makes this determination highly complex, HR managers often rely on ___
Recruiting and Hiring Software
Renting office space in the building
Requires management, but is not a project that would use project management software
Select three popular inventory management systems.
SAP Material Management (SAP MM) Oracle NetSuite QuickBooks Enterprise
By providing a view of the entire system, these systems allow logisticians to identify cost centers and then seek alternatives or otherwise minimize these costs.
SCM systems
Select three methods businesses use to house a business management system.
SaaS solution Customized, cloud-based solution (PaaS or IaaS) On-premises custom solution Reason: A major advantage in using SaaS systems is that they are updated by a third-party that has a major financial incentive in ensuring that the software is in compliance with the latest regulations. With platform-as-a-service (PaaS), the customer can run their own custom programs while the hardware and software infrastructure is maintained by the cloud hosting firm. An on-premises solution provides the organization with complete control of the management system.
Human resources managers focus on what 3 things?
Scanning the environment to determine future HR needs. Recruiting, hiring, training, retaining, compensating, appraising, promoting, reassigning, and firing employees. Managing employee grievances, absences, sick days, and paid-time-off days
data analytics software platform with its parent company.
Search capabilities Scroll-over features Dashboard presentation
2 reasons for the increased efficiency of modern inventory management systems.
Select 2 reasons for the increased efficiency of modern inventory management systems.
Extensive governmental oversight regarding the hiring of employees makes using an updated recruiting and hiring management essential. Human resources managers often need sophisticated software to assist them in making accurate estimates of recruiting, hiring, and training requirements.
Select two reasons why a human resource manager might choose to use recruiting and hiring management software.
When implementing a new business management system, which option provides managers with lowest initial start-up expenses.
Software-as-a-Service (SaaS) Option
three objectives that might typically be accomplished during the initiation phase (the first stage) of the project management process.
Stakeholders in the project are identified. A projected timeline for deliverables is developed. A statement of work or other working agreement is created.
Emerson has decided to implement a new business management system. What are three advantages of choosing a cloud-based custom option such as a platform as a service (PaaS) or an infrastructure as a service (IaaS) system, over an on-premises option?
Storage size can be quickly scaled to meet changing needs More secure from hackers Reduces the need for a large IT staff
What is conducted in the process execution step of business process management?
The business process execution language engine is run.
Big data analytics
The technology and processes used to gain intelligent, usable information from databases.
Visualization tools
These display information in a manner that make it easier for managers to assimilate or to see patterns.
Data mining
This accesses external databases as well as data that the firm has collected itself (internal data).
Predictive analytics
This uses algorithms to determine the most likely outcomes given a set of inputs.
Business intelligence (BI)
This uses data mining techniques combines and then adds data visualization tools so that managers can make faster, more informed, decisions.
Database Management System (DBMS)
accepts input provides input verification,
Many managers, particularly in smaller firms, use companies such as Zenefits and BenefitFocus to manage their employees' ___.
benefits systems
Because many managers must base decisions on nuanced information, modern ___ software provides not only the probable outcome, but also the degree of likelihood of the outcome.
business intelligence
The software and processes that allow organizations to capitalize on the power of big data and predictive analytics is referred to as
business intelligence
By allowing managers to automate business processes through modeling, analyzing, and improving efficiencies, business management (BPM) systems streamline organizations' activities.
business process management
To reduce security risks and to facilitate collaboration among the various stakeholders in the project, most project management (PM) systems are located on the
cloud, internet, or web
Skyler, an executive, wants to implement a business management system that can be quickly scaled as he anticipates rapidly changing database storage needs. He likes his uniquely developed current system but wants increased security from hackers while decreasing his need for a large IT department. Skyler should choose a ___
custom Cloud-based solution (PaaS or IaaS) reason: Cloud storage sites are typically hardened and deploy substantial security systems that can significantly reduce the risk of hackers. Additionally, server size can easily be scaled as business management software requirements increase.
Because sales are such a fundamental element of most businesses, all enterprise resource planning (ERP) systems include an integrated .... relationship management system.
customer relationship management system.
Salesforce remains one of the largest suppliers of ___ software solutions.
customer relationship mgt
Nearly all BI software platforms have a(n) ___, that displays an overview of the data that is presented.
dashboard presentation
The 3 main components of a business management system include a decision-making information system, a predictive information system, and a .....
database management system
Integrating database management systems (DBMS) with predictive analytics, to give managers a recommended course of action is the focus of ___
decision making management information systems
Kronos Workforce Ready, BambooHR, PerformancePro, and others, provide packages designed to meet the employee ___ needs of smaller firms.
evaluation
The 3rd stage of the project management (PM) process, in which managers constantly monitor the progress of the project and the project's resources. is the ___ phase.
execution
During the third stage of the project management (PM) process, the manager constantly monitors the progress of the project and the project's resources. this is called..
execution phase
Because some tasks can be done concurrently while other tasks are dependent upon the completion of preceding tasks, Gantt charts are constructed using a __.
horizontal bar chart
Decision ..... management information systems provide managers with tools to assist them in using this data to make better choices.
making
In the fourth step of business process management, managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured. This is called the process __ step.
monitoring
The fifth and final step in business process management has managers adapting the process to enhance process performance. This is called the process
optimization
In the first step in business process management, analysts often "storyboard" the processes in an attempt to view the entire system prior to investigating each component.
process design
The third step in business process management provides managers with real-time (executable) decision making as well as the ability to play the "what-if" game by changing input variables (abstract) decision making. This is called the process __ step.
process execution step
Software can prove an indispensable aid in the successful execution of a project that has a specific starting point and ending point, and a set of deliverables, is called
project management software
The use of machinery to assist in employee management began during the late 19th century when time clocks with punch __ were developed to track employee work hours.
punch cards
Human resources managers need sophisticated software to assist them in making accurate estimates of __, hiring, and training requirements.
recruiting
LeAnn is implementing a new business management system for her firm. She wants to minimize start-up costs and her business's management system needs are similar to many other organizations. LeAnn wisely chooses a Software-as-a- ....
service
Systems that allow methods of exchanging money for goods and services to operate more efficiently are called ___.
transaction processing systems
As technology improves, the capabilities of, and the demands on, business management systems increase. Select three examples of the impact of advancements in business management systems on the expectations of users.
A customer checks the status of his pizza's creation and delivery from his phone A lead contractor views the latest changes to a building blueprint online. A sales representative observes customer purchases of 15 client stores in real time.
Business management systems need three major components in order to provide the services expected by today's managers. These include:
A database management system (DBMS) A decision-making information system A predictive information system
What business management system seeks to streamline an organization's activities to prevent backlogs and inefficiencies?
Business Process Management (BPM)
BI has no value if it cannot be interpreted and presented effectively to decision makers. Because of this, one of the most important features of any BI system are its data __ tools.
Visualization
Decision-making information system
Works with a limited number of inputs and unknowns to provide managers with a statistical analysis of likely outcomes
Today's employees expect to be able to go online and see a record of their compensation and make adjustments such as their tax withholding. Twenty years ago they would have planned to meet with their human resources department representative to make such changes. This is one example of how expectations change as advancements in ..... occur
business management systems
Along with their pay, HR managers often need to track employee hiring dates, marital status, number of dependents, cafeteria choices, and usage, in order to accurately manage their employees' ___ . For this reason, nearly all firms use a management system to ensure this is done correctly. Multiple choice question.
employee benefits package
Employee compensation software at major corporations is often included as part of its enterprise resource ........ (ERP) software suite.
enterprise resource planning
Many states require significant documentation of substandard performance prior to any employee demotion or dismissal, while an equitable means of ranking performance can serve as a strong motivator. For this reason, many managers use employee software to efficiently meet these needs.
evaluation
The 2nd stage of the project management (PM) process, which involves meetings with project stakeholders is the ___ phase.
planning
