Dutch Bros Flow

Which of the following is a reason to hook a customer up with a free drink?

All reasons above

What is the correct recipe for a Medium Blended Chai?

9 oz. of Chai Concentrate, 3 oz. of Ice Cream Mix

How much froth comes standard for a Dry Cappuccino?

All froth

What dairy free milk options do we offer?

Almond, Coconut, Soy

What does the customer receive with a full stamp card?

Any drink, any size, with any customization they desire

What is the correct recipe for a Medium Hot Skinny Caramelizer?

1 flat scoop of Caramel Sauce, Double Shot of Espresso, 1/2 Nonfat Milk and 1/2 Chocolate Milk

If a customer requests cream in their coffee what is the standard amount for regular cream?

2 oz.

If your shots are running too long you should adjust your coffee grind to be more _____.

Coarse

How many shots of espresso does a Medium Kicker Carburetor receive?

Double shot of espresso

What is the correct recipe for a Small Hot Sugar Free Nonfat Caramelizer?

1 flat scoop SF Chocolate Sauce + 1 flat scoop SF Caramel Sauce, Double Shot of Espresso, Nonfat Milk

What is the correct recipe for a 32 oz. Cold Pour Caramelizer?

1 flat scoop of Caramel Sauce, Six Shots of Espresso, Fill with Chocolate Milk

What is the correct recipe for a Medium Hot Annihilator?

1 flat scoop of Chocolate Mac. Syrup, Double Shot of Espresso, Kick Me Mix

What is the correct recipe for a Small Hot Sugar Free 911?

1 flat scoop of SF Irish Cream Syrup, Six Shots of Espresso, Kick Me Mix

What is the correct recipe for a 32 oz. Cold Pour Double Torture?

1 flat scoop of Vanilla Syrup, Eight Shots of Espresso, Fill with Chocolate Milk

What is the correct recipe for a Iced White Mocha Cold Brew?

1 flat scoop of White Chocolate Sauce, 1 can of Cold Brew, 2 oz. Chocolate Milk

What is the correct recipe for a Large Hot Skinny White Mocha?

1 flat scoop of White Chocolate Sauce, Quad Shot of Espresso, ½ Nonfat Milk & ½ Chocolate Milk

What is the correct recipe for a Large Cookie Freeze?

1 flat scoop of equal parts Chocolate Mac. Syrup and White Chocolate Sauce, Fill with Dutch Freeze

What is the correct recipe for a Small Iced Double Rainbro Green Tea?

1 flat scoop of equal parts Strawberry Syrup, Peach Syrup, Coconut Syrup, Green Tea to the 8 oz. mix line

How many scoops of flavor does a sugar free hot 911 receive?

1 scoop

How much froth comes standard for a Wet Cappuccino?

1/2 froth

What is the appropriate amount of froth for a hot Latte, Mocha or Breve?

1/4 inch of tight froth

What is the correct mix line for a Large Carburetor?

10 oz. mix line

What is the target shot window for Private Reserve and Decaf Coffee?

15-26 sec

What is the proper temperature for hot drinks to be steamed to?

150-155

What is the correct recipe for a Large Dairy Free Strawberry Smoothie?

16 oz. Strawberry Smoothie Mix, 32 oz. cup of ice, blend

Dutch Bros. Coffee began in what year?

1992

How many scoops of flavor does a Medium Blended Rebel made with Rebel Mix receive?

2 flat scoops

How many scoops of flavor does a regular hot 911 receive?

2 flat scoops

What is the correct recipe for a Medium Iced Extra Sweet Cocomo?

2 flat scoops of Coconut Syrup, Double Shot of Espresso, Chocolate Milk to the 12 oz. mix line.

What is the correct recipe for an Iced Kicker Cold Brew?

2 flat scoops of Irish Cream Syrup, 1 can of Cold Brew, 2 oz. of Kick Me Mix

What is the correct recipe for a Large Iced Kicker?

2 flat scoops of Irish Cream Syrup, Quad Shot of Espresso, Kick Me Mix to the 16 oz. mix line

What is the correct recipe for an Iced 911 Cold Brew?

2 flat scoops of Irish Cream, Double Shot of Espresso, 1 can of Cold Brew, 2 oz. of Kick Me Mix

What is the correct recipe for a Large Hot Sugar Free Mocha?

2 flat scoops of SF Chocolate Sauce, Quad Shot of Espresso, Kick Me Mix

What is the correct recipe for a Small Ninja Frost?

2 flat scoops of equal parts Creme De Menthe Syrup and White Chocolate Sauce, Ice Cream Mix to the 8 oz. mix line

How many scoops of flavor does a Large Blended Rebel made with Rebel Mix receive?

3 flat scoops

How many scoops of flavor does a Medium Blended Sugar Free Rebel receive?

3 flat scoops

What is the correct recipe for a Medium Decaf Mocha Carburetor?

3 flat scoops of Chocolate Sauce, Double shot of Decaf espresso, Chocolate Milk to the 8 oz. mix line

What is the correct recipe for a Medium Blended Dutch Mojito Green Tea?

3 flat scoops of equal parts Creme De Menthe Syrup, Lime Syrup and Coconut Syrup, Pre Brewed Green Tea to the 12 oz. mix line

What is the correct recipe for a Large Iced Electric Berry Paris Tea?

3 flat scoops of equal parts Lime Syrup and Blue Raspberry Syrup, Paris Tea to the 16 oz. mix line

What is the correct recipe for a Medium Iced Bubblegum Soda?

3 flat scoops of equal parts Strawberry Syrup, Vanilla Syrup and Banana Syrup, Soda water to the 12 oz. mix line

What is the correct recipe for a Large Iced Sugar Free Strawberry Soda?

4 flat scoops of SF Strawberry Syrup, Soda water to the 16 oz. mix line

What is the correct recipe for a Large Sugar Free White Mocha Carburetor?

4 flat scoops of SF White Chocolate Sauce, Quad Shot of Espresso, Kick Me Mix to the 10 oz. mix line

What is the correct mix line for a Small Carburetor?

6 oz. mix line

What is the target shot window for White Coffee?

7-12 sec

What is the correct mix line for a Medium Carburetor?

8 oz. mix line

What type of milk is used in a Breve?

Kick Me Mix

What size cup is an Iced Cold Brew served in?

Medium-24 oz.

If a customer would like extra flavor added to their drink, what is the additional charge?

None

What type of milk is used in a Skinny Vanilla Latte?

Nonfat Milk

How many shots of espresso come standard in a Large Hot Mocha?

Quad

How many shots of espresso come in a Medium Hot Double Torture?

Quad shot

How many shots of espresso does a Large Caramelizer Carburetor receive?

Quad shot of espresso

If your coffee grind is too coarse your shot will run _____.

short

What is the correct recipe for a Large Iced Nonfat Caramelizer?

½ scoop of Chocolate Sauce + ½ scoop of Caramel Sauce, Quad Shot of Espresso, Nonfat Milk to the 16 oz. mix line

What discount does a customer receive when they use a Dutch Bros. mug?

$0.25

If a customer adds additional shots of espresso or Rebel Mix to their drink what is the additional charge?

$0.50 per shot

If a customer requests an extra tea bag in their hot tea, how much do you charge?

$0.50 per tea bag

What is the correct price for a small hot Americano?

$1.75

What is the correct price for a Kid's Frost?

$2.50

What is the correct price for a Medium Hot White Coffee Cocomo?

$4.00

What is the correct price for a Small Hot Chai Latte with a single shot of espresso?

$4.00

What is the correct price for a Large Iced Cookie Breve?

$5.00

What is the correct price for a can of Cold Brew?

$5.75

What is the correct price for a Large Hot Double Torture?

$6.00

What is the correct price for a Medium Caramelizer Freeze Mafia Style?

$6.00

What is the correct price for an Iced 911 Cold Brew?

$6.75

What is the correct price for a Large German Chocolate Frost?

$7.00

If flavor is requested in a Not-So-Hot how much do you add?

1 flat scoop

How many scoops of flavor does a Small Blended Rebel made with Rebel Mix receive?

1 flat scoop

What is the correct way to make a light iced beverage?

Cut the ice amount in half and increase the mix line by half

Who are the cofounders of Dutch Bros. Coffee?

Dane and Travis Boersma

What is the recipe for a Skinny Mocha?

Espresso, ½ Nonfat Milk + ½ Chocolate Milk

What is the proper order to build a drink?

Flavor, Shots, Milk

Dutch Bros. Coffee began in what town?

Grants Pass, OR

White Coffee's caffeine content is _____ then fully roasted beans.

Higher

What are our three core values?

Speed, Quality, Service

What is the correct recipe for a Cocomo Freeze?

Splash of Chocolate Milk, 1 flat scoop of Coconut Syrup, Fill with Dutch Freeze

True or False the three company wide give back days are Drink One for Dane, Buck-4-Kids Day and Dutch Luv Day?

True

True or False, Dutch Bros. Coffee has over 250 locations across seven states?

True

True or False, a level tamp will allow the water to travel evenly through the espresso extracting a consistent shot?

True

True or False, each one of the core values are equally important; we can never sacrifice one for the other?

True

True or False, if a customer brings in any DB mug (no matter how old and crusty) and it is defective, exchange it for a new mug and set the old one aside to be sent back to HQ?

True

True or False, if a customer requests a Blended Tea or Blended Dutch Soda add $0.75 to the iced price?

True

True or False, if you are mixing multiple flavors together you should split all flavors evenly?

True

True or False, our Private Reserve 3-Bean Blend is comprised of beans from Brazil, Colombia and El Salvador?

True

True or False, the customer is deserving of the most courteous and attentive treatment we can provide?

True

True or False, when a customer orders an Americano you should always ask if they would like ice?

True