EAQ fundamentals questions
In regards to communication techniques using Mnemonics, describe the LEARN communication technique
L-Listen with empathy and understanding to the patient's perception of the problem E-Explain your perceptions of the problem A-Acknowledge and discuss cultural differences and similarities between you and your patient R-Recommend treatment N-Negotiate agreement
______________ is the ability of an organization and its staff to communicate effectively and convey information in a manner that is easily understood by diverse audiences
Linguistic competence
______________ is when groups are left out
Marginalization
What are the 5 questions in most explanatory models?
-Etiology -time and mode of onset symptoms -Pathophysiology -Course of illness -Treatment for an illness
What models could you use to do a cultural assessment on a patient?
-Leininger's Sunrise model -Gigar & Davidhizar's transcultural assessment model -The purnell model for cultural competence
In regards to communication techniques using Mnemonics, describe the C-LARA communication technique
C- calm yourself down; Take a deep breath, check your pulse. L-listen to your patient's perspective A-affirm; express connection with something that is shared. R-respond to what is said, answer the question A-add; share info for the patient and family to consider
The ___________ are key quality indicators that health care institutions improve performance, increase accountability, and reduce costs.
Core measures
_____________ is defined by the National Institutes of Health as the enabling of health care providers to deliver services that are respectful of and responsive to the health belief's, practices, and cultural and linguistic needs of diverse patients.
Cultural competency
In regards to communication techniques using Mnemonics, describe the ETHNIC communication technique
E- Explanation; Patient explains his or her perception of the problem T-Treatment;Which treatments have the patient tried H-Healers; has the patient sought advice form alternative health practitioners N-Negotiate; find a mutually acceptable option I-Intervention; agree on an appropriate intervention C-Collaboration; Include patient, family, other care professionals
What does developing cultural competency do?
It allows systems, agencies, and groups of professionals to function effectively to understand the needs of groups accessing health information and health care and thus help eliminate health care disparities and ultimately health disparities.
___________ refers to the notion that intersecting categories such as race, ethnicity, gender, socioeconomic status, sexual orientation, and other axes of identity contribute to systemic injustice and social inequality
Intersectionality
In regards to communication techniques using Mnemonics, describe the RESPECT communication technique
R-Rapport E-Empathy S-Support P-Partnership E-Explanations C-Cultural competencies T-Trust
What do the nurse practice acts do?
Nurse Practice Acts describe and define the legal boundaries of nursing practice within each state.
What is a Rapid improvement event (RIE)?
Rapid-cycle improvement, or a rapid-improvement event (RIE), is a quality improvement model that is very intense and usually lasts for a week. It is a group activity in which a group gets together to evaluate a problem with the purpose of making radical changes to the current process. It is appropriate to use when a serious problem exists that greatly affects client safety and needs to be solved quickly. In this event, changes are made within a very short time. The effects of the changes are measured quickly and results are evaluated.
Why should mother's avoid giving their infants cow's milk?
Regular cow's milk is avoided in infants during the first year of life because it is too concentrated for an infant's kidneys to manage. It also increases the risk of milk product allergies and is also a poor source of iron and vitamins C and E.
____________ is when groups have unequal access to resources, services, and positions.
Social inequality
____________ is one's place in society based on membership in a social group (e.g. gender, race, class sexual orientation)
Social location
What is the goal of a cultural assessment?
The goal is to obtain accurate information from a patient that allows you to formulate a mutually acceptable and culturally relevant plan of care for each health problem of a patient.
An individual's or group's ___________ determines how they perceive others, how they interact and relate to reality, and how they process information.
World view
