Employee Engagement and Retention

What does an employee engagement survey measure?

Employees' commitment, motivation, sense of purpose and passion for their work and organization.

What is the relationship between employee engagement and employee well being?

Engagement is directly related to well-being.

An organization has experienced significant turnover among its creative writers. During exit interviews, the writers have expressed dissatisfaction with rigid starting times, a lack of recognition for their work, and poor communication between managers and employees. What measure could the organization take immediately to address some of the concerns?

Flextime

Which measure is an indicator of employee engagement?

High number of applicants being referred by current employees.

What is the desired primary outcome of an employee engagement survey?

List of employee engagement drivers.

What does MBO short for?

Management by objectives.

What are the components of employee engagement?

Personality characteristics, work environment, behaviors.

A appropriate retention practice for an internal transfer is to?

Provide a candid portrayal about the position and the opportunities, both short and long term, prior to the transfer's accepting the new position.

When should an organization begin engaging employees?

Recruitment.

IN addition to career development, compensation and benefits and wok environment, what area does SHRM recommend exploring in employee engagement surveys?

Relationship with management

What is good advice for HR professionals implementing an employee engagement survey?

Report results.

The % of people who were on staff and remained there from the start to the end of a time period BEST describes?

Retention.

An organization recently changed its employee benefits package and has decided to measure employee satisfaction. What action should the employer take before administering an employee survey?

Share survey goals with employees.

What is measured by a performance appraisal?

The degree to which an employee accomplishes work requirements.

What term is used to describe an undesirable form of engagement where employees appear engaged but do not actually feel or think in an engaged way?

Transactional engagement

During global recruiting, which factor is likely to appeal to the greatest number of candidates?

Trust in leadership.

What approach to employee engagement is evident in emergency child-care programs, job sharing, and limits on overtime?

Work/life programs

What is the most important consideration when developing an engagement strategy?

Alignment with business results.

Where can an HR professional have the most impact in shaping and driving an individual's engagement?

At critical touch points in the employee life cycle.

What are the 2 keys elements of performance standards?

Behavior and results.