Employment Staffing Final

The ratio of the hiring rate of a minority group to the hiring rate of a majority group is given below. Which of these ratios provide evidence for discrimination? a.) 0.7 b.) 1.6 c.) 1.5 d.) 2.0

a.) 0.7

If a company employs two office assistants for every nine architects (a staffing ratio of 2:9) and it plans to expand and hire nine new architects, how many new office assistants will it need to hire? a.) 2 b.) 4 c.) 6 d.) 8

a.) 2

A new college graduate looking for his or her first job is a(n) ____. a.) active job seeker b.) passive job seeker c.) semi-passive job seeker d.) non-active job seeker

a.) active job seeker

Employment at will is an employment relationship which ____ a.) allows either the employee or employer to terminate the employment at any time b.) offers blanket protection to employers for all employee discharge c.) allows an employer to terminate employment for a just cause d.) offers employees a contract for a definite term of employment

a.) allows either the employee or employer to terminate the employment at any time

A formal document detailing the process to be followed when a firm recruits for an open position is a _____. a.) recruiting guide b.) staffing plan c.) external recruiting analysis d.) realistic job preview

a.) recruiting guide

Backing out of an employment contract after the job offer is accepted is called _____. a.) rejection b.) prima facie evidence c.) reneging d.) renegotiation

a.) rejection

How dependably or consistently a measure assesses a particular characteristic is the measure's _____. a.) reliability b.) validity c.) standardized score d.) percetile

a.) reliability

Which term refers to the proportion of applicants moving from one stage of the hiring process to the next? a.) staffing yields b.) hiring yields c.) attrtion d.) retention

a.) staffing yields

Which of the following is an internal recruiting source? a.) succession management b.) career fairs c.) search firms d.) college recruiting

a.) succession management

______ refers to how well a measure assesses a given construct and the degree to which you can make specific conclusions or predictions based on observed scores. a.) validity b.) correlation c.) reliability d.) standardization

a.) validity

Strategically evaluating the company's current lines of business, new businesses it will be getting into, businesses it will be leaving, and the gaps between the current skills in the organization and the skills it will need to execute its business strategy is___ a.) workforce planning b.) sourcing c.) recruiting d.) succession planning

a.) workforce planning

A nonsolicitaion agreement is a type of _____. a.)restrictive covenant b.)compensation package c.)severance package d.) benefits package

a.)restrictive covenant

Firms operating globally often need to give some latitude to their local managers to tailor their strategies and practices to meet the needs of their locations. This highlights the _____ aspect of global sourcing. a.) integration b.) differentiation c.) standardization d.) specialization

b.) differentiation

____ are more broadly defined components of a successful worker's repertoire of behavior needed to do the hob well. a.) knowledge b.) competencies c.) skills d.) abilities

b.) competencies

Interacting with recruiters and future coworkers during the hiring process is the _____ phase of the socialization process. a.) anticipatory b.) encounter c.) settling in d.) on boarding

b.) encounter

Predictive data is information used to ____. a.) measure important outcomes of the staffing process. b.) categorize people into appropriate labels c.) make projections about desired outcomes d.) assess central tendency

c.) make projections about desired outcomes

Having recruiters evaluate candidates for their fit with several different positions is an example of ____. a.) interpersonal skills b.) applicant attraction c.) multiple assessments d.) workforce development

c.) multiple assessments

A ____ indicates how many standard deviations above or below the mean a given score lies. a.) norm-referenced measure b.) raw score c.) criterion-referenced measure d.) standard score

d.) standard score

Deployment involves___ a.) assigning talent to appropriate jobs and roles in the organization b.) negotiating an employment contract c.) getting new hires up to speed and productive on their job d.)getting job requisition approved

a.) assigning talent to appropriate jobs and roles in the organization

In staffing, O*Net is used for ____. a.) background job analysis information b.) legal research c.) job rewards analysis d.) identifying a firm's best business strategy

a.) background job analysis information

_____ is a continuous process of self-assessment and goal setting. a.) career development b.) replacement planning c.) sabbatical d.) business planning

a.) career development

Axis Auto tries to keep its operational spending as low as possible so that it can pass its saving on to customers in the form of lower prices. This is known as a ____ strategy. a.) cost-leadership b.) differentiation c.) specialization d.) growth

a.) cost-leadership

Failure to measure important aspects of the attribute to be measured results in ______ error. a.) deficiency b.) random c.) contamination d.) standard

a.) deficiency

A manager only hires Hispanic women as secretaries. This is an example of ____ a.) disparate treatment b.) disparate impact c.) negligent hiring d.) sexual harassment

a.) disparate treatment

Which type of fairness is perceived to be low by most job applicants who are not selected for a particular job? a.) distributive fairness b.) procedural fairness c.) interactional fairness d.) recruiter fairness

a.) distributive fairness

The balance between the intrinsic and extrinsic rewards an employee receives by working for a particular employer in return for their job performance is the ____. a.) employee value proposition b.) job's salary c.) job's total compensation package d.) work-life balance

a.) employee value proposition

Attitudes toward and perceptions of the organization as an employer are called what? a.) employer image b.) recruiting c.) retention d.) staffing

a.) employer image

Which of the following is true of an employment contract? a.) every employee has an employment contract b.) to be enforceable, he contract has to be in writing c.) verbal contracts generally supersede written contracts d.) at-will employees have a definite time period of service mentioned

a.) every employee has an employment contract

Organic growth takes place when an organization ___ a.) expands from within by opening new factories or stores b.) acquires those companies with which it used to compete c.) focuses on just one specific line of production d.) merging with another organization

a.) expands from within by opening new factories or stores

When a firm has a superior level of human capital among its research team that allow it to design a new product two days faster than its competitors it has created a ____ a.) human capital advantage b.) talent maximization strategy c.) human resource strategy d.) human process advantage

a.) human capital advantage

Which of the following is the first step in the typical workforce planning process? a.) identifying the firm's business strategy b.) articulating the firm's strategic staffing decisions c.) developing and implementing action plans d.) conducting a workforce analysis

a.) identifying the firm's business strategy

Which of the following is true of a maximum job offer? a.) it can be a low, competitive, or high offer it allows further negotiation by either party c.) it takes longer to fill such a position than other job offers d.) it tends to deter top finalists from accepting the job offer

a.) it can be a low, competitive, or high offer it allows further negotiation by either party

In geographic targeting, the labor market used to source lower-level positions in a firm is most likely to be ____. a.) local b.) regional c.) national d.) international

a.) local

Which of the following is a type of cognitive ability test? a.) mathematical reasoning b.) sensory skills c.) psycho-motor skills d.) integrity tests

a.) mathematical reasoning

A company fails to do a background check that would have revealed that a person has hired someone that has the potential to harm others. The employee then physically harms a customer during a disagreement. The company could be found guilty of ____. a.) negligent hiring b.) negligent referral c.) fraudulent recruitment d.) violating the WARN Act

a.) negligent hiring

A company relies on innovation as a competitive advantage. It wants to maintain the secrecy of its research and development projects. Which of the following would it most likely use? a.) nondisclosure agreements b.) non-solicitation agreements c.) employment at will agreements d.) implicit contracts

a.) nondisclosure agreements

If a test score is at the 90th percentile, then which of the following is true? a.) only 10% of the test takers scored higher than this b.) this is in the bottom 10% of the distribution c.) About 90% of the test takers scored higher than this d.) this is the most commonly observed score in the test

a.) only 10% of the test takers scored higher than this

The fit between a person's abilities and the demands of the job is____. a.) person-job fit b.) person-group fit c.) person-organization fit d.) supplementary fit

a.) person-job fit

Hiring top talent away from another company is an example of using which recruiting source? a.) raiding competitors b.) employee referrals c.) internet data mining d.) networking

a.) raiding competitors

Presenting both positive and potentially negative aspects of a job to recruits is an example of ___. a.) realistic job preview b.) job description c.) job enhancement preview d.) person specification

a.) realistic job preview

Activities that convert the leads generated during sourcing into job applicants, generate interest in a company and its jobs, and persuade candidates to accept extended job offers is called: a.) recruiting b.) training c.) compensation d.) performance appraisal

a.) recruiting

Juan is highly qualified biomedical researcher. Having recently completed his education, he applies to work at a pharmaceutical company which is renowned for its fast-paced innovation and aggressive growth policy. Which of the following, if true, would provide for a poor person-organization fit in the case? a.) Juan is interested in applied research that is likely to produce tangible results b.) Juan has the tendency to be process-oriented and is risk averse c.) Juan is a team-player and works exceedingly well in lab groups d.) Juan is interested in making numerous breakthrough discoveries in the lab.

b.) Juan has the tendency to be process-oriented and is risk averse

Which of the following events suggests that a home improvement store such as Home Depot or Lowe's will need fewer workers in the next 1-3 years? a.) increased housing purchases b.) a decrease in consumer disposable income c.) an increase in consumer spending d.) falling interest rates

b.) a decrease in consumer disposable income

The correlation coefficient between a selection test and job performance is 0. This means the selection test ____. a.) perfectly predicts job performance b.) and job performance are unrelated c.) has adverse impact on job performance d.) is positively related to job performance

b.) and job performance are unrelated

Which assessment method would be the best choice to identify candidates who are more likely to pose a security risk in the company a.) work sample test b.) background check c.) job simulation d.) cognitive ability

b.) background check

Asking applicants what sports they like to play is an example of which external assessment method? a.) reference checks b.) biodata/biographical c.) job simulation d.) personality inventories

b.) biodata/biographical

Allowing a candidate's high sore on an interview to make up for a low score on a personality test is an example of the _____. a.) multiple hurdles approach b.) compensatory approach c.) contingent approach d.) normative approach

b.) compensatory approach

Which of the following is true about external hiring? a.) it sends employees the message that good performance can be rewarded with a promotion b.) it can enhance organizational diversity c.) jobs can be filled faster than through internal hiring d.) external hires reinforce the organization's culture more than do internal hires

b.) it can enhance organizational diversity

A systematic process of identifying and describing the important aspects of a job and the characteristic a worker needs to perform the job well is a ____. a.) legal audit b.) job analysis c.) bona fide occupational qualification

b.) job analysis

The job analysis method that uses expert brainstorming sessions to identify the characteristics of successful workers is the ____. a.) task inventory method b.) job elements method c.) critical incidents method d.) structured interview method

b.) job elements method

When Mary hires someone because hey share the same interests, which of the following has occurred? a.) stereotyping b.) like-me bias c.) prejudice d.) hiring manager bias

b.) like-me bias

When a finalist does not get a job offer, they are likely to perceive _____. a.) low procedural fairness b.) low distributive fairness c.) low interactional fairness d.) high interactional fairness

b.) low distributive fairness

When a competing hospital calls for an employee recommendation, a hospital manager fails to disclose negative information about a previous employee who was discharged for improper an reckless behavior toward a patient. This could be an example of ____. a.) negligent hiring b.) negligent referral c.) fraudulent recruitment d.) violating the WARN Act

b.) negligent referral

The primary goal of___ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if they are extended. a.) sourcing b.) recruiting c.) employer branding d.) selecting

b.) recruiting

Retainer firms are____. a) firms that require a large group of new recruits withing a short period of time b.) search firms who charge employees a fixed fee in advance of placement c.) sites that allow employers to post job vacancies d.) organizations that keep in-house sources

b.) search firms who charge employees a fixed fee in advance of placement

Interviewing job candidates to assess their fit with the job and organization is part of ___ a.) attracting b.) selecting c.) deploying d.) employee profiting

b.) selecting

An employee who is currently employed but occasionally visits online job bards, "just to see whats out there" in case her or she can identify a better job opportunity is calls a(n) _____. a.) active job seeker b.) semi-passive job seeker c.) latent job seeker d.) non-active job seeker

b.) semi-passive job seeker

Dana works as a financial consultant at a start-up company called MoneyCare. While some of her friends earn more than she does working for similar positions in other companies, Dan finds her work far more interesting and challenging than what her friends do. As MoneyCare is a small organization, Dana has a lot of responsibilities and believes that she is actuary learning far more on the job than sh though she would. Which of the following statements is true about Dana? a.) she thinks total rewards from her job are low b.) she finds the intrinsic rearwards from this job very satisfying c.) she thinks extrinsic rewards from this job are very high d.) the extrinsic rewards account for the bulk of the total rewards she gets from this job

b.) she finds the intrinsic rearwards from this job very satisfying

Staffing strategic means___ a.) filling job as quickly and cheaply as possible in order to add manpower to an organization b.) staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness c.) investing large amounts of money on staffing activities d.) recruiting from as many places as possible to generate the largest possible number of applicants

b.) staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness

Denise, the HR manager of a manufacturing company found that the company's socialization process was too overwhelming for new hires. It consisted of presentations, meetings, and seminars packed into the first week of joining the company. She decided to switch into a(n) _____ approach to socializing so that new employees did not suffer from information overload. a.) investiture b.) staggered c.) sequential d.) formal

b.) staggered

____ generated a list of 50-200 tasks grouped in categories reflecting major functions of the job as the functions relate to selection purposes. a.) personality assessment b.) task inventory c.) skills inventory d.) job analysis

b.) task inventory

Department store BigTen refused to hire Max because of his religion. The store is in violation of____ a.) WARN act b.) USERRA of 1994 c.) Title VII of the Civil Rights Act d.) the VEVRAA Act of 1974

c.) Title VII of the Civil Rights Act

Adam has joined an advertising firm as a junior executive. Due to his lack of experience, he has a lot to learn and has been assigned as a protege to Mark, a senior executive in the firm who will help train him and assess his performance. This process of internal assessment is called _____. a.) skills inventory b.) performance reviewing c.) a mentoring program d.) job knowledge assessing

c.) a mentoring program

The job analysis technique that identifies behaviors that lead to extremely effective or extremely ineffective job performance is ____. a.) task inventory method b.) job elements method c.) critical incidents method d.) structured interview method

c.) critical incidents method

Bella Vista Inc. needs to hire a new marketing manager after the former manager retired. The company recruited James Anderson, who was employed in Webster & Co., and offered him the job of manager. This is an example of ____ a.) internal talent focus b.) growth focus c.) external talent focus d.) competitive advantage

c.) external talent focus

When a company hired Abraham who turned out to be a poor performer, which assessment outcome occurred. a.) true positive b.) true negative c.) false positive d.) false negative

c.) false positive

If the correlation coefficient for the relationship between a job sample test and job performance is -0.7 and significant then the employer should ____. a.) not hire people who pass the test b.) hire people who score high on the job sample test c.) hire people who score low on the job sample test d.) rerun the analyses because a coefficient of -0.7 is impossible

c.) hire people who score low on the job sample test

Staffing influences organizational performance because ___ a.) it is an expensive part of HR b.) it is the only way people learn about the organization c.) its outcomes determine who will work for and represent the firm d.) it has no direct relation to profitability and profit growth

c.) its outcomes determine who will work for and represent the firm

What written document describes the tasks and duties of a job? a.) job requisition b.) staffing c.) job description d.) person specification

c.) job description

Which of the following forecasting methods relies on the experience and insights of people in the organization to predict a firm's future employment needs? a.) trend analysis b.) ROI analysis c.) judgmental forecasting d.) transition analysis

c.) judgmental forecasting

Which of the following are employees of a company who take on the operation of certain functions, or staff an entire office or factory on a contractual bass for a client or company? a.) full-time employees b.) part-time employees c.) leased workers d.) independent contractors

c.) leased workers

Jen is the HR manager for Bailey's, a large department store. A competitor, ShopWell, is scheduled to open nearby in a few months and Jen is afraid that some of her staff may quit and join ShopWell. To prevent this, Jen introduces a performance incentice program that will reward Bailey's highest-performing employees at the end of the year. This is an example of ___ a.) replacement charting b.) idiosyncratic staffing c.) proactive staffing d.) delegation

c.) proactive staffing

If a company wanted to quickly identify which employees speak Spanish, what would be the best way to do this? a.) query the company's replacement charting system b.) ask all the managers to ask their subordinated if any of them speak Spanish c.) query the company's skills inventory system d.) email all the employees and ask Spanish speakers to respond

c.) query the company's skills inventory system

An HR manager trying to recruit for a number of key positions in a firm asks the best talent to recommend the best people they've worked with in the past or people they feel would be good performers. This is an example of _____. a.) succession planning b.) internal job posting c.) referrals d.) external job posting

c.) referrals

The ongoing process of systematically identifying, assessing and developing organizational leadership to enhance performance is _____. a.) development training b.) replacement planning c.) succession management d.) business planning

c.) succession management

In the selection procedure of a firm, an applicant must obtain a minimum passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used? a.) multiple hurdles b.) contingent c.) supplemental d.) bona fide

c.) supplemental

Which of the following are detailed records or databases that summarizes each employee's skills, competencies, education, training, languages spoken, and chances of being promoted? a.) performance reviews b.) transition databases c.) talent inventories d.) replacement charts

c.) talent inventories

When a company rejected Sara, who would have been a poor performer on the job, which assessment outcome occurred? a.) true positive b.) true negative c.) false positive d.) false negative

c.) true negative

Which of the following is compromised when retaining workers a.) creating more loyal and committed workforce b.) creating workforce that has a better understanding of the company's processes c.) decreasing staffing costs d.) a regular infusion of new ideas and perspectives

d.) a regular infusion of new ideas and perspectives

Putting together an attractive job offer and negotiating with the candidate the company wants to hire is part of___ a.) onboarding b.) attracting c.) recruiting d.) acquiring

d.) acquiring

When should medical tests be administered? a.) before interviewing the applicant b.) after the candidate has accepted a job offer c.) any time the employer feels that is appropriate d.) after a job offer has been extended

d.) after a job offer has been extended

Recruiters are trained on which of the following? a.) recruiter knowledge b.) interpersonal skills c.) presentation kills d.) all of the above

d.) all of the above

Which of the following is a criteria for resources to provide a sustained competitive advantage? a.) valuable b.) inimitable c.) rare d.) all of the above

d.) all of the above

An HR manager asked every candidate during an interview to describe a situation in the past in which they had to display their leadership abilities and describe the result. This is an example of which external assessment method? a.) situational interview b.) cognitive ability test c.) unstructured interview d.) behavioral interview

d.) behavioral interview

Which of the following was declared illegal by the Taft-Hartley Labor Act? a.) open shop b.) union shop c.) agency shop d.) closed shop

d.) closed shop

A nine box matrix requires assessing employees on______. a.) past job performance and current job performance b.) past job performance and future potential c.) tenure and current job performance d.) current job performance and future potential

d.) current job performance and future potential

A minimum assessment score that must be met or exceeded to advance to the next assessment phase or too be eligible to receive a job offer is ______. a.) criterion score b.) contingent score c.) band score d.) cut score

d.) cut score

A company that lets each of its business units staff in whatever way they chose and house their own staffing function, is an example of____ a.) delegation b.) strategic staffing c.) centralized staffing d.) decentralized staffing

d.) decentralized staffing

When a firm pursues a differentiation strategy, it is attempting to ___ a.) achieve the efficient production and delivery of products b.) be the lowest cost producer for a particular level of product quality c.) slow he growth of the firm d.) develop products that have unique characteristics

d.) develop products that have unique characteristics

Publicizing open jobs to current employees is known as _____. a.) employee development b.) succession planning c.) external job posting d.) internal job posting

d.) internal job posting

The focus of the career crossroads model is on_____. a.) physical work b.) technical work c.) professional work d.) managerial positions

d.) managerial positions

A summary of the characteristics (KSAOs) of someone able to perform the job well is a _____. a.) job requisition b.) job analysis c.) job description d.) person specification

d.) person specification

Which of the following visually shows each of the possible successors for a job and summarizes their strengths, present performance readiness, and development needs? a.) scatter diagrams b.) perceptual maps c.) talent inventories d.) replacement charts

d.) replacement charts

______ is used to reenerrgize employees and give them the opportunity to develop skills and pursue other interest via workshops, formal classes, or travel. a.) job rotation b.) skills assessment c.) peer reviews d.) sabbaticals

d.) sabbaticals

Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method? a.) personality assessment b.) behavioral interview c.) unstructured interview d.) situational interview

d.) situational interview

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet. When her friend Carrie hear about this, she stops shopping at that store. This is an example of ____. a.) incorrect signalling b.) cognitive dissonance c.) spillover effect d.) groupthink

d.) spillover effect

The management at Ajax Corporation believes that internal recruiting sources are the best, especially when it comes to filling vacant positions higher up in the hierarchy. Team leaders and managers at Ajax regularly update the internal records of all employees and their performances, promotability, career interests, etc. This allows the company to quickly and cheaply source qualifies internal candidates who can be contacted whenever a position needs to be filled. Most of Ajax's managers were promoted to their respective positions with the help of this internal database. Which of the following methods of internal sourcing does Ajax use? a.) succession management b.) employee referrals c.) internal job posting system d.) talent inventories

d.) talent inventories

____ is a quantitative technique that can be used to analyze a firms internal labor markets and forecast its internal labor supply. a.) top-down forecasting b.) judgmental forecasting c.) bottom-up forecasting d.) transition analysis

d.) transition analysis

An organization's competitive advantage is___ a.) not something that can be influenced by staffing b.) the number if employees it hires in a year c.) the annual employee turnover rate d.) what it can do differently from it's competitors

d.) what it can do differently from it's competitors