ENG#1 Email English formal and informal phrases
See you next week.
I look forward to meeting you next week.
I'll get back to you.
I will contact you again.
When we get ...
On receipt ...
The place where we want to go
Our destination
We'll give you 8 days to solve this problem.
The problem should be resolved within 8 days.
We don't want to do this ...
This is a course of action we are anxious to avoid.
This is because we think it's necessary.
This is due to the fact that we consider it essential.
It will do you good
This will be of great benefit to you
Brolly
Umbrella
You haven't ...
We note from our records that you have not ...
Your client didn't ... Please get him to do it.
Your client failed to ... Please ensure this is taken care of ...
Best wishes/Regards
Yours sincerely/Yours faithfully {2x ‹-› 2x}
information
facts
request
ask for
Help
assistance
due to
because of
Bloke
boyfriend
Having a conversation
conversing
More
further
Put on weight
gain weight
receive
get
provide
give
posses
have
assistance
help
Other half
husband/wife {1x ‹-› 2x}
Soon
in the near future
Tell
inform
Facts
information
Ask
inquire
Closing - Urgent
"As this matter is now urgent, we would appreciate a prompt reply." "We look forward to hearing from you at your earliest convenience." "Due to the urgency of the situation, I would appreciate receiving your advice as soon as possible."
Previous contact - reply
"As you requested, I am enclosing a brochure about our adventure holidays." "As you suggested, I am sending you my CV." "In answer to your enquiry, I am enclosing information which I hope will be useful to you." "As promised, I am sending you the..."
Giving information - explain
"I am writing to explain ..." "I would like to clarify certain points regarding clarifying ..." "I would like to take this opportunity to clarify ..."
Giving information - notify
"It has come to our notice that..." "I am writing to inform you that..." "Please be advised that..." "I am writing to advise you that..."
Previous contact - Thanks
"Thank you for your letter in which you enquired about..." "Thank you for your advice regarding..." "I am writing to thank you for your assistance..."
Previous contact - Refer
"With reference to your letter, I..." "In response to your letter, I can confirm..." "With regard to your memo, I..." "Following our phone conversation, I....." "I am writing with reference to your enquiry..." "Thank you for your letter of asking for..."
Giving information - Just a note to say... - We can confirm that... - Good news! - Unfortunately, ...
- I'm writing to let you know that... - We are able to confirm that... - I am delighted to tell you that... - We regret to inform you that...
In addition... (+ full sentence) In today's meeting, we will discuss last year's sales. In addition, we will put together the budget for next year.
Also... (+ full sentence) James will give us feedback tomorrow. Also, he will do some practice interviews.
Our technician repaired the fault on 12th of June. Now it's your turn to pay us.
Although the fault was repaired on 12th June, payment for this intervention has still not been received.
And
As well as
Find out
Ascertain
Order
Authorise
Agree with ...
Be bound by ...
However, ... (+ full sentence) It was a hard decision. However, we chose the other candidate in the end. The decision was difficult. However, we had to make it.
But... (+ full sentence) It was a hard decision, but we chose the other candidate in the end. The decision was difficult. But, we had to make it.
Begin
Commence
Worried about you
Concerned about you
Get in touch
Contact
I was wondering if you could (+ infinitive)... I was wondering if you could send me a copy of the minutes. I was wondering if you could tell me your decision by Friday?
Could you (+ infinitive)...? Could you send me a copy of the minutes? Could you tell me your decision by Friday?
Can you tell me a little more about ...
Could you give me some information about ...
Lack of
Deficiency
Tell
Disclose
If there is anything else, just let me know.
Do not hesitate to contact us again if you need any further information
We would like to remind you that (+ full sentence) We would like to remind you that you should check your email. We would like to remind you that the manager will be visiting next week. We would like to remind you that all applications must be received by Tuesday 22nd.
Don't forget (+ 'to' + infinitive)/(that + full sentence...)... Don't forget to check your email. Don't forget that the manager will be visiting next week. Don't forget that all applications must be received by Tuesday 22nd.
There's a problem on the computer system. It won't work between ...
Due to a problem on the computer system it is out of order between ...
The machine should work because it has been tested.
Due to the fact that it has been tested, the machine should work.
Follow
Duly observe
While I was away
During my absence
Carry out
Effect
Involve
Entail
Trusted
Entrusted
Go over
Exceed
If you don't
Failing/Failure to {1x ‹-› 2x}
To start with/For a start
Firstly {2x ‹-› 1x}
Supply
Furnish
Best wishes to ...
Give my regards to ...
Had to
Have been forced to
But .../Also .../So ...
However .../In addition .../Therefore ... {3x ‹-› 3x}
But/Thought
However/On the other hand {2x ‹-› 2x}
Please send me ...
I am interested in receiving/finding out ...
I'm writing about ...
I am writing in connection with ...
I'm writing RE your order number 8916. We get the order this morning via our website, but you haven't filled in the section about size. What do you need? These products are selling very well, and we're sorry to tell you that the medium size is temporarily out of stock. But, we're expecting more to arrive soon. Shall I email you when they're back in stock?
I am writing with reference to your order number 8916. We received the order this morning via our website, but you have not filled in the section about size. Please let us know your requirements. These products are selling very well, and we regret to advise you that the medium size is temporarily out of stock. However, we are expecting more to arrive in the near future. Would you like me to email you when they are back in stock?
Sorry I haven't written for ages.
I apologise for not getting in contact with you before now.
Bad news/Apologising
I apologise for... We regret to inform you that ...
I promise ...
I can assure you that ...
It is necessary for me to (+ infinitive) ... It is necessary for me to see all of the records. It is necessary for me to get more support.
I need to (+ infinitive)... I need to see all of the records. I need to get more support.
I can assure you that (+ full sentence)... I can assure you that this will not happen again. I can assure you that we will investigate this fully.
I promise (that) (+ full sentence)... I promise that this will not happen again. I promise that this will not investigate this fully.
Could you ...?
I was wondering if you could ...?
Promising action
I will contact you again.
I'll look into it.
I will investigate the matter.
I will not put up with this
I will not tolerate
I'll deal with this.
I will take the necessary action to solve this issue.
Can you ...? /Please ...
I would appreciate it if you could ...
Please ...
I would be grateful if you could ...
Requests
I'd be grateful if you could ... I would appreciate it if you could ... I would be grateful if you could attend to this matter as soon as possible. "I am writing to enquire about ...." "I would be interested to receive further details about ...." "Please could you give me the necessary details concerning ...?" "I would be grateful for your advice concerning..." "I would appreciate your advice on ..."
I will take the necessary action to solve this issue
I'll deal with this
Please accept our apologies for (+ noun)... (e.g. Please accept our apologies for the delay in receiving your order.)
I'm sorry about/for (+ noun)... (e.g. I'm sorry for not answering before.)
We regret to advise you (that) ...
I'm sorry to tell you that ... I'm sorry to tell you that your application was not successful.
If you like, I can ...
If you wish, I would be happy to ...
Here's the ... you wanted.
In reply to your email, here are the ...
Lost
Inadvertently mislaid
Fill me in
Inform/Tell
Write
Issue
I need to ...
It is necessary for me to ...
I might
It is possible that I will ...
It's raining cats and dogs
It is pouring rain
It won't be a problem anymore
It will cease to be a problem
I am writing in connection with... (+ noun - to say why you are writing) (I am writing with regard to...) (In reply to your email...) (e.g. I am writing in connection with our meeting next week.)
Just a quick note about... (+ noun - to say why you are writing) (Just a quick note to say many thanks for...) (e.g. Just a quick note about your visit next week.)
And one of the best things is/And best of all/The most important thing is
Lastly {3x ‹-› 1x}
Because of
due to (the fact that)/As a result of {1x ‹-› 2x}
Our bank has told us that you haven't made this month's payment.
Our bank has failed to acknowledge receipt of this month's payment.
People use a huge amount of
People consume a tremendous amount of
I would be grateful if you could (+ infinitive) ... I would be grateful if you could complete this form as soon as possible.
Please (+ infinitive) ...? Please finish the report as soon as possible.
I'm really sorry about ...
Please accept our apologies for ...
Attachments
Please find attached ...
I've attached ...
Please find attached ...
Here [in this letter] are
Please find enclosed
What do you need?
Please let us know your requirements.
Put in writing
Provide written confirmation
Careful/Cautious
Prudential {2x ‹-› 1x}
In accordance with ...
Pursuant to ...
With regard to... (+ noun): (With reference to...) With regard to your application: we have received it and will respond next week.
Re (+ noun) : Re: your application.
Bearing in mind
Reference being made to
Pull yourself together
Remain calm
Send them back to us as soon as possible.
Return them at your earliest convenience.
You should revise
Revision should be done
Another good thing is/What's more/Not only that
Secondly/Besides/Furthermore {3x ‹-› 3x}
I look forward to meeting you next week.
See you next week.
Jump at a chance
Seize an opportunity
Pay
Settle
Pay up
Settle this invoice
Many/Loads of/Lots of
Several/Numerous {3x ‹-› 2x}
Would you like me to (+ infinitive) ...? Would you like me to ask Fred about this? Would you like me to send you the report?
Shall I (+ infinitive) ...? Shall I ask Fred about this? Shall I send you the report?
Has to be
Shall be
She can
She has the ability
If ...
Should ...
If we don't receive payment, we'll call our lawyers.
Should we not receive payment, we will have no alternative but involving our lawyers.
If you've got any problems give me a call.
Should you encounter any problems, please feel free to/please do not hesitate to contact us. {1x ‹-› 2x}
If you've got any questions ...
Should you have any queries ...
If you need any help, give us a call.
Should you require any assistance, please feel free to contact us ...
We'll help you if you need it.
Should you require any assistance, we will be glad to provide it.
Written
Shown/Indicated {1x ‹-› 2x}
Therefore... (+ full sentence) It has been difficult year. Therefore we have to let some people go.
So... (+ full sentence) We're not interviewing until next week, so you can still apply.
I am afraid /Unfortunately I will not be able to attend the meeting. (=Thank you for the invitation, but I am afraid I will not be able to attend the meeting as I have a prior commitment.)
Sorry, I can't make it.
It will soon grow on you
Start to like something
Have to give
Submit
Enough
Sufficient
Thanks for your help
Thank you for your assistance
Thanks for your email where you ask for help on how to get an online discount. I need to know your a/c number before I'll deal with this. Please also let me know which browser you're using
Thank you for your email of 25 January where you requested assistance on how to receive an online discount. It is necessary for me to know your a/c number before I can take action to solve this issue. I would be grateful if you could also let me know which browser you are using.
Thanks for your email.
Thank you for your email.
Final comments
Thank you for your help. Do not hesitate to contact us again. If you would like any further information, please don't hesitate to contact me. "Please feel free to contact me again if I can be of further assistance."
I'd appreciate your help on this.
Thank you in advance for your help.
Thank you for your email of 12 February.
Thanks for the email.
So
Thus/Consequently {1x ‹-› 2x}
To tell the difference
To distinguish
Sorry, I can't make it.
Unfortunately I will not be able to attend the meeting.
I can't make it on Friday. As I miss the meeting. Could you send me a copy of the minutes? I'll write to Rina as well, to tell her that i won't be there. I am sorry for this, and I promise that I'll be at the next meeting.
Unfortunately, I will not be able to attend the meeting on Friday. As I will miss the meeting, I was wondering if you could send me a copy of the minutes? I will write to Rina as well, to inform her that I will not be there. Once again, please accept my apologies for this, and I can assure you that I will be at the next meeting.
Check
Verify
I can confirm that ...
We are able to confirm that ...
Looking forward to
We are looking forward to ...
Closing
We are looking forward to ... I look forward to hearing from you. Yours / Yours sincerely
Just a short note to let you know that ...
We are writing to inform you that ...
Reason for email - Just a short note about...หรือ I'm writing about... - Here's the ... you wanted. - I got your name from... - Please note that...
We are writing to inform you that ... - I am writing in connection with.../I am writing with regard to... - In reply to your e-mail, here are... - Your name was given to me by... - We would like to point out that...
I can help you to solve this problem. Call me!
We can assist in the resolution of this matter. Contact us on 0123456789.
Sorry!
We regret
I'm sorry to tell you that .../Unfortunately
We regret to advise/inform you that ... {2x ‹-› 1x}
We're too busy to go to London for the meeting in this period. Can you come over here?
We regret to inform you that we will not be able to attend our next meeting in London. Would it be possible for you to meet us here?
We'll
We will
We'll call the law ...
We will have no alternative but involving our legal ...
We can't send you ...
We will not be able to furnish/dispatch ...
Please note that ...
We would like to point out that ...
Don't forget that ...
We would like to remind you that ...
Please let us know your requirements.
What do you need?
What would you advise me to do?
What should I do?
If ... or not.
Whether ... or not.
But
While/Whereas {1x ‹-› 2x}
Ask
enquire
Re .../About ...
With reference to .../Regarding .../Concerning ... {2x ‹-› 3x}
Previous contact - Thanks for your e-mail. - Re your e-mail, ... - Sorry, I haven't written for ages, but I've been really busy.
With reference to your email sent (date), .. - Thank you for your e-mail of ... - Further to your last e-mail, ... - I apologize for not getting in contact with you before now.
Re your last email
With reference to your email sent [date]
Take away
Withdraw
Whenever we like ...
Without prior notice ...
Offering help
Would you like me to ... ? If you wish, I would be happy to ...
Shall I ...?/ Do you want me to ...?
Would you like me to ...?/Do you need any help with ...? {2x ‹-› 2x}
Make sure
ensure
We note from our records that you have not (+ past participle)... (e.g. We note from our records that you have not sent us a copy of the invoice.)
You haven't (+ past participle)... (e.g. You haven't completed the 'address' section of the form.)
Good news!
You will be pleased to hear that ...
Good news
You will be pleased to hear that ... We are able to confirm that ...
We are not going to renew ... because you haven't produced enough business for us.
Your insufficient production conducted to our decision not to renew ...
I got your name from ...
Your name was given to me by ...
It didn't work out
it was not successful
occupation
job
further
more
requirements
needs
Job
occupation
Chance
opportunity
In the red
overdrawn
Have
possess
Give
provide
Get
receive
Fix
repair
Again and again
repeatedly
Ask for
request
Needs
requirements
in the near future
soon
inform
tell
To think about
to consider
Check
verify
I'm happy to say that ...
we have pleasure in announcing that ...
When you arrive
your arrival
Test
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