ENT 3607 Final Quiz (Innovation)

Which of the following is NOT one of the seven essential questions for innovation according to the Innovation Genome Project? a. What could we simplify to create a new streamlined innovation? b. What could we interconnect in a different way? c. What could we move, changing its position in time or space? d. What could we use in a new way?

a. What could we simplify to create a new streamlined innovation?

Which of the following is NOT a necessary component of Design Thinking? a. conforming to traditional business practices and giving preference to the opinions those in positions of leadership. b. full and equal participation of all group members. c. respect and candor between group members. d. diversity of perspectives and experience in the group.

a. conforming to traditional business practices and giving preference to the opinions those in positions of leadership.

In John Bilenberg's "Think Wrong" video the point is made that in order to develop new and impactful solutions, Design Thinkers need to a. look in unlikely places for inspiration. b. gain empathy for the problem. c. think like a kindergartner. d. prototype everything!

a. look in unlikely places for inspiration.

There's no better prototyping method for putting yourself in the shoes of your stakeholders like _________________________. a. Modeling b. Acting it Out c. Paper Prototyping d. Storyboarding

b. Acting it Out

The many Innovation Frameworks may differ in which of the following ways? a. Intended goals b. All of the above c. Scope of development stages they encompass d. Subject of their investigation

b. All of the above

Which of the following is NOT advised in a brainstorming session? a. Don't Judge! b. Go for quality not quantity! c. Your marker is your voice! d. Be Respectful!

b. Go for quality not quantity!

What is the primary purpose of a Journey Map? a. To "map the steps" to a Design Solution from the perspective of the organization - the fewer steps the less costly to the organization. b. To understand the goals, touchpoints, actions, barriers and enablers related to each step of the stakeholder's interaction with the Design Challenge. c. To understand, from an organization's perspective the shifts over time that have led to the degradation of the product or service that has caused the Design Challenge. d. To understand the social trends over time that brought about the Design Challenge.

b. To understand the goals, touchpoints, actions, barriers and enablers related to each step of the stakeholder's interaction with the Design Challenge.

Storyboarding is an ideal form of prototyping for design solutions that are ____________________. a. physical objects. b. services. c. digital in nature. d. systems in which people operate.

b. services.

A ______________________ is a method for examining many pieces of qualitative data from a variety of sources to reveal common themes and relationships among the data to provide a common understanding about the reality of the Design Challenge. a. Journey Map b. Context Map c. Affinity Map d. Empathy Map

c. Affinity Map

The Backward Brain Bike video teaches that... a. You CAN forget how to ride a bike. b. Children's brains are more plastic than adults. c. All of these. d. None of these. e. Certain skills and beliefs are hardwired into the brain and hard to change.

c. All of these.

Which of the following is NOT a tool used in the Empathy stage of Design Thinking? a. Cultural Probe b. Interviewing c. Brainstorming d. Surveys

c. Brainstorming

In the _________________ stage of Design Thinking, the team seeks to fully understand the Design Challenge by placing themselves in the shoes of the stakeholders. a. Ideation b. Prototyping c. Empathy d. Planning

c. Empathy

In Design Thinking, HMW stands for... a. Highly motivated wishful b. Honest methodical worthwhile c. How might we d. Homogeneous mostly whitty

c. How might we

In the ________________ stage of Design Thinking, the design team utilizes brainstorming techniques to get at unique solutions. a. Prototyping b. (Re)Framing c. Ideation d. Empathy

c. Ideation

A ______________________ helps to organize thoughts around a particular subject by diagramming ideas in a hierarchical and relational manner as pieces of the whole. a. Context Map b. Persona Card c. Mind Map d. Stakeholder Map

c. Mind Map

Which of the following does NOT contribute to your participation grade? a. Attending class b. Submitting participation homework c. Participating in online webinars d. Participating in group activities

c. Participating in online webinars

Which of the following is NOT considered in the planning stage of Design Thinking? a. Success factors and roadmapping b. The context in which the Design Challenge exists c. Thinking "outside the box" d. People impacted by the Design Challenge - the stakeholders

c. Thinking "outside the box"

Users are more likely to give candid feedback if ___________________. a. a prototype is well-flushed out with a lot of detail showing the developer is well invested in the solution. b. your solution is within their own mental model of the world. c. a prototype is low-resolution with very little detail. d. your solution is something they never imagined themselves.

c. a prototype is low-resolution with very little detail.

The primary reason post-it notes are used in the Design Thinking process is ______________. a. to collect and examine the unique individual thoughts of group members. b. to avoid "group think" where group members may be convinced to jump to false conclusions by persuasive individuals in the group. c. all of the above. d. to provide all group members with an equal voice in the Design Thinking process.

c. all of the above.

The purpose of the photography scavenger hunt that we held in class was to a. build team spirit!! b. get some exercise! c. bring a different perspective to brainstorming. d. develop an appreciation for campus beauty.

c. bring a different perspective to brainstorming.

If you experience any trouble in the class, you should a. drop the class b. don't worry about it until the end of the semester c. contact the instructor d. discuss the problem with a classmate

c. contact the instructor

The main purpose of a Stakeholder Value Map is... a. to value your stakeholders at every step of the Design Thinking process. b. to determine what's in it for the stakeholders! c. to determine what value each stakeholder contributes to and gains from the design solution. d. to determine what ethical values the stakeholder's hold and how those might relate to the design solution.

c. to determine what value each stakeholder contributes to and gains from the design solution.

___________________ is an ideal tool for quickly modeling physical products to specific dimensions. a. Paper Protoyping b. Digital Protoyping c. Traditional Crafting Material d. 3D Printing

d. 3D Printing

Which of the following considers organizational trends, user trends, market trends, societal trends, and technology trends? a. Mind Maps b. Stakeholder Maps c. Empathy Maps d. Context Maps

d. Context Maps

ENT3607 teaches: a. Design b. The Entrepreneurial Mindset c. Lean Startup Ideology d. Design Thinking

d. Design Thinking

Design Thinking recommends framing design challenge statements starting with ______________. a. Why should we...? b. How can we...? c. Given the situation... d. How might we...?

d. How might we...?

Which FSU Liberal Studies Requirement does ENT3607 fulfill? a. "W" (State-Mandated Writing) b. Oral Communication Competency c. Diversity d. Scholarship in Practice

d. Scholarship in Practice

Both Empathy Maps and Personas are tools used to fully understand ______________________. a. a proposed Design Solution b. the context of the Design Challenge c. bias and negative behavior d. the primary stakeholder

d. the primary stakeholder

Research methods include...

desk research, observational research, and interviews/surveys

Challenge Statements should be broad enough to allow for creative solutions, yet not so broad that it is unachievable. (True or False)

True

Design Thinking has a bias towards action, supporting the "show don't tell" approach to collaboration and development and prototyping your way to a solution. (True or False)

True

Design Thinking teaches that enlightened trial and error succeeds over the planning of the lone genius. (True or False)

True

Divergent thinking begins with a single concept and explores many possibilities around that concept. (True or False)

True

It is important that a proposed solution has a narrow enough scope to be feasible (actionable) and yet a broad enough to have an impact on the design challenge. (True or False)

True

Modeling utilizes any type of physical object combined and crafted to bring an idea into physical existence. (True or False)

True

Six Sigma, Lean Startup, Agile Thinking, and Design Thinking are all examples of Innovation Frameworks. (True or False)

True

The Innovation by Design website (www.innovation.fsu.edu/design) is where all learning materials are accessed: lessons, class exercises, videos and links to online resources. (True or False)

True

The main benefit of prototyping is in gaining user feedback prior to investing in the final development of a solution. (True or False)

True

This class concludes with groups creating and reviewing video presentations. (True or False)

True

The first step in turning a well-thought-out app idea into an actual app is: a. Paper Prototyping b. User Testing c. Digital Prototyping d. Native Prototyping

a. Paper Prototyping

The majority of points earned in this class come from: a. Individual Participation Assignments b. Group Assignments c. Quizzes and Exams d. Begging

a. Individual Participation Assignments

Define Design Thinking...

A method for innovation, a human-centered framework, that guides innovators through deeply understanding problems, to collaboratively and iteratively developing ideal solutions.

The three stages of Design thinking are...

Empathize (understanding problem), Ideate (exploring solutions), Build/Prototype (iterating and testing solution)

A Design Thinking brainstorming session typically starts with everyone storming the whiteboard. (True or False)

False

Design Thinking is also called "corporate-centered design" because of its intense focus on corporate interests. (True or False)

False

Design Thinking requires mostly independent work. (True or False)

False

Digital prototyping tools like Proto.io are created for computer programmers to be able to quickly develop apps. (True or False)

False

Divergent thinking begins with many possibilities and narrows them down to one single best idea. (True or False)

False

Empathy is a synonym for sympathy. (True or False)

False

In the "Wild/World" grid system of the Innovation Genome Project, wilder is not necessarily better. (True or False)

False

Students are required to purchase the textbook. (True or False)

False

The final exam makes up ten percent of your final grade. (True or False)

False

User feedback should be solicited rarely and only when absolutely necessary since it tends to slow down the design process and inconvenience the user. (True or False)

False

When filtering Idea Cards, the card with the highest scores in both impact and feasibility should automatically be selected to move forward. (True or False)

False

When interviewing users, it's best to avoid focusing on extreme users that use the product or service in atypical ways. (True or False)

False

Define Innovation...

Innovation is a new, original idea that provides value to humanity.

LUMIAMI stands for...

LOOK USE MOVE INTERCONNECT ALTER/CHANGE MAKE IMAGINE

Attendance in class at class time is crucial to earning a good grade. (True or False)

True

After the Empathy stage in Design Thinking, the team reflects on the insights gained through research and develops an HMW statement in the ___________________________ stage. a. (Re)frame b. Ideation c. Convergent d. Prototyping

a. (Re)frame

Which of the following is involved in developing a brand? a. All of the above. b. Defining a color palette. c. Designing a logo. d. Selecting a font type.

a. All of the above.

The vast majority of class time is dedicated to: a. Collaborative exploration b. Independent study c. Lectures and note-taking d. Quizzes and exams

a. Collaborative exploration

In the _________________ stage of Design Thinking, the design team researches the design challenge from the perspective of those involved (stakeholders). a. Empathy b. Ideation c. Prototyping d. Re(Framing)

a. Empathy

Characteristics of an innovative, viable solution are... a. aspect that is novel/new b. feasible to implement c. can be packaged/branded to sell d. can identify customer e. identify how it will be financially sustained f. All of the above

f. All of the above

Forms of solutions include... a. a physical invention b. a service c. an app d. a system e. a combo of all f. all of the above

f. all of the above