ERP Test 1 Chapter 1
_____________ provides tools to manage and store documents securely and to keep track of the multiple versions of these documents?
Document Management
What is the first step of the production process?
Request Production
Which of the following activities are related to the production process?
Request materials Store materials Locate Materials Issue Materials
Within the financial structure, typical functions or departments found in a modern organization include which of the following?
purchasing operations finance marketing
Which of the following products fall(s) within GBI's line of business?
Deluxe and professional touring bikes Men and women's off-road bikes Bike accessories
Large warehouses do not need to move items as quickly and efficiently as smaller warehouses.
F
Lead time is the time between placing the order and receiving confirmation that the item has been shipped.
F
Systems that support end-to-end processes are called business processes.
F
The final stage of asset management and customer service is the authorization maintenance stage.
F
The financial accounting process focuses on internal reporting to manage costs and revenues.
F
The material planning process is used to maintain internal assets such as machinery and to delivery after-sales customer services such as repairs.
F
Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management?
Human Capital Management (HCM)
Which processes focus primarily on people and projects?
Human capital management processes Project management processes
Which process uses historical data and sales forecasts to plan which materials will be procured and produced?
Material Planning
___________ is concerned with matching the demand for materials in the organization with the supply.
Material Planning
Which process involves the actual creation of the products?
Production Process
The term materials encompasses which of the following?
Products Components Parts Anything used in an organization
Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?
Project Management
Which of the following statements about business processes is true?
All of the above
Which term represents a set of tasks or activities that produce desired outcomes?
Business Process
What part of the project management process is within the various functional areas?
Budgeting Execution Settlement Planning
Sales is involved in which steps in the customer service process?
Create service request Authorize service
Which term refers to business processes that are not executed by a single group or function?
Cross-Functional
Which departments take part in the conception of an idea?
Engineering Marketing
Which of the following are components of the lifecycle data management process?
Engineering Marketing Production
Which system supports business processes end to end?
Enterprise System
What is true about SAP R/3?
Executes every process from start to finish Consolidates process data in a single database Enables users to view the status of a process in real time
A project is permanent in nature and is typically associated with smaller, simpler projects.
F
Accounts payable is used to track money owed by customers.
F
Accounts receivable is used to track money that is owed to vendors.
F
An enterprise system is a set of tasks or activities that produce desired outcomes.
F
Excess supply will result in lower inventory costs because the company is eligible for a bulk rate.
F
Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?
Financial Accounting
Which processes have an impact on an organization's finances?
Financial accounting processes Management accounting or controlling processes
Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product?
Life Cycle Management
Which of the following is concerned with the storage and movement of materials?
Inventory and warehouse management (IWM)
Which of the following statements about SAP R/3 is true?
It is an end-to-end enterprise system
_____________enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory standards?
Lifecycle Data Management
Which of the following activities are related to the fulfillment process?
Locate Materials Prepare Shipment Ship to Customer
In which elements of the lifecycle data management process does marketing play a role?
Make Marketing & service Discontinue product
What is the final step of the procurement process?
Payment
In which components of the asset management process is production involved?
Perform maintenance Authorize maintenance Request maintenance
What function does the warehouse perform in the fulfillment process?
Prepares and sends the shipment to the customer
Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products?
Procurement Process
Which of the following activities are related to the procurement process?
Receive Materials Prepare for Storage Store Materials
What steps are involved in the accounting portion of the procurement process?
Receiving the invoice and sending payment
Which of the following are components of the fulfillment (sell) process?
Sales Warehouse Accounting
Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?
Silo Effect
Asset accounting is concerned with tracking financial data related to assets such as machinery and cars.
T
Asset management is concerned with both the preventive and the corrective maintenance of an organization's equipment.
T
Common reports of financial accounting include income statement, profit and loss, and balance sheet.
T
Document management provides tools to manage and store documents securely and to keep track of the multiple versions of these documents.
T
During the planning phase of a project the scope of the project is defined and the milestones and deadlines are established.
T
Forecasts of finished goods are determined by data from material planning.
T
Insufficient supply results in a situation called "stock out."
T
Losing sight of the big picture is commonly referred to as the silo effect.
T
Management accounting helps an organization track costs and revenues to assess its profitability
T
Materials encompass all the products, components, and parts that are used in an organization.
T
Projects rely on resources located in and work performed in other processes.
T
The final stage of the customer service process is the settlement stage.
T
The fulfillment process (sell) consists of all the steps involved in selling and delivering the products to the organization's customers.
T
The lifecycle data management (design) process supports the design and development of products from the initial product idea stage through the discontinuation of the product.
T
The most common organizational structure within modern organizations is the functional structure.
T
The procurement process includes all of the tasks involved in acquiring needed materials.
T
The purpose of material planning is to match supply with demand.
T
Within the production process, the issuing of raw materials takes place in the warehouse.
T
Without the various steps of the business process, a company can't successfully bill customers and ship products.
T
Which of the following are steps within a generic business process of an organization?
Trigger and Outcome
How does GBI Global sell its merchandise?
Via a network of specialized dealers
Which of the following are components of the procurement process?
Warehouse Purchasing Accounting
Which of the following are components of the production (make) process?
Warehouse Production
