Ethics Ch 3 questions

d

A company can be sued for discrimination if it a. hires minorities. b. maintains reasonable minority standards. c. discharges a minority individual, but has a just cause for doing so. d. uses age as a hiring or firing criterion. e. has more men than women on staff.

c

A court found an oil company guilty of placing profits over the safety and well-being of its employees. This situation can be classified as a. ethical. b. unethical. c. an ethical issue. d. a dilemma. e. a justice issue.

b

A person uncomfortable with his employer's unspoken policy of hiring only white men is experiencing a. a conflict of interest. b. an ethical issue. c. a feeling of guilt. d. cognitive dissonance. e. a moral attribute.

e

A(n) _____ exists when an individual must choose whether to advance his or her own interests, those of the organization, or those of some other group. a. ethical dilemma b. facilitation payment c. corporate intelligence d. discrimination situation e. conflict of interest

e

Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept? a. Physical threats b. False accusations c. Being annoying d. Profanity e. Performance probation

b

Accountants must abide by a strict code of ethics that defines their responsibilities to a. their clients only. b. their clients and the public interest. c. the public only. d. their investors and shareholders. e. government regulators.

b

Active bribery is an offense committed by the official who receives the bribe. a. True b. False

d

All of the following generate discussion about the ethical nature of a decision EXCEPT: a. the mass media. b. special interest groups. c. blogs and podcasts. d. government agency. e. individuals in the business.

c

Among retail stores, _________ is a larger problem than customer shoplifting. a. poor stock performance b. weak leadership c. internal employee theft d. misuse of merchandise e. employee dissatisfaction

a

An activity is probably ethical if it a. is approved of by most individuals in the organization and is customary in the industry. b. is approved of by no one in the organization, but has been carried out in the industry before. c. is customary in the industry. d. is not illegal. e. does not make consumers feel cheated, deceived, or manipulated.

d

An ethical issue is a problem, situation, or opportunity a. that has no correct answer. b. that harms the environment. c. requiring society as a whole to choose among several actions that must be evaluated as right or wrong. d. requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical. e. requiring an individual, group, or organization to choose between harming consumers or the environment and earning more profits.

a

Conflicts of interest exist when employees must choose whether to a. advance their own personal interests, those of the organization, or those of some other group. b. advance the interests of the organization or those of society. c. accept bribes or not. d. carry out an assignment they perceive to be unethical. e. report an unethical coworker.

c

Ethical issues in business typically arise because of conflicts between individuals' personal moral philosophies and values and the a. values and attitudes of the organization in which they work. b. values and attitudes of the society in which they live. c. values and attitudes of the organization in which they work and the society in which they live. d. laws and regulations of the country in which they live. e. values and attitudes of their parents and religion.

a

In a dilemma all of the alternatives have negative consequences, so the less harmful choice is made. a. True b. False

a

In marketing communications, lying causes predicaments for companies because it destroys a. trust. b. honor. c. confidence. d. integrity. e. products.

d

Issues related to fairness and honesty may arise because business is sometimes regarded as a a. legal case, where everything must be done to the letter of the law. b. contest, with the most ethical firm "winning." c. guerilla war where anything goes in the fight for consumers' dollars. d. game governed by its own rules rather than those of society. e. game governed by the rules of society.

b

Optimization is defined as a. the quality of being just, equitable, and impartial. b. a trade-off between equity and efficiency. c. an interchange of giving and receiving in social relationships. d. how wealth or income is distributed between employees within a company. e. a lack of integrity, incomplete disclosure, and an unwillingness to tell the truth.

a

Optimization is the tradeoff between equity and: a. efficiency. b. discrimination. c. honesty. d. reciprocity. e. integrity.

d

Prior to the financial meltdown, bond ratings agencies were accused of having ________ because they were paid by the organizations that they rated. The organizations would shop around for the agency that gave them the best rating. a. high ethical standards b. excessively complicated systems c. a hostile workplace d. conflicts of interest e. a good business model

c

The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people a. who are under the age of 18. b. who are between 16 and 20. c. who are between 39-69. d. who are past retirement age. e. who are younger than 18 and older than 49.

a

The _______ makes it illegal for individuals, firms, or third parties doing business in American markets to "make payments to foreign government officials to assist in obtaining or retaining business." a. U.S. Foreign Corrupt Practices Act (FCPA) b. Kyoto Protocol c. World Trade Organization (WTO) d. Consumer Protection Act e. Gramm-Leach-Bliley Act

c

The ethical decision-making process begins a. with a conflict of interest. b. when an individual experiences a conflict between his or her values and those of his or her firm. c. when stakeholders trigger ethical issue awareness and individuals openly discuss it with others. d. with a conflict in values. e. when an individual experiences a conflict between his or her values and those of society

d

The first step toward understanding business ethics is to a. know your company's ethical policies. b. know your own morals and philosophies. c. know society's ethical policies. d. develop ethical-issue awareness. e. develop a set of decision-making rules.

d

The practice of offering something in order to gain an illicit advantage is a. collusion. b. a conflict of interest. c. omission lying. d. bribery. e. intimidating behavior.

c

What type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair economic advantage over an organization? a. Channel b. Integrative c. Consumer d. Product e. Conventional

d

Which of the following has been identified by the Ethics Resource Center as the leading form of observed misconduct in organizations? a. Discrimination b. Bullying c. Lying d. Misuse of company resources e. Sexual harassment

c

Which of the following is NOT a common ethical issue in organizations? a. Misuse of company resources b. Abusive behavior c. Fair healthcare packages for employees d. Lying to employees e. Internet or email abuse

a

Which of the following is NOT a problematic line of reasoning people use in business that can lead to problems with honesty? a. Business relationships require the highest level of transparency and open communication. b. Business relationships are a subset of human relationships that are governed by their own rules, which in a market society involve competition, profit maximization, and personal advancement within the organization. c. Business can be considered a game people play, comparable to competitive sports. d. Ordinary rules and morality do not hold in games like basketball or boxing. e. If business is like a game ordinary ethical rules do not apply.

a

Which of the following is NOT one of the top types of observed misconduct? a. Working more hours than reported b. Putting one's own interests ahead of the organization's c. Abusive behavior d. Lying to employees e. Internet use abuse

d

Which of the following is not a consequence of ethical misconduct? a. Decreased reputation b. Shaken customer loyalty c. Reduced investor confidence d. Increased sales e. Legal actions by wronged parties

a

Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred? a. Is your boss treating you well and compensating you adequately? b. Is your boss asking obviously impossible things from you without training and stating that, once completed, the work is never good enough? c. Are surprise meetings called without your knowledge? d. Have others at work told you to stop working, talking, or socializing with them? e. Are you never left alone to do your job without interference?

a

Which of the following is not a side-effect of being the victim of workplace bullying? a. Increased productivity b. Sleep disturbance c. Depression d. Increased sick days e. Stomach problems

d

Which of the following statements is most correct? a. Affirmative action programs require quotas to govern employment decisions. b. Affirmative action programs have eliminated discrimination in employment. c. Affirmative action programs are required in all organizations by law. d. Affirmative action programs involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics. e. Affirmative action programs involve efforts to avoid recruiting, hiring, training, and promoting qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.

b

Which of the following statements is true? a. Illegal trading can be committed by anyone who has access to public information. b. Insider trading can be legal or illegal. c. To deter insider trading, insiders are allowed to buy and sell stock anytime they want. d. The SEC has no available tests to determine whether someone is an insider. e. To be legal, insiders must report their transactions within one month of the date of the transaction

d

_____ is exaggerated advertising, blustering, and boasting upon which no reasonable buyer would rely. a. Fraud b. Dishonesty c. Implied falsity d. Puffery e. Lying

b

_______ is one of the most important and oft-cited elements of virtue, and refers to being whole, sound, and in an unimpaired condition. a. Values b. Integrity c. Honesty d. Fairness e. Reciprocity

d

_________ is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled, or verbally abused. a. A code of conduct b. Sexual harassment c. Coercive power d. Bullying e. Rewards

c

______________ involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics. a. Codes of ethics b. Discrimination lawsuits c. Affirmative action programs d. Anti-harassment training sessions e. Diversity task forces

c

______________ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression. a. Stealing b. Lying c. Fraud d. Misappropriation e. Accounting fraud