Exam 3 - Effectively Aligned

Which of the following statements is true?

A need for power can have an altruistic form.

Which of the following statements regarding antecedents of political behavior is INCORRECT?

Authoritarian decision making leads to more political behavior in the organization.

If there is conflict between two members of a team and the underlying reason for the conflict is personality differences, what is a viable way of managing the organizational conflict?

Change the composition of the team by separating the individuals at odds.

Which of the following statements is true about the manner in which managers can influence the perceptions of expectancy theory?

Conduct employee surveys periodically to ascertain what they consider to be rewards for performance and integrate that in some manner into the performance evaluation program.

Analyzing Trader Joe's success using Herzberg's two-factor theory of motivation would suggest that

Contextual, content, and growth needs factors all help to contribute to Trader Joe's success.

In comparing Maslow's hierarchy of needs theory to Alderfer's ERG theory

ERG theory recognizes more than one need may operate at one time.

Which of the following is a need based theory of motivation?

ERG theory.

All of the following statements regarding negotiations around the world are correct EXCEPT

Eastern cultures tend view negotiations as a business activity while Western cultures see it as a social activity.

People do not welcome change whether it is favorable or not to them.

False

Research on Fiedler's Contingency Theory indicates which of the following?

Fiedler's theory is important because it recognizes the importance of the leadership context.

Which of the following is an INCORRECT statement about leader-member exchange (LMX) theory?

High LMX relationships involve an active dislike between the leader and member.

Which of the following statements regarding House's path-goal theory of leadership is INCORRECT?

House's path-goal theory of motivation is based upon the equity theory of motivation.

Which of the following statements regarding the positive and negative consequences of power is INCORRECT?

Individuals are often quick to question the actions of those in power.

Which of the following statements regarding factors of change in the organization is INCORRECT?

Manufacturing jobs have been outsourced, but knowledge-based jobs are largely safe from such movement.

Which of the following need-based theories has received the greatest amount of support?

McClelland's acquired needs theory

Which of the following statements regarding performance and organizational change is INCORRECT?

More successful firms find it easier to change than those performing poorly.

_______________ power is more effective than formal power bases and is positively related to employee performance and organizational commitment.

Referent

Which of the following statements regarding the Milgram experiment on conformity to authority is correct?

The researcher/experimenter's role was very important in obtaining group compliance with the experiment procedures/guidelines.

Which of the statements regarding research on House's path-goal theory is correct?

The theory's greatest contribution is the importance of the leader's ability to change styles depending on the circumstances.

These leaders lead employees by aligning employee goals with the leader's goals

Transformational

Which of the following statements regarding upward influence is INCORRECT?

While helping higher-ups be more effective can help employees gain more power for themselves, there is no gain for those same employees from allowing those below to influence them.

Which of the following statements regarding impression management is INCORRECT?

While it is possible to manage others' impressions of you, it is not important because in the end you are who you are

Men and women tend to differ in their communication styles. Which of the following statements regarding those differences is correct?

Women focus on intuition in communicating; men on data.

External communication about a client's product or service created for specific receivers is

a press release

Intrapersonal conflict is

a type of conflict that arises when a person is uncertain about what is expected or wanted or has a sense of being inadequate to the task.

Research has found all of the Big 5 personality traits to be related to leader emergence and leader effectiveness EXCEPT

agreeableness.

Which of the following is NOT a stage of Lewin's model of planned change?

assess

People-oriented behaviors are also called

consideration.

To influence instrumentality, managers can

consistently reward high performers.

The influence tactic that works most effectively in organizations that value democratic decision making is

consultation.

When reinforcers follow all examples of positive behavior you are using a __________ ___________ of reinforcement.

continuous schedule

All of the following statements regarding organizational politics are correct EXCEPT

effective politics is all about winning at all costs.

Research on employee perception of organizational politics finds all of the following if employees think that their organization is overly driven by politics, EXCEPT

employees have lower job satisfaction, but are no less committed to the organization.

Research on performance incentives suggest all of the following EXCEPT

employees report lower levels of pay satisfaction under pay-for-performance systems.

In the communication process model, the task of translating an idea into words is called

encoding.

All of the following are organizational antecedents of political behavior EXCEPT

expectations of success.

The Big 5 personality trait ___________ has the strongest relationship to both leader emergence and leader effectiveness.

extraversion

Research findings of leader behaviors suggest

extremely high levels of leader task-oriented behaviors may lead to burnout in employees.

Research shows that when managers are dealing with conflict they prefer which conflict handling style?

forcing

Negative reinforcement

increases the desired behavior.

Using different forms of making others feel good about themselves is the influence tactic of

ingratiation.

Task-oriented behaviors are also called

initiating structure

Conflict between two individuals such as coworkers is

interpersonal conflict.

Research suggests all of the following are outcomes of impression management EXCEPT impression management

is less influential in unstructured interviews than structured interviews.

The value of the resource is

its importance.

Research on effective teams indicates that they experience

moderate levels of task conflict in the middle of the project timeline.

Information-rich channels convey more

nonverbal information.

During which phase of the negotiation process does an individual assemble the information gathered in such a manner that his position is supported?

presentation

All of the following are actions those who perceive inequity can undertake to "balance the scales" EXCEPT

produce higher quality work.

According to surveys, the most frequently used influence tactic is

rational persuasion.

A communication receiver who is preparing his comment or answer and not really listening to the sender is

rehearsing

Maslow's theory of motivation is criticized because

research does not support the argument that satisfied needs no longer motivate behavior

Expectancy theory suggests individuals are motivated when all of the following conditions are met EXCEPT

rewards lead to high performance.

All of the following are individual antecedents of political behavior EXCEPT

role ambiguity.

Alderfer's existence needs correspond to Maslow's

safety needs.

Research on the direction of influence and the effectiveness of various influence techniques indicates all of the following EXCEPT

subordinate use of assertiveness and rationality as influence tactics lead to negative outcomes.

In expectancy theory, valence is

the anticipated satisfaction that will result from an outcome.

All of the following are criticisms of Herzberg's theory of motivation EXCEPT

the theory suggests that improving the environment only goes so far in motivating employees.

The earliest approach to the study of leadership was

the trait approach.

Research on equity theory suggests

those who feel over-rewarded experience little distress over the situation.

Research on transformational and transactional leadership shows all of the following EXCEPT

transactional leaders increase the intrinsic motivation of their followers.

Most research on leadership has been conducted on which of the following contingency theories of leadership?

transformational leadership theory

All of the following statements regarding resistance to change are correct EXCEPT

when people react negatively to change, they experience negative emotions, but are no more likely to leave the firm than they would be in a firm that was not undergoing organizational change.

All of the statements regarding workplace demographics and their impact on change are correct EXCEPT an older workforce

will likely cause flexible work hours and job sharing to diminish as older people like the structure of set hours of work.