FAD4601 Ch. 6: Active Listening (Encouraging, Paraphrasing, Summarizing)

Short responses that help clients keep talking (i.e. head nods, positive facial expressions, and "uh-huh"s) are called what?

Encouragers

What are the four primary components of active listening?

Encouraging, Restating, Paraphrasing, Summarizing

Summarizing is similar to paraphrasing, but is used over a _______ time span.

Longer

This involves a holistic cognitive view of clients, and consists of the way you think about and integrate in your mind what the client is thinking and feeling.

Mentalizing

Shortening and clarifying the essence of what has just been said is called what?

Paraphrasing

A ______ is a type of extended encourager in which the counselor or interviewer repeats short statements, two or more words exactly as used by the client.

Restatement

What are the four primary components of paraphrasing?

Sentence stem, key words and main ideas, restate client talk, check for accuracy

Giving a rundown of client comments and integrating thoughts, emotions, and behaviors is referred to as what?

Summarizing

Mentalizing is also known as what?

Theory of Mind (ToM)

Is summarizing most closely related to cognitive empathy, affective empathy, or ToM?

ToM

Listening is an ____ process.

Active

According to brain research, this type of empathy is related to increased activity in the insula and experiencing another person's emotional state.

Affective empathy

Is the reflection of feeling most closely related to cognitive empathy, affective empathy, or ToM?

Affective empathy

______ may be defined as language-based thought processes underlying all thinking activities, such as analyzing, imaging, remembering, judging, and problem-solving.

Cognitions

According to brain research, this type of empathy involves understanding the other's emotions and activity is centered in the prefrontal cortex.

Cognitive empathy

Is the skill of paraphrasing most closely related to cognitive empathy, affective empathy, or ToM?

Cognitive empathy

Research on empathy and the brain concludes that at the most basic level, there are two kinds of empathy- what are they?

Cognitive empathy, affective empathy