Fear Free Shelters - Module 4a
Empathic statements let the other person know that we understand their concerns and are willing to work with them. An example of an empathic statement is:
"I can see how hard it is to make this decision to bring Charlie here."
Using a touch gradient involves touching animals in areas where they are unlikely to be sensitive, this includes:
- A cat's face and neck - The base of a dog's neck and along their sides/back
Which of the following types of touch are most calming for dogs and cats? Check all that apply:
- Slow steady pressure - Maintaining contact throughput the time you are petting them
Which of the following are examples of a Considerate Approach? Check all that apply
- Standing sideways and avoiding staring at the animal - Gently offering or tossing tasty treats to the animal
An emotional medical record can be used to: A. Capture information specific to a particular pet regarding their triggers for FAS and frustration B. record techniques that have worked best to minimize an animal's FAS and frustration C. Record an animal's preference for treats D. record interactions that an animal enjoys
All of the above
Which of the following are cornerstones to the Fear Free program?
All of the above
Which of the following are important aspects of a considerate approach? A. making the environment feel safe B. Being calm and relaxed ourselves C. Minimizing strong odors and loud noises D. Using slow, smooth, and purposeful movemens
All of the above
Open-ended questions are most helpful for:
Gathering specific information
True or False: Nonverbal communication is important because if our attitude and body language do not match our own words, our communication will not be effective
True
True or False: one of the most Fear Free things we can do is to always consider the animals' point of view, including how they are likely to perceive our actions as well as the environment around them.
True
