Final Exam Organizational Behavior

If a person attributes outcome to lack or fate, that person is likely to have

An external locus of control

In which stage of organizational socialization process would be a realistic job preview normally be provided

Anticipatory socialization

The component of an attitude that refers to how one intends to act is called the ...

Behavioral component

in the _______ phase of organizational socialization, employees master important tasks and rules and adjust to their work group's values and norms:

Change and acquisition

which of the following is not a factor in contributing to employee engagement?

Cognitive dissonance

On her first day of work for ABC company Justine attended a full day session with other new employees to learn about the company. Each person in that session was introduced to a specific person whom for once a week for the next 2 months to answer their question about the company. This experience would be described as:

Collective and serial

which of the following situation is most likely to result in conflict?

Competition for limited resources

Order, Self-restricition, preservation of the past, and restriction to change are known as

Conservation

in an in-group exchange, a leader is attempting to:

Create trust and mutual obligation

Which of the following is not a suggestion as to improving communication between generation

Enhance the most current technology

Andrew is starting his own bakery. to Help him out, his father's friend, who owns a supermarket, offers him a supply of flour at discount prices. Andrew's close friend, who is in real estate, gives him advice on how to get a large loft at a reasonable price. Which of the following developmental networks does Andrew Have?

Entrepreneurial

IN the __________ bias, a decision maker tends to stick to an ineffective course of action when it is unlikely that bad situation can be reversed

Escalation of commitment

__________ theories of motivation revolves around the idea that employees needs influence their motivation

Expectancy

Organizations with adhocracy cultures are described as:

Externally focused valuing flexibility

Motivation refers to the psychological processes that underline

Extrinsic and intrinsic factors

A theory that attempts to describe how various person and environmental factors affect motivation is known as:

Extrinsic theory of motivation

which of the following statements are true?

Human and social capital are both extremely important

___________ theory is based on the idea that people have beliefs about how leaders should behave and what they should do for their followers:

Implicit Leadership

A very high level of cohesiveness in a group

Increases cooperation of the group with other group

"let me share a vision that transcends us to a greater gapped" is a statement that reflects

Inspirational motivation

when a leader is encouraging employees to question the status quo and seek innovative and creative solutions to organizational problems, he or she is engaging in:

Intellectual stimulation

the perspective that states that behavior is a function of interdependent person and environmental factors is called

Interactional Perspective

Organizations with hierarchal cultures are described as:

Internally focus and valuing stability and control

Organization with clan cultures are described as:

Internally focused and valuing flexibility

In a complex decision environment, a manger should use the _____ method of decision making

Intuition

which of the following statements about workplace attitudes is false?

Job satisfaction is the least studied of the key work place attitudes

In which of the following situation would a leader's situational control be considered high?

Leader-member relations good; task structure high; position power weak

which of the following is not a dimension along which a socialization tactics can vary?

Managerial versus peer

A ______ culture exhibits a strong desire to deliver results and accomplish goals:

Market

Soft skills are...

Needed to interact with, influence, and perform with others

of the following what is the least rich form of communication?

Newsletter

which of the following about norms is not true?

Norms are typically written down and discussed openly by groups.

A program to help new recruits integrate, assimilate, and transition to new jobs by making them familiar with corporate policies, procedures, cultures, and politics and by clarifying work role expectations and responsibilities is known as:

Onboarding Program

Teams are tasks groups that have maturated to...

Performing stage

The five needs in Maslow's needs of hierarchy model, in order from lowest to highest are.....

Physiological, safety, love, esteem, self-actualization

the highest degree of empowerment is

Power distribution

A ______ developmental network is associated with low developmental relationship diversity and low developmental relationship strength:

Receptive

Therese is very charismatic and fun to be around. she often wants her employees to work late on special projects by being very friendly. she is exercising her _______ power

Referent

According to Fiedler's theory, a moderate-control situation favors ________ leadership

Relationship-motivated

Anne, a manager, hires the first person she interviews because she believes that person can do the job adequately. Anne is .....

Resolving the problem

which of the following is not a suggestion for managers who want to reduce voluntary turnover?

Reward all employees equally

The critical aspect of organizational politics is the emphasis on

Self- Interest

_________ is a positive set of assumptions about people at work

Theory Y

what is a problem?

a difference between an actual and desired situation

I will perceive negative inequity when:

another's total input is less than my total input

The first step in effective performance management is:

defining performance

Clan organizations:

devote considerable resources to hiring and developing employees

Which of the following is not an element of emotional intelligence

emotional stability

what is a gate keeper

encourages all group members to participate

Which of the following statements about assessing leadership effectiveness is true?

evaluation of leadership effectiveness depends on what the evaluator wants

what are the stages of group development in order

forming, storming, norming, performing, adjourning

what has been shown by research to reduce social loafing?

hybrid rewards

the two dimensions of the competing values framework are:

internal-external and stabile-flexible

In the following situations would a leader's situational control be considered low?

leader member relations poor; task structure high; position power weak

______ is any message sent or received independent of the written or spoken word

nonverbal communication

Levels of organizational culture are:

observable artifacts, espoused values, and basic underlying assumptions

A _______ is a situation in which there are possibilities to do things that lead to results that exceed goals and expectation

opportunity

The extent to which an individual identifies with an organization and commits to its goal is called

organizational commitment

The functions of organizational culture are:

organizational identity, collective commitment, social system stability, and sense-making

the process by which a person learns values, norms, and required behaviors which permit him or her to participate as a member of the organization:

organizational socialization

which of the following is not a result of escalation of conflict?

parties move from "heavy" to "light" tactics

which of the following statements about groups is not true?

people who do not confirm to group roles are given high status by the group.

which of the following is not a property of deliberate practice

provides little or no feedback

A lack of concern for others, impulsive behavior, and lack of remorse of guilt one's actions harm others is known as:

psychopathy

In Herzberg's motivator- hygiene theory

satisfaction comes from motivating factors, and dissatisfaction comes from hygiene factors

Compared to men, women are more likely to

share Credit

the general strategy for the practical application of situational theories includes all but one of the following:

stick to one leadership style

According to Fiedler's theory, a low-control situation favors a __________ leader

task-motivation

in an ethical dilemma

there are 2 choices, neither of which resolves the situation in an ethically acceptable manner

Which of the following is not an implication of transformational leadership:

transformational leaders cannot work virtually

which of the following is not a driver or cause of organizational culture?

work attitudes and behaviors

when a leader is planning, scheduling, organizing, and coordination work, he or she is engaging in:

work facilitation