Fo1

A person's desire to be like another person is an example of ________ power. ​

Identification

200. Recklessness is generally a result of ​

Improper attitude

97.​Human Factors that often contribute to accidents have been classified into three broad categories known as ______, ________, or ________

Improper attitude, lack of knowledge or skill, and physically unsuited

In terms of resource allocation, the company officer must: ​

Make the best possible use of available resources

Building construction classifications are based on:

Materials used in construction and hourly fire resistive ratings​​​​

100. If a complaining citizen is angry or upset, the company officer must:

Remain calm and in contro

The Planning Section that tracks the location of personnel and equipment is the _______ unit. ​

Resource

An employee becomes frustrated by conflicting orders of different supervisors. This problem is caused by violation of what?

Unity of command

73. Expert power is best described as:

Authority due to skill or knowledge

​The first step in the decision-making process is to:

Classify the problem

68.​The employee development style that is used to assist the employees in improving their skills knowledge is what?

Coaching

A subordinate's perception of a supervisor's authority to administer discipline is referred to as ______ power. ​

Coercive/punishment

A company officer issuing a reprimand for no submitting a report on time is an example of _____ power.

Coercive/punishment power

Communication involves a process of 2 or more people sending and receiving information. What is required by each person in the process? ​

A single-issue message is confirmed by feedback

. When delegating a task to a subordinate, an officer has to ensure that the:

Assigned firefighter is capable of doing the job

The forms of communication used to transmit a message from a sender to a receiver may include which of the following?

Audible means

​The company officer plays a major role it _________.

Building teamwork

210. The RIT crews need to be staged in the ______​ ​

Cold Zone

Which of the following statements is true regarding the four-step method of instruction? ​

Company officers should never alter the four-step method of instruction

Effective company officers handle conflict by doing what?

Confronting the problem as soon as it arises

The primary fuel load for Type I construction is: ​

Contents

One of the first skills required of company officers when dealing with irate citizens is: ​

Effective listening

96.​The heating, ventilation, air conditioning system are sometimes designed to:

Eject smoke and fire gasses

The participative management style in the decision-making process provides the advantage that: ​

Empowerment adds increased personal commitment to the process

The company officer that provides a written or practical test is applying which step in the method of instruction? ​

Evaluation

When conducting a building inspection or pre-incident survey, you should begin with the: ​

Exterior

The expected maximum amount of combustion material in a given fire area is a definition for:

Fuel load

The bulk/quantity of material that will burn if ignited is called ______________. ​

Fuel/Fire load

A company officer is given training on specialized training on a specialized activity (code enforcement) by a staff officer. The company officer then trains the company on code enforcement, but the staff officer keeps the authority to correct the implementation. This type of authority is best described as ________. ​

Functional Supervision

Designating a functional assignment such as ventilation would be considered a _______ ​

Group

Before attacking any hazardous materials spill or fire, the company officer needs to ensure they: _________.

Have the correct type and amount of extinguishing agent

When determining fuel loads within a building, the two factors that must be considered are: ​

Interior surface covering and furniture

The fire service customer base includes __________, __________, & _____________.

Internal customers, external customers, stakeholders

Upon completion of the exterior portion of the pre-incident survey, the company officer should start ​

Internally from either top to bottom or bottom to top

The ability of a system to work with and use the parts or equipment of another system is known as ___________.

Interoperability

To be valid, a performance test must reflect what was stated in the: ​

Learning objective

Which of the following statements is true regarding lightweight concrete roof construction? ​

Lightweight concrete roofs are very stable under fire conditions

99.​If a citizen approaches a company officer with an unusual request, which of the following must be done?

Listen and respond with authority

Having a senior firefighter assigned to a new recruit for the purposes of the skill improvement and position advancement is an example of:l

Mentoring

64.​Effective incident command is based on __________.

Modular organization

The company command officer has 3 command options upon arrival at the scene of an emergency which are: _____, _______, and _______.

Nothing showing, fast attack, command

Statements of measurable outcomes used to accomplish a goal are called ​

Objectives

Which of the following statements is true regarding company-level training? ​

One goal of company level training is to maintain the mastery of skills that were acquired during formal entry-level training

The _____ section chief manages the incident tactical activities ​

Operations

A _____ is a guide for decision making; a _______ is a detailed guide for action ​​

Policy; Procedure

Which of the following best describes the term "identification/referent power" ​

Power derived from someone's desire to emulate another

133. Legitimate power is: ​

Power that is bestowed by the organization

98.​Identification power is:

Power that is derived from someone's desire to relate to and emulate another

Punishments/coercive power is best described as: ​

Power to discipline others

Division of labor accomplishes what?

Prevents duplication of effort

Company officers who utilize effective delegation do what?

Provide an empowerment tool to their subordinates

At an emergency incident, command vehicles should be placed: ____________.

So they have a good view of two sides of the scene

​The concept that an individual is limited in the number of subordinates that can be effectively supervised is known as ________.

Span of Control

The activities that support those providing emergency services is an example of ________ functions.

Staff

A rule for measuring or a model to be followed is a description of a: ​

Standard

A set number of the same kind and type of resources staffed with a specific minimum number of personnel describes a: ​

Strike team

Reward power is

The ability to provide a job assignment or promotion

209. Reward power is best described as:

The ability to recognize others

In verbal communications, barriers such as anger, or emotional state, can cause what? ​

The message to be misunderstood

Which of the following applies to standard operating procedures (SOPs) ​

They are the basis for much of the company-level skills training

In the implementation step of public education program development, which of the following is accomplished? ​

Training is delivered

Ordinary construction is: ​

Type III masonry exterior walls

40.​The company officer's duty regarding policies is to __________.

Understand and consistently apply them on the job

As part of the transformational leadership theory, the alpha leaders _____________. ​

Understand the organization's goals and they align people and resources to achieve it

When a subordinate takes a problem directly to a higher-ranking officer, this breach violates the principle of: ​

Unity of command

​A company officer must understand the four principles of organization which are what?

Unity of command, span of control, division of labor, and command tactics

Each individual reporting to only one supervisor defines _________.

Unity of control

The step in the conflict resolution process that converts the decision into action is concerned with ​

A decision that all parties will adhere to through agreement or force

The company officer must realize that listening is a/an __________ process. ​

Active

88.​For the division of labor principle to be effective

All positions within the organization must be clearly defined

39​The company officer's ability to reward an employee is:

An important incentive because it acknowledges the employee's value

In a scalar organization ​

Decisions are made from the top down

One of the ways the company officer can increase their productivity is through: ​

Delegation

89.​The four-step method of counseling fire and emergency services personnel should include a:

Description of current performance, desired performance, commitment and follow up

Which of the following is defined as breaking down large jobs into smaller tasks ​

Division of labor

. Adequate preplanning of structures will: __________

Reveal hazards that may exist

chief officer giving someone a raise or promotion is a highly visible use of _______ power. ​

Reward

Within a(n) _________ organizational structure, certain decision-making authority is delegated to lower levels and communication is enhanced. ​

Scalar

272. When delegating job duties, the company officer should: ​

Should delegate only the appropriate amount of responsibility and authority to achieve a sense of ownership

The leadership style that matches the leader's style to the maturity of the members of the unit is the:

Situational leadership model

Regardless of the size of the scene and what is involved, there are two phases of scene management that always apply. ​

Size-up and scene control

What type of construction would be at greatest risk from an exterior fire?

Wood frame

fire suppression group is based on the organization principle of:

division of labor