Funeral Counseling
group polarization groupthink diffusion of responsibility deindividuation
4 factors involved in group behavior:
antisocial behavior
a behavior either intentional or by negligence lacks judgement and consideration for others and may cause them or their property damage
cognitive
a branch of psychology where researchers study how people explain their own behavior, understand a sentence, solve intellectual problems, reason, form opinions, and remember events
grief syndrome
a common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as
attitude
a learned tendency to respond to people, objects or institutions in a positive or negative way
psychiatrist
a medical doctor with a specialty in the diagnosis and treatment of mental disorders
weakness
a normal somatic disturbance in grief is: -bewilderment -loneliness -weakness -fear
psychoanalyst
a person who has had special training in the theory and practice of psychoanalysis
psychologist
a person who has studied behavior and mental processes and how they are affected by an organism's physical state, mental state, and external environment
psychotherapist
a person who practices the treatment of mental disorders, emotional problems, and personality difficulties; works with deeper levels of consciousness
bereavement
a state, condition, or event produced when we lose someone or something of value best describes the term: -bereavement -mourning -loss -grief
congruence
according to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed:
mourning
an adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following the loss or death of someone loved
sociocultural
an approach that emphasizes social and cultural influences on behavior
biological
an approach to psychology focusing on the study of the physical basis for animal and human behavior
psychological
an approach to psychology that emphasizes bodily events and changes associated with actions, feelings and thoughts
humanistic
an approach to psychology that emphasizes personal growth and the achievement of human potential more than the scientific understanding, prediction, and control of behavior
behaviorism
an approach to psychology that emphasizes the study of objectivity, observable behavior and the role of the environment as a determinant of human and animal behavior
psychoanalytic
an approach to psychology that emphasizes unconscious motives and conflicts. it encompasses both a theory of personality and a method of psychotherapy
structuralism (focused on why something happened)
an early approach to psychology that stressed analysis of immediate experience into basic elements
functionalism (focused on how and why something happened)
an early approach to psychology that stressed the function or purpose of behavior and consciousness
grief
an emotion or group of emotions due to loss
mourning
an outward expression of grief
industrial
application of the findings and methods of experimental, clinical and social psychology to industrial concerns
interpersonal attraction
attraction between people that allows the formation of friendships and relationships
group behavior
behavior is different in a group than if they were on their own
prosocial behavior
caring about the welfare and rights of others, feeling concern and empathy for them, and acting in ways that benefit others
non-directive counseling
carl rogers is most frequently associated with -alternative counseling -directive counseling -nondirective counseling -indirect counseling
a helping relationship in which one party seeks to facilitate the development of informed choices and meaningful actions at a crucial time within the context of another's life
counseling, defined by fruehling
group polarization
the group's collective decision is more extreme that its members' private decisions
social comparison
the idea that there is a drive within individuals to look to outside images in order to evaluate their own opinions and abilities
deindividuation
the loss of self-awareness and sense in individuality in a group or crowd
behavior
the modern definition of psychology is that it is the study of human _______
make sure they know you care about them
the most important thing with families during initial contact
psychology
the scientific study of human behavior and mental processes and how they are affected by an organisms physical state, mental state, and external environment
insight stage
the stage/phase where exploration and assistance in helping the family understand their alternatives, and consolidation and planning occur
action stage
the stage/phase where implementation and actions occur, conclusion and funeral processes, and post funeral follow up happens
exploration stage
the stage/phase where you enter into a helping relationship, and build a helping relationship
funeral service psychology
the study of behavior as it relates to the funeral industry
exploration stage insight stage action stage
three stages/phases in the helping relationship
facilitating
to assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as -facilitating -guidance -counseling -communication
discrimination
treating members of groups differently in circumstances where their rights or treatment should be identical
true
true/false SIDS is most often seen between the ages of four weeks and seven months
true
true/false a common error that adults make when a child learns about death is to talk too much about the subject
true
true/false a counselor focuses on changing behavior, not just creating insight to a problem
false
true/false a counselor is referred to as a helpee
true
true/false a less integrated family may show minimal grief reaction at the time of death
true
true/false a neurosis is a condition where a person shows behavior that is judged as being non-acceptable
false
true/false acceptance of memories of the person who died is not considered a therapeutic activity
true
true/false ambivalence is a characteristic of a normal grief reaction
true
true/false an emotion may be the result of a person reacting to a symbol
false
true/false an extended withdrawal after the death of a loved one is normal
true
true/false contemporary american society euphemizes death
false
true/false coping for the emotionally healthy person means being able to carry on daily life tasks with no regression to grief
false
true/false egoistic suicide results from a person who tends to be very altruisitic
false
true/false emotional response is often related to an emergency situation
false
true/false euthanasia is a latin term for 'good death'
false
true/false expressions of anger and hostility usually increase their intensity
false
true/false freuhling defined counseling as good communication within and between men
false
true/false general counseling is focused on past events rather than the present and future
false
true/false in general information counseling, the counselee would be considered a patient
true
true/false in talking with a child about death, share your own religious convictions
true
true/false it is wise for a funeral director who detects deep feelings of guilt or hostility in a bereaved person to bring the matter to the attention of the clergyman
true
true/false non directive counseling involves reflecting the client's attitudes and feelings back to him
true
true/false normally, the bereaved person wants to talk
true
true/false one need of the bereaved is to deny reality for a while
false
true/false psychology is derived from the greek word 'psyche' which means behavior
true
true/false situations giving rise to emotions are rarely emergency situations
false
true/false studies have shown that suicide has a genetic link and tends to run in families
true
true/false the harsh reality of death may be so 'sugar-coated' by either the clergyman or the funeral director that a death can be made to appear unreal
true
true/false the process of adapting to loss is called mourning
false
true/false those who respond to bereavement by emotional outbursts tend to recover from grief more slowly than those who repress their emotions
false
true/false viewing of the remains of a member of one's family is contrary to accepted principles of grief therapy
social influence
when other people affect an individual's thoughts or actions; may take many forms like conformity, socialization, peer pressure, obedience, leadership, persuasion, sales and marketing
it encourages dependence by the bereaved
which of the following is NOT an advantage of the directive counseling approach? -it encourages dependence by the bereaved -it takes less time -it is fairly easy to learn and conduct -it allows the funeral director to provide necessary information and guidelines
tightness of chest
which of the following is a somatic disturbance in grief? -anger -sadness -tightness of chest -confusion
persuasian
which of the following self concept factors would not affect the ability of the funeral director to effectively communicate with his clientele? -persuasian -attitudes -thoughts -physical appearance
humanistic
emphasizes free will
non-directive
establishing a rapport with the client, appraising the client's problems, and accepting the client's attitudes and feelings are factors specifically associated with which style of counseling? -situational -informational -non directive -directive
cognitive
from the latin word, 'to know'
diffusion of responsibility
group members do not work as hard and avoid taking responsibility for their decisions and actions
groupthink
group members think alike and, for the sake of harmony, suppress disagreements; leads to faulty decision making
psychology
literally means "study of the mind"
prejudice
negative attitude towards others based on their gender, religion, race or membership in a particular group
social facilitation
occurs when an individual's performance improves because of the presence of others
delayed grief
overactivity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are part of what theory? -tasks of mourning -delayed grief -normal grief reactions -three phases of grief
behavioral
study of observable and quantifiable aspects of behavior
cognitive
study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes
social perception
that portion of our awareness that allows us to understand the individuals and groups of our social world
egoistic suicide
that type of self destruction in which a person has little or no group identification and is seen as a loner is referred to as a
bereavement
the act or event of separation or loss that results in the experience of grief
clinical
the branch of psychology concerned with the diagnoses, treatment, and study of mental and emotional problems and disabilities
personality
the branch of psychology that looks at the patterns of thoughts, feelings and behaviors that make a person unique
social psychology
the branch of psychology that studies how groups, institutions, and social context influence individuals and vice versa
developmental
the branch of psychology that studies how people change and grow over time, physically, mentally, and socially
educational
the branch of psychology that studies psychological principles that explain learning and search for ways to improve learning in educational systems
abnormal psychology
the branch of psychology that studies unusual patterns of behavior, emotion and thought, which may or may not be understood as precipitating a mental disorder
counseling
the branch of psychology where they concentrate on helping people with problems of everyday life
the greater the potential for loss, the more intense the reaction
the final component of attachment theory states that: -the level of reliance upon the deceased dictates the response -strong emotional attachment of the deceased usually results in chronic grief -the greater the potential for loss, the more intense the reaction -there is an inverse relationship between the amount of money in the estate and the level of effort to prevent the death
describe, understand, predict, and control or modify behavior and mental processes
the goals of psychology are to:
