Funeral Counseling

group polarization groupthink diffusion of responsibility deindividuation

4 factors involved in group behavior:

antisocial behavior

a behavior either intentional or by negligence lacks judgement and consideration for others and may cause them or their property damage

cognitive

a branch of psychology where researchers study how people explain their own behavior, understand a sentence, solve intellectual problems, reason, form opinions, and remember events

grief syndrome

a common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as

attitude

a learned tendency to respond to people, objects or institutions in a positive or negative way

psychiatrist

a medical doctor with a specialty in the diagnosis and treatment of mental disorders

weakness

a normal somatic disturbance in grief is: -bewilderment -loneliness -weakness -fear

psychoanalyst

a person who has had special training in the theory and practice of psychoanalysis

psychologist

a person who has studied behavior and mental processes and how they are affected by an organism's physical state, mental state, and external environment

psychotherapist

a person who practices the treatment of mental disorders, emotional problems, and personality difficulties; works with deeper levels of consciousness

bereavement

a state, condition, or event produced when we lose someone or something of value best describes the term: -bereavement -mourning -loss -grief

congruence

according to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed:

mourning

an adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following the loss or death of someone loved

sociocultural

an approach that emphasizes social and cultural influences on behavior

biological

an approach to psychology focusing on the study of the physical basis for animal and human behavior

psychological

an approach to psychology that emphasizes bodily events and changes associated with actions, feelings and thoughts

humanistic

an approach to psychology that emphasizes personal growth and the achievement of human potential more than the scientific understanding, prediction, and control of behavior

behaviorism

an approach to psychology that emphasizes the study of objectivity, observable behavior and the role of the environment as a determinant of human and animal behavior

psychoanalytic

an approach to psychology that emphasizes unconscious motives and conflicts. it encompasses both a theory of personality and a method of psychotherapy

structuralism (focused on why something happened)

an early approach to psychology that stressed analysis of immediate experience into basic elements

functionalism (focused on how and why something happened)

an early approach to psychology that stressed the function or purpose of behavior and consciousness

grief

an emotion or group of emotions due to loss

mourning

an outward expression of grief

industrial

application of the findings and methods of experimental, clinical and social psychology to industrial concerns

interpersonal attraction

attraction between people that allows the formation of friendships and relationships

group behavior

behavior is different in a group than if they were on their own

prosocial behavior

caring about the welfare and rights of others, feeling concern and empathy for them, and acting in ways that benefit others

non-directive counseling

carl rogers is most frequently associated with -alternative counseling -directive counseling -nondirective counseling -indirect counseling

a helping relationship in which one party seeks to facilitate the development of informed choices and meaningful actions at a crucial time within the context of another's life

counseling, defined by fruehling

group polarization

the group's collective decision is more extreme that its members' private decisions

social comparison

the idea that there is a drive within individuals to look to outside images in order to evaluate their own opinions and abilities

deindividuation

the loss of self-awareness and sense in individuality in a group or crowd

behavior

the modern definition of psychology is that it is the study of human _______

make sure they know you care about them

the most important thing with families during initial contact

psychology

the scientific study of human behavior and mental processes and how they are affected by an organisms physical state, mental state, and external environment

insight stage

the stage/phase where exploration and assistance in helping the family understand their alternatives, and consolidation and planning occur

action stage

the stage/phase where implementation and actions occur, conclusion and funeral processes, and post funeral follow up happens

exploration stage

the stage/phase where you enter into a helping relationship, and build a helping relationship

funeral service psychology

the study of behavior as it relates to the funeral industry

exploration stage insight stage action stage

three stages/phases in the helping relationship

facilitating

to assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as -facilitating -guidance -counseling -communication

discrimination

treating members of groups differently in circumstances where their rights or treatment should be identical

true

true/false SIDS is most often seen between the ages of four weeks and seven months

true

true/false a common error that adults make when a child learns about death is to talk too much about the subject

true

true/false a counselor focuses on changing behavior, not just creating insight to a problem

false

true/false a counselor is referred to as a helpee

true

true/false a less integrated family may show minimal grief reaction at the time of death

true

true/false a neurosis is a condition where a person shows behavior that is judged as being non-acceptable

false

true/false acceptance of memories of the person who died is not considered a therapeutic activity

true

true/false ambivalence is a characteristic of a normal grief reaction

true

true/false an emotion may be the result of a person reacting to a symbol

false

true/false an extended withdrawal after the death of a loved one is normal

true

true/false contemporary american society euphemizes death

false

true/false coping for the emotionally healthy person means being able to carry on daily life tasks with no regression to grief

false

true/false egoistic suicide results from a person who tends to be very altruisitic

false

true/false emotional response is often related to an emergency situation

false

true/false euthanasia is a latin term for 'good death'

false

true/false expressions of anger and hostility usually increase their intensity

false

true/false freuhling defined counseling as good communication within and between men

false

true/false general counseling is focused on past events rather than the present and future

false

true/false in general information counseling, the counselee would be considered a patient

true

true/false in talking with a child about death, share your own religious convictions

true

true/false it is wise for a funeral director who detects deep feelings of guilt or hostility in a bereaved person to bring the matter to the attention of the clergyman

true

true/false non directive counseling involves reflecting the client's attitudes and feelings back to him

true

true/false normally, the bereaved person wants to talk

true

true/false one need of the bereaved is to deny reality for a while

false

true/false psychology is derived from the greek word 'psyche' which means behavior

true

true/false situations giving rise to emotions are rarely emergency situations

false

true/false studies have shown that suicide has a genetic link and tends to run in families

true

true/false the harsh reality of death may be so 'sugar-coated' by either the clergyman or the funeral director that a death can be made to appear unreal

true

true/false the process of adapting to loss is called mourning

false

true/false those who respond to bereavement by emotional outbursts tend to recover from grief more slowly than those who repress their emotions

false

true/false viewing of the remains of a member of one's family is contrary to accepted principles of grief therapy

social influence

when other people affect an individual's thoughts or actions; may take many forms like conformity, socialization, peer pressure, obedience, leadership, persuasion, sales and marketing

it encourages dependence by the bereaved

which of the following is NOT an advantage of the directive counseling approach? -it encourages dependence by the bereaved -it takes less time -it is fairly easy to learn and conduct -it allows the funeral director to provide necessary information and guidelines

tightness of chest

which of the following is a somatic disturbance in grief? -anger -sadness -tightness of chest -confusion

persuasian

which of the following self concept factors would not affect the ability of the funeral director to effectively communicate with his clientele? -persuasian -attitudes -thoughts -physical appearance

humanistic

emphasizes free will

non-directive

establishing a rapport with the client, appraising the client's problems, and accepting the client's attitudes and feelings are factors specifically associated with which style of counseling? -situational -informational -non directive -directive

cognitive

from the latin word, 'to know'

diffusion of responsibility

group members do not work as hard and avoid taking responsibility for their decisions and actions

groupthink

group members think alike and, for the sake of harmony, suppress disagreements; leads to faulty decision making

psychology

literally means "study of the mind"

prejudice

negative attitude towards others based on their gender, religion, race or membership in a particular group

social facilitation

occurs when an individual's performance improves because of the presence of others

delayed grief

overactivity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are part of what theory? -tasks of mourning -delayed grief -normal grief reactions -three phases of grief

behavioral

study of observable and quantifiable aspects of behavior

cognitive

study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes

social perception

that portion of our awareness that allows us to understand the individuals and groups of our social world

egoistic suicide

that type of self destruction in which a person has little or no group identification and is seen as a loner is referred to as a

bereavement

the act or event of separation or loss that results in the experience of grief

clinical

the branch of psychology concerned with the diagnoses, treatment, and study of mental and emotional problems and disabilities

personality

the branch of psychology that looks at the patterns of thoughts, feelings and behaviors that make a person unique

social psychology

the branch of psychology that studies how groups, institutions, and social context influence individuals and vice versa

developmental

the branch of psychology that studies how people change and grow over time, physically, mentally, and socially

educational

the branch of psychology that studies psychological principles that explain learning and search for ways to improve learning in educational systems

abnormal psychology

the branch of psychology that studies unusual patterns of behavior, emotion and thought, which may or may not be understood as precipitating a mental disorder

counseling

the branch of psychology where they concentrate on helping people with problems of everyday life

the greater the potential for loss, the more intense the reaction

the final component of attachment theory states that: -the level of reliance upon the deceased dictates the response -strong emotional attachment of the deceased usually results in chronic grief -the greater the potential for loss, the more intense the reaction -there is an inverse relationship between the amount of money in the estate and the level of effort to prevent the death

describe, understand, predict, and control or modify behavior and mental processes

the goals of psychology are to: