GEB 3213 Chapter 2

6. _____ messages refer to the unintentional content, both verbal and nonverbal. a. Secondary b. Tertiary c. Auxiliary d. Implicit e. Interpretative

a. Secondary

33. _____ show an actual person, event, or work of art. a. Video stills b. Sketches c. Line drawings d. Diagrams e. Histograms

a. Video stills

10. "I'm going to explain how you can save up to five hundred dollars a year on car insurance." This is an example of a good: a. attention statement. b. introduction. c. body. d. conclusion. e. sequel message.

a. attention statement.

19. The _____ meaning can involve an emotional association with a word, positive or negative, and can be individual or collective, but is not universal. a. connotative b. auxiliary c. semantic d. societal e. implicit

a. connotative

30. In military terms civilian deaths are referred to as "collateral damage." This is an example of: a. doublespeak. b. cliché. c. jargon. d. slang. e. euphemism.

a. doublespeak.

27. A _____ involves substituting an acceptable word for an offensive, controversial, or unacceptable one that conveys the same or similar meaning. a. euphemism b. slang c. cliché d. slur e. jargon

a. euphemism

45. What is Moore's Law? a. Like the law of gravity. b. An observation of exponential growth, that states computer power will double every 2 years. c. An observation that computers are not getting any faster. d. Concerns the law of privacy. e. Concerns the need to change phone every 2 years.

b. An observation of exponential growth, that states computer power will double every 2 years.

_____ show the amount of one or more variables at different time intervals. a. Line drawings b. Bar charts c. Histograms d. Line graphs e. Pie charts

b. Bar charts

What is Stephen Covey's suggestion to balance the need for attention to detail with the need to arrive at the end product? a. Create a priority list; focus on the most important. b. Begin with the end in mind. c. Delegate effectively. d. Learn to multitask. e. Focus on detail first, and then scale up.

b. Begin with the end in mind.

18. Simon hears two young boys discussing a recent rock concert. While he could understand the dictionary meaning of most of the words he heard, he found it hard to understand the conversation. What aspect of the words is Simon missing here? a. Syntactical rule b. Connotative meaning c. Auxiliary message d. Denotative meaning e. Collective meaning

b. Connotative meaning

1. Which of the following statements is not true about language(s)? a. Languages are living exchange systems of meaning. b. Languages are not bound by context. c. Words themselves hold no meaning. d. Words change meaning over time. e. People interpret language based on their framework of experience.

b. Languages are not bound by context.

46. For mobile communication, visual images work best when they a. Are sparkly and colorful. b. Speak for themselves, requiring little interpretation or context clues. c. Have big captions to explain them d. Respect the law of privacy. e. They are updated every day.

b. Speak for themselves, requiring little interpretation or context clues.

22. When Rachel heard her supervisor, Jones, complaining of a bad patch in her life and its effect on her performance, Rachel comforted her by saying, "Stay the course. Every cloud has a silver lining." Which communication barrier might Rachel experience here? a. Syntactical conflict b. Usage of clichés c. Usage of jargon d. Paradigm shift e. Denotative meaning

b. Usage of clichés

5. As you are preparing to go for lunch, you ask your colleague to join you by saying, "Zack, join me for lunch, will you?" This is an example of a _____ message. a. direct b. primary c. explicit d. auxiliary e. active

b. primary

40. Martin Luther King Jr.'s "I Have a Dream" speech is a fine example for its usage of _____. a. signposts. b. repetition. c. actual objects. d. foreshadowing. e. visual aids.

b. repetition.

31. According to the text, there are _____ barriers to communication. a. nine b. six c. five d. three e. seven

b. six

26. "Cecelia's new boyfriend is a real airhead."—is an example of the usage of: a. semantics. b. slang. c. axioms. d. jargon. e. cliché.

b. slang.

23. ____ is an occupation-specific language used by people in a given profession. a. Slang b. Spec speak c. Jargon d. Lingo e. Cliché

c. Jargon

37. _____ show the change in one or more variables progressively across time. a. Histograms b. Pie charts c. Line graphs d. Bar charts e. Diagrams

c. Line graphs

4. _____ messages refer to the intentional content, both verbal and nonverbal. a. Directed b. Explicit c. Primary d. Auxiliary e. Secondary

c. Primary

13. "Please to the auditorium on Wednesday in the meeting at 12 noon come." Which of the following rules is this statement violating? a. Ontological rule b. Interpretative rule c. Syntactic rule d. Semantic rule e. Etymological rule

c. Syntactic rule

41. Which of the following is not one of the suggestions to improve your tone? a. Read your document loud before you deliver it. b. Listen or watch others' presentations. c. Use a speech synthesizer. d. Seek out feedback from others. e. Practice voice modulation

c. Use a speech synthesizer.

15. Which of the following statements is not true about words and their meaning? a. What we mean needs to be explained in more than one way. b. Words often require us to negotiate their meaning. c. When we follow the linguistic rules, miscommunication is not possible. d. Words and their meanings are sometimes limited by factors beyond our control. e. Words attempt to represent the ideas we want to communicate.

c. When we follow the linguistic rules, miscommunication is not possible.

20. In trying to simplify concepts, we may use labeling to the point where distinctions are lost. Though this ability to simplify concepts makes it easier to communicate, it sometimes makes us lose track of the specific meaning we are trying to convey. The quality of words described here is: a. connotation. b. displacement. c. abstraction. d. denotation. e. implication.

c. abstraction.

2. According to the famous linguist Hayakawa, the meaning of words: a. is ontological. b. is etymological. c. lies within us. d. changes over time. e. remains unchanged across time.

c. lies within us.

8. _____ messages refer to the intentional and unintentional ways a primary message is communicated. a. Tertiary b. Implied c. Multidirectional d. Auxiliary e. Interpretative

d. Auxiliary

29. _____ is the deliberate use of words to disguise, obscure, or change meaning. a. Slang b. Cliché c. Euphemism d. Doublespeak e. Jargon

d. Doublespeak

16. _____ are clear points of view involving theories, laws, and/or generalizations that provide a framework for understanding. a. Axioms b. Etymological premises c. Ideologies d. Paradigms e. Culture biases

d. Paradigms

_____ show the percentages of the whole occupied by various segments. a. Sketches b. Line graphs c. Histograms d. Pie charts e. Bar charts

d. Pie charts

39. _____ are key words that alert the audience to a change in topic, a tangential explanation, an example, or a conclusion. a. Cues b. Trigger words c. Deflectors d. Signposts e. Alerts

d. Signposts

28. After visiting her best friend, Samantha, who was pregnant, Moe came home and told her boyfriend that Samantha was in an interesting condition. Moe's words are an example of the usage of a(n): a. slur. b. cliché. c. slang. d. euphemism. e. jargon.

d. euphemism.

24. The following conversation from a military order—"Operation canked. Call jarheads to don their cammies. Gotta meet the brig rats"—is an example of the usage of: a. abstraction. b. clichés. c. axioms. d. jargons. e. slang.

d. jargons.

Perhaps the most important rule to remember in using visuals is this: a. always present the visuals before the explanation of the data. b. the visuals should reflect the diversity of the audience. c. usage of colors should reflect universally accepted standards. d. the visuals are to support your document or presentation. e. animation and garish colors should be avoided.

d. the visuals are to support your document or presentation.

9. Which of the following is not part of a message? a. An attention statement b. An introduction c. A body d. A conclusion e. A sequel message

e. A sequel message

38. _____ show the audience an item crucial to the discussion. a. Photographs b. Video stills c. Sketches d. Drawings e. Actual objects

e. Actual objects

What is advised when you are presenting to a group of a certain background? a. Include as many related technical terms as possible. b. Send a copy to the group for prior approval. c. Consult an expert to draft the presentation. d. Invite a group member to assist you in the presentation. e. Connect to someone to check for common ground.

e. Connect to someone to check for common ground.

14. Julia meets Kacey at the cafeteria and asks how work was proceeding. Kacey looks down for a few seconds, looks sideways, and after a long pause, says in a long, drawn-out monotone, "Yeah, work is good." Which communication rule influences Julia's thought that Kacey was not enjoying work for some reason? a. Ontological rule b. Interpretative rule c. Syntactic rule d. Semantic rule e. Contextual rule

e. Contextual rule

34. _____ show the visual relationships among two or more things; a shape, a contrast in size, a process , or how something works. a. Histograms b. Pie charts c. Line graphs d. Photographs e. Line drawings

e. Line drawings

12. _____ rules govern the meaning of words and how to interpret them. a. Interpretative b. Syntactic c. Ontological d. Etymological e. Semantic

e. Semantic

25. _____ is the use of existing or newly invented words to take the place of standard or traditional words with the intent of adding an unconventional, non-standard, humorous, or rebellious effect. a. Lingo b. Cliché c. Axioms d. Jargon e. Slang

e. Slang

42. What is the advantage of oral communication in terms of understanding? a. The tone or inflection gives added meaning. b. Speech is easier to understand than text. c. Speech reaches a wider audience than writing. d. The rapport between the speaker and the audience aids in understanding. e. You can ask clarifying questions.

e. You can ask clarifying questions.

21. A(n) _____ is a once-clever word or phrase that has lost its impact through overuse. a. oxymoron b. jargon c. axiom d. paradigm e. cliché

e. cliché

17. Words have two types of meanings: _____ and _____. a. implicit; explicit b. societal; individual c. syntactic; semantic d. primary; auxiliary e. denotative; connotative

e. denotative; connotative

3. The one certain thing about the message you sent to the receiver is that the receiver will: a. revise his/her premises according to the information sent. b. process the information sequentially, not simultaneously. c. not be able to interpret all the relevant information. d. filter the information selectively. e. interpret it based on their framework of experience.

e. interpret it based on their framework of experience.

11. The _____ is a message or thought that stays with your audience well after the communication is finished. a. exhortation b. continuity message c. sequel message d. afterthought e. residual message

e. residual message

7. Aldrin is short, dark, and a little obese and is lovingly called "Teddy" by his friends. Whenever he says something, most of his friends consider it with a lot of warmth and empathy. They have this "soft spot" for Aldrin. The impression caused by Aldrin is an example of _____ messages. a. positive b. tertiary c. auxiliary d. implicit e. secondary

e. secondary