Government Operations Center Liaison Fundamentals

Government Operations Center

A physical site where emergency management and agency partners coordinate support for community response and recovery operations Purpose: to provide a setting for inter agency coordination, resource management, planning, and communication with other government operations centers and incident command posts

Disaster Operations

A temporary field-based structure that provides a central location for the coordination of Red Cross efforts and resources for preparedness, response, and recovery Operation structure is organized, staffed, and managed in a manner consistent with adapted principles; led by a designated disaster leadership team, often located at operation HQ

Federal Instrumentality

Allows the Red Cross to carry out some functions on behalf of the US government

Emergency Support Function 6

Co-lead with the Federal Emergency Management Agency (FEMA) for the mass care component of ESF-6; codified in a Memorandum of Agreement, which sets forth the responsibilities of FEMA and Red Cross in more detail Red Cross acts as a leader and partner with all levels of government in sheltering, feeding, bulk distribution and family reunification

Collaboration

Collaboration with government and non-government agencies to ensure effective, seamless, and complimentary service delivery to individuals and communities before, during, and after a disaster

Long-Term Recovery

Community recovery development Casework and recovery planning Direct client assistance Community preparedness and resiliency building

National Planning Framework

Describes how the entire community works cohesively to achieve the National Preparedness Goal called for by Presidential Policy Directive 8 Red Cross is delegated specific roles in helping prepare for, respond to, and recover from emergencies

Service Delivery Plan

Describes strategy, tactics, and resources needed for disaster operations Components: Scope of Government Operations activity HR Material resources Transition plan Collaboration with government partners Declaration status, planning, and resource implication Internal communications strategy for coordination and information exchange

Roles, Responsibilities, and Authority: Teams

Division Response Management Teams

Congressional Charter

Document codifying the Red Cross role to "carry on a system of national and international relief" in the US

Mass Care Plan

Duties: ESF-6 subject matter expert Planning and reporting lead Gathering and reporting shelter numbers Anticipate needs Request input Submit reports Actively listen to needs and concerns of partners

Roles, Responsibilities, and Authority: People

Government Operations Center Liaison Division Disaster State Relations Director Division Disaster Executive Division Disaster Director Regional Disaster Officer

Roles, Responsibilities, and Authority: Government

Guided by a Congressional charter and mission, and agreements with government entities and their disaster plans The Red Cross plays a key role in supporting the government in meeting their responsibilities

Planning

Mass Care Incident Action Service Delivery Long-Term Recovery

Misconceptions

Refer to Congressional Charter, corporate policies, and agreements with local and federal agencies

Service Delivery Coordination

Resource requests, clear communication, creative problem solving

Incident Action Plan (IAP)

Serves as a short-term plan for the operation Documents the plan for the coming operational period, usually 24 hours Communicates incident objectives, prescribes tactics, and provides information on communications, resource assignments, and work activities for the operation Serves as a mechanism for senior leadership to understand how incident objectives will be met

Mass Care: Daily Reports

State & Local Government Operation Center Situation Report IAP's Volunteer Organizations Active in Disaster Community Agency Activity Reports Disaster Declaration and Amendments FEMA National Situation Reports

Expectations

Understand the roles, guidelines, policies and processes; information sharing in the context of enhancing understanding and negotiating solutions