HB 307 Exam 1
180
Under the law, discrimination charges must be filed within _____ days of the alleged unlawful practice
language, culture, ancestry, and/or similar social characteristics
A "national origin group" is defined as a group of people sharing a common:
SWOT
A _____ analysis is intended to help executives summarize the major facts and forecasts derived from external and internal analyses
Markov analysis
A _____ is used to depict the number and percentage of employees of an organization in each job from year to year, with proportions of those who are promoted, demoted, transferred, or who exit the organization
subordinates
A competitive environment includes all of the following EXCEPT:
conditions caused due to the demands of the work environment
A disability under the Americans with Disabilities Act of 1990 can be defined by all of the following EXCEPT:
the changing attitudes of society at large
A factor that appears to have influenced the growth of the Equal Employment Opportunity (EEO) legislation is:
a statement of the knowledge, skills, and abilities required of a person to perform a job
A job specification is:
nearly 65
A survey conducted by the Human Resource Planning Society revealed that ______ percent of the responding companies believe that their HR group plays an important role in developing human capital
10 percent
About _____ of what Americans produce every year dollar-wise is sold abroad
adding more responsibility to jobs
According to Herzberg, managers can enrich the jobs of employees by:
40 percent
According to the U.S. Bureau of Labor Statistics, about _____ of people over 55 now participate in the labor force
develop a plan of action to correct areas of past discrimination
Affirmative action requires employers to:
10
An employer interviews 150 qualified applicants, 100 whites and 50 Hispanics. If 25 whites are hired, a minimum of how many Hispanics would have to be hired to avoid charges of adverse impact?
the employer's workforce by race and sex compares favorably with the surround labor marker
An employer's workforce is said to be at par with the relevant labor market when:
70 percent
Approximately ____ of mothers with school-age children are employed
customers
At the fundamental level, a firm's strategy should focus on creating value for:
the degree to which a job provides independence and discretion to an individual in scheduling the work and determining the procedures to use
Autonomy refers to:
permit discrimination by an employer
Bona fide occupational qualifications can:
is an attempt to decrease subjectivity of forecasts
The Delphi technique
False
T/F: A 35-year-old applicant who is denied employment based upon age may file a claim under the Age Discrimination in Employment Act if the organization hired a 21-year-old
True
T/F: A SWOT analysis helps executives summarize the major facts and forecasts derived from external and internal analyses
True
T/F: A cultural audit can be used to examine the attitudes and expectations of employees
False
T/F: Because a job analysis includes information about the requirements of someone performing a job, it provides the criteria for evaluating the people who do the work
True
T/F: Changes in labor supply can place limits on the strategies available to firms
True
T/F: Companies are increasingly rotating non-HR managers into HR positions and vice versa to give them exposure to different areas of the organization
True
T/F: Corporate social responsibility is the responsibility of an organization to act in the best interests of the people and communities affected by its activities
False
T/F: Critical incident analysis is an organization-specific list of tasks and their descriptions that are used as a basis to identify components of a job
False
T/F: Dirty jokes, vulgar slang, nude pictures, swearing and personal ridicule and insult constitute quid pro quo sexual harassment
True
T/F: Early nondiscrimination laws failed to give the enforcement power to the agencies charged with upholding them
False
T/F: Employee interviewing is the most accurate method of job analysis because the employee is least likely to exaggerate essential job functions
True
T/F: Employees today are less likely to define success in terms of financial gain
True
T/F: Employers are legally required to treat pregnancy the same way they treat any other medical disability
True
T/F: Forecasting is frequently more of an art than a science, providing inexact approximations rather than absolute results
False
T/F: HR managers need not be concerned about state fair employment practice laws since they are usually less stringent and less comprehensive than federal laws prohibiting discriminiation
False
T/F: Human capital is owned by an organization and is part of its core competencies
False
T/F: If the criteria used to hire and evaluate employees are vague and not job-related, employers are less likely to find themselves being accused of discriminating against the members of protected classes
True
T/F: In general, many companies are realizing a diminished demand for touch labor and an increasing demand for knowledge work
True
T/F: In international joint ventures, the issue of culture is paramount
True
T/F: Inflating a job's responsibilities can occur unintentionally
False
T/F: Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*NET
True
T/F: KSAOs refer to the knowledge, skills, abilities, and other attributes required of a person performing a job
False
T/F: Labor costs are always the smallest expenditures companies make, particularly in service-intensive firms
False
T/F: Managers cannot be sued for discrimination because they merely act as agents of their employer
True
T/F: Managers of businesses where employees perform many different job tasks must be concerned about writing specific job descriptions because federal guidelines and court decisions require job requirements to be based on valid job-related criteria
True
T/F: Older workers are often willing to work flexible hours
True
T/F: One of the roles of HR managers is to act as employee advocates despite their positions as managers
True
T/F: Organizational core values form the foundation of a firm's decision
True
T/F: Participation, innovation, access to information, and accountability are the four conditions that organizations must encourage to realize the benefits of empowerment
True
T/F: Reasonable accommodation for a disability may include reassignment to a vacant position
False
T/F: Requiring a high school diploma, even for a laborer job, is acceptable under the law if the company has a policy that all employees must be high school graduates
True
T/F: Seniority systems can be used by companies to legally justify paying men more than women
True
T/F: The Equal Pay Act makes it illegal to discriminate against people in terms of the pay, employee benefits, and pension they earn based on their gender when they do equal work
True
T/F: The Lilly Ledbetter Fair Pay Act states that the 180-day statute of limitations for filing an equal-pay lawsuit with the Equal Employment Opportunity Commission (EEOC) resets with each new discriminatory paycheck an employee receives
True
T/F: The Pregnancy Discrimination Act requires pregnancy leave dates to based on the individual employee's ability to work
True
T/F: The U.S. Department of Education has found that less than half of all high school seniors in the U.S. are unable to handle basic math involving fractions, decimals, and simple algebra.
False
T/F: The Uniform Guidelines on Employee Selection Procedures require validated procedures for selecting and promoting employees but do not apply to dismissal, transfer or demotion
True
T/F: The law requires employers to be able to show that the job criteria they use to select employees for a particular position relate specifically to the duties for that job
True
T/F: The quality-of-fill metric attempts to measure how well new hires of an organization are performing so that the organization will have enough top performers to propel it toward its strategic objectives
True
T/F: The target company for benchmarking does not need to be a competitor
True
T/F: Title VII of the Civil Rights Act prohibits discrimination on the basis of race, color, religion, sex or age
True
T/F: Trend analysis refers to the use of statistical techniques to plot a historical trend of a business factor
True
T/F: When employee leasing is used, a firm signs an agreement with a professional employer organization
True
T/F: When pursuing an adverse impact claim, an individual is alleging that the employer's selection practices have unintentionally discriminated against a protected group
replacement charts
Talent inventories can be used to develop ______, which list current jobholders
essential job functions for job success
The American with Disabilities Act requires that job duties and responsibilities must be:
cultural audit
The examination of the attitudes and activities of a company's workforce is done using:
establishing a mission, vision, and values for an organization
The first step in strategic planning involves:
Globalization
The national identities of products are blurring due to the effect of
succession planning
The process of identifying, developing, and tracking talented individuals so that they may eventually assume top-level positions is:
order of importance
The statements in a job description covering job duties or essential job functions are usually arranged in:
40 hours in a week
Compressed workweeks can be problematic because the Fair Labor Standards Act requires the payment of overtime to regular employees who work more than:
resource flexibility
Cross-training and job rotations are intended to improve the ____ of an organization
a new focus on corporate social responsibility
Globalization has lead to _____
work group synergy
Hackman and Oldham propose that the five characteristics in their job characteristics model lead to all of the following EXCEPT:
Outsourcing
Hiring someone outside the company to perform tasks that could be done internally is known as:
the process of anticipating and providing for the movement of people into, within, and out of an organization
Human resource planning is:
16 percent
In 2011, about ____ of sexual harassment complaints filed with the EEOC were filed by men
a steady increase
In recent years, the number of age discrimination complaints filed with the EEOC has shown:
substitutes
In the telephone industry, mobile phones and VOIP (Voice-over-the-Internet Protocol) are examples of ______ for traditional firms
the information it collects serves many HRM functions
Job analysis is called the cornerstone of HRM because:
self-esteem and job satisfaction
Job enrichment is touted as helping employees with:
seniority
Layoff decisions are usually based on:
protected classes
Major federal EEO laws have been enacted to prevent discrimination against groups of workers most often affected by unfair employment practices. These groups are referred to as:
large portions of American workers are nearing retirement
Managers are concerned that the expertise of employees will be rapidly drained from their companies because:
unique skills directly related to company strategy
Strategic knowledge workers have:
the degree to which a job entails a variety of different activities, requiring the use of different skills and talents
Skill variety refers to:
60
Today about _____ percent of women aged 16 years and older participate in the work force in the U.S.
soliciting expert opinions
Trend analysis includes all of the following steps EXCEPT:
a flextime arrangement
When an employee can adjust their daily starting and quitting times, provided they work a certain number of hours per day or week, their work schedule is known as:
Accommodating unemployed workers
Which of the following does NOT represent a cultural change emerging in organizations?
Turnover
Which of the following is NOT a cell of the Balanced Scorecard model?
Applications
Which of the following is NOT a method to gather job analysis information?
It has diminished the role of supervisors in managing employees
Which of the following is NOT a primary impact that technology has had on human resources management
It reduces overhead costs and office space of a company
Which of the following is an advantage of telecommuting?
Labor costs
Which of the following is one of the largest expenditures of service companies?
Downsizing
Which strategy refers to the planned elimination of jobs?
79 percent
Women who are employed full-time today make about _______ of what men employed full-time make
Job enrichment
______ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying
Sustainability
_______ is closely related to corporate social responsibility