HB 307 Exam 1

180

Under the law, discrimination charges must be filed within _____ days of the alleged unlawful practice

language, culture, ancestry, and/or similar social characteristics

A "national origin group" is defined as a group of people sharing a common:

SWOT

A _____ analysis is intended to help executives summarize the major facts and forecasts derived from external and internal analyses

Markov analysis

A _____ is used to depict the number and percentage of employees of an organization in each job from year to year, with proportions of those who are promoted, demoted, transferred, or who exit the organization

subordinates

A competitive environment includes all of the following EXCEPT:

conditions caused due to the demands of the work environment

A disability under the Americans with Disabilities Act of 1990 can be defined by all of the following EXCEPT:

the changing attitudes of society at large

A factor that appears to have influenced the growth of the Equal Employment Opportunity (EEO) legislation is:

a statement of the knowledge, skills, and abilities required of a person to perform a job

A job specification is:

nearly 65

A survey conducted by the Human Resource Planning Society revealed that ______ percent of the responding companies believe that their HR group plays an important role in developing human capital

10 percent

About _____ of what Americans produce every year dollar-wise is sold abroad

adding more responsibility to jobs

According to Herzberg, managers can enrich the jobs of employees by:

40 percent

According to the U.S. Bureau of Labor Statistics, about _____ of people over 55 now participate in the labor force

develop a plan of action to correct areas of past discrimination

Affirmative action requires employers to:

10

An employer interviews 150 qualified applicants, 100 whites and 50 Hispanics. If 25 whites are hired, a minimum of how many Hispanics would have to be hired to avoid charges of adverse impact?

the employer's workforce by race and sex compares favorably with the surround labor marker

An employer's workforce is said to be at par with the relevant labor market when:

70 percent

Approximately ____ of mothers with school-age children are employed

customers

At the fundamental level, a firm's strategy should focus on creating value for:

the degree to which a job provides independence and discretion to an individual in scheduling the work and determining the procedures to use

Autonomy refers to:

permit discrimination by an employer

Bona fide occupational qualifications can:

is an attempt to decrease subjectivity of forecasts

The Delphi technique

False

T/F: A 35-year-old applicant who is denied employment based upon age may file a claim under the Age Discrimination in Employment Act if the organization hired a 21-year-old

True

T/F: A SWOT analysis helps executives summarize the major facts and forecasts derived from external and internal analyses

True

T/F: A cultural audit can be used to examine the attitudes and expectations of employees

False

T/F: Because a job analysis includes information about the requirements of someone performing a job, it provides the criteria for evaluating the people who do the work

True

T/F: Changes in labor supply can place limits on the strategies available to firms

True

T/F: Companies are increasingly rotating non-HR managers into HR positions and vice versa to give them exposure to different areas of the organization

True

T/F: Corporate social responsibility is the responsibility of an organization to act in the best interests of the people and communities affected by its activities

False

T/F: Critical incident analysis is an organization-specific list of tasks and their descriptions that are used as a basis to identify components of a job

False

T/F: Dirty jokes, vulgar slang, nude pictures, swearing and personal ridicule and insult constitute quid pro quo sexual harassment

True

T/F: Early nondiscrimination laws failed to give the enforcement power to the agencies charged with upholding them

False

T/F: Employee interviewing is the most accurate method of job analysis because the employee is least likely to exaggerate essential job functions

True

T/F: Employees today are less likely to define success in terms of financial gain

True

T/F: Employers are legally required to treat pregnancy the same way they treat any other medical disability

True

T/F: Forecasting is frequently more of an art than a science, providing inexact approximations rather than absolute results

False

T/F: HR managers need not be concerned about state fair employment practice laws since they are usually less stringent and less comprehensive than federal laws prohibiting discriminiation

False

T/F: Human capital is owned by an organization and is part of its core competencies

False

T/F: If the criteria used to hire and evaluate employees are vague and not job-related, employers are less likely to find themselves being accused of discriminating against the members of protected classes

True

T/F: In general, many companies are realizing a diminished demand for touch labor and an increasing demand for knowledge work

True

T/F: In international joint ventures, the issue of culture is paramount

True

T/F: Inflating a job's responsibilities can occur unintentionally

False

T/F: Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*NET

True

T/F: KSAOs refer to the knowledge, skills, abilities, and other attributes required of a person performing a job

False

T/F: Labor costs are always the smallest expenditures companies make, particularly in service-intensive firms

False

T/F: Managers cannot be sued for discrimination because they merely act as agents of their employer

True

T/F: Managers of businesses where employees perform many different job tasks must be concerned about writing specific job descriptions because federal guidelines and court decisions require job requirements to be based on valid job-related criteria

True

T/F: Older workers are often willing to work flexible hours

True

T/F: One of the roles of HR managers is to act as employee advocates despite their positions as managers

True

T/F: Organizational core values form the foundation of a firm's decision

True

T/F: Participation, innovation, access to information, and accountability are the four conditions that organizations must encourage to realize the benefits of empowerment

True

T/F: Reasonable accommodation for a disability may include reassignment to a vacant position

False

T/F: Requiring a high school diploma, even for a laborer job, is acceptable under the law if the company has a policy that all employees must be high school graduates

True

T/F: Seniority systems can be used by companies to legally justify paying men more than women

True

T/F: The Equal Pay Act makes it illegal to discriminate against people in terms of the pay, employee benefits, and pension they earn based on their gender when they do equal work

True

T/F: The Lilly Ledbetter Fair Pay Act states that the 180-day statute of limitations for filing an equal-pay lawsuit with the Equal Employment Opportunity Commission (EEOC) resets with each new discriminatory paycheck an employee receives

True

T/F: The Pregnancy Discrimination Act requires pregnancy leave dates to based on the individual employee's ability to work

True

T/F: The U.S. Department of Education has found that less than half of all high school seniors in the U.S. are unable to handle basic math involving fractions, decimals, and simple algebra.

False

T/F: The Uniform Guidelines on Employee Selection Procedures require validated procedures for selecting and promoting employees but do not apply to dismissal, transfer or demotion

True

T/F: The law requires employers to be able to show that the job criteria they use to select employees for a particular position relate specifically to the duties for that job

True

T/F: The quality-of-fill metric attempts to measure how well new hires of an organization are performing so that the organization will have enough top performers to propel it toward its strategic objectives

True

T/F: The target company for benchmarking does not need to be a competitor

True

T/F: Title VII of the Civil Rights Act prohibits discrimination on the basis of race, color, religion, sex or age

True

T/F: Trend analysis refers to the use of statistical techniques to plot a historical trend of a business factor

True

T/F: When employee leasing is used, a firm signs an agreement with a professional employer organization

True

T/F: When pursuing an adverse impact claim, an individual is alleging that the employer's selection practices have unintentionally discriminated against a protected group

replacement charts

Talent inventories can be used to develop ______, which list current jobholders

essential job functions for job success

The American with Disabilities Act requires that job duties and responsibilities must be:

cultural audit

The examination of the attitudes and activities of a company's workforce is done using:

establishing a mission, vision, and values for an organization

The first step in strategic planning involves:

Globalization

The national identities of products are blurring due to the effect of

succession planning

The process of identifying, developing, and tracking talented individuals so that they may eventually assume top-level positions is:

order of importance

The statements in a job description covering job duties or essential job functions are usually arranged in:

40 hours in a week

Compressed workweeks can be problematic because the Fair Labor Standards Act requires the payment of overtime to regular employees who work more than:

resource flexibility

Cross-training and job rotations are intended to improve the ____ of an organization

a new focus on corporate social responsibility

Globalization has lead to _____

work group synergy

Hackman and Oldham propose that the five characteristics in their job characteristics model lead to all of the following EXCEPT:

Outsourcing

Hiring someone outside the company to perform tasks that could be done internally is known as:

the process of anticipating and providing for the movement of people into, within, and out of an organization

Human resource planning is:

16 percent

In 2011, about ____ of sexual harassment complaints filed with the EEOC were filed by men

a steady increase

In recent years, the number of age discrimination complaints filed with the EEOC has shown:

substitutes

In the telephone industry, mobile phones and VOIP (Voice-over-the-Internet Protocol) are examples of ______ for traditional firms

the information it collects serves many HRM functions

Job analysis is called the cornerstone of HRM because:

self-esteem and job satisfaction

Job enrichment is touted as helping employees with:

seniority

Layoff decisions are usually based on:

protected classes

Major federal EEO laws have been enacted to prevent discrimination against groups of workers most often affected by unfair employment practices. These groups are referred to as:

large portions of American workers are nearing retirement

Managers are concerned that the expertise of employees will be rapidly drained from their companies because:

unique skills directly related to company strategy

Strategic knowledge workers have:

the degree to which a job entails a variety of different activities, requiring the use of different skills and talents

Skill variety refers to:

60

Today about _____ percent of women aged 16 years and older participate in the work force in the U.S.

soliciting expert opinions

Trend analysis includes all of the following steps EXCEPT:

a flextime arrangement

When an employee can adjust their daily starting and quitting times, provided they work a certain number of hours per day or week, their work schedule is known as:

Accommodating unemployed workers

Which of the following does NOT represent a cultural change emerging in organizations?

Turnover

Which of the following is NOT a cell of the Balanced Scorecard model?

Applications

Which of the following is NOT a method to gather job analysis information?

It has diminished the role of supervisors in managing employees

Which of the following is NOT a primary impact that technology has had on human resources management

It reduces overhead costs and office space of a company

Which of the following is an advantage of telecommuting?

Labor costs

Which of the following is one of the largest expenditures of service companies?

Downsizing

Which strategy refers to the planned elimination of jobs?

79 percent

Women who are employed full-time today make about _______ of what men employed full-time make

Job enrichment

______ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying

Sustainability

_______ is closely related to corporate social responsibility