Health Services Management and Economics Midterm
Midlevel Practitioners (advanced practice nurses/physician assistants) requirements
-Graduate degree + clinical training (state law defines scope of practice) -Certification exam + continuing education
economic implications of physicians moving from solo to group practices
-Greater market power: more leverage when negotiating reimbursement rates with insurers -Economies of scale: costs of running business shared among group
Licensed Practical Nurses/Licensed Vocational Nurses requirements
-High school degree + 1 yr training program -Licensing exam
AMA punctuation
-Period to separate each group of bibliographic elements (authors name and journal title) -Commas to separate closely related items (list of author names) -Semicolon to separate different elements in a bibliographic group (publisher's name and copyright year) -Colon between title and subtitle, before page numbers -Arabic superscript numerals placed outside periods and commas and inside colons and semicolons
Braidwood v. Becerra
-Plaintiffs' said the ACA makes it impossible to buy insurance unless they pay for preventative car they don't want or need. Also may violate religious ideals by validating homosexual behavior etc. -Decision: HHS cannot enforce the ACA's requirement for private health plans to cover without cost sharing reccommending preventive services
Organizational Behavior
-The study of how people act within organizations -How to create working conditions that foster employee effectiveness and organizational productivity
employee retention functions
-employee relations and engagement -training and development -managing compensation and benefits -assessing employee performance
Six Management Functions
1. Planning 2. Organizing 3. Staffing 4. Controlling 5. Directing 6. Decision making
Determinants of health
20% clinical care 30% health behaviors 10% physical environment 40% socioeconomic factors
Oligopoly
A few sellers, many buyers
Commercial Determinants of Health
Behaviors of private entities in the healthcare industry that influence health based on what is or is not provided to them, when, where, how, and at what cost.
utilization management
Controls health care costs and the quality of health care by reviewing cases for appropriateness and medical necessity.
Types of Healthcare Services
Direct Care Non-direct Care
cost sharing
Provision of a healthcare insurance policy that requires policyholders to pay for a portion of their healthcare services; a cost-control mechanism.
substitute good/service
a product or service that consumers see as essentially the same or similar-enough to another product
Heuristic
a simple thinking strategy that often allows us to make judgments and solve problems efficiently; usually speedier but also more error-prone than algorithms
Board member fiduciary responsibilities
duty of care, duty of loyalty, duty of obedience
adverse selection
tendency of consumers with high disease risks or costly medical conditions to systematically select health insurance plans with comprehensive coverage
Vision
•Desired future state •What organization plans to accomplish over a period of time (e.g., 3 to 5 years)
Nonexempt employees
(1) paid at least the minimum wage plus overtime, with no exceptions (2) employees may not offer compensatory time, or comp time, to nonexempt employees instead of overtime (3) any time worked in excess of 40 hours in a workweek must be paid at 1.5 times the hourly wage, also called time-and-a-half
Participants in healthcare market
- Consumers (patients) - Producers (doctors/hospitals) - Payers (public/private insurance or individuals)
Governing board responsibilities
- Strategic planning including mission, vision, and values - Oversight of quality, performance, and measurement - Financial oversight - CEO selection, performance evaluation, and succession planning - Risk identification and oversight - Communication and accountability - Governance
Nursing Assistants/Orderlies requirements
-75 hours on the job training and competency examination
Medicaid/CHIP
-A federal and state assistance program that pays for health care services for people who cannot afford them. -Funded by federal and state taxes
Medicare
-A federal program of health insurance for persons 65 years of age and older -Part A funded by payroll taxes paid by employers and employees -Part B and D funded by income taxes and enrollee premiums
Registered Nurse requirements
-Associate or bachelor's degree (typical), graduate degree (optional) -State licensure + continuing education -May have specialty credentialing
Physicians requirements
-Bachelor's degree + medical school + residency -State licensure + continuing education -Optional board certification, hospital privileges
Price sensitivity/elasticity
-Elastic goods: price change affects quantity demanded in price sensitive goods (ex.mental healthcare, prescription drugs) -Inelastic goods: price change does not change demand (ex. hospital admissions)
Modern Management Theory
-Systems Theory Measures workplace effectiveness based on interaction between org and enviro. Open v. Closed system -Patient Centered Management Systems approach, interdisciplinary. Addressing root causes of disease, SDOH. Patient engagement, collaboration, cultural competency,
Home Health Aides/ Personal Care Aides requirements
-Training program -Competency evaluation + state certification
negative effects of cost sharing for people with low incomes
-decreased enrollment and coverage renewals -many become uninsured and face increased barriers to care and financial burdens
Perfect competition v. healthcare market
-different prices for different buyers -incomplete information -seller/payer may influence price -multiple parties involved in financing
Open HMO, PPO, POS
-network providers contracted with health plan -some utilization management
insurer's role in the healthcare market
-pool and price risk -process claims -pay providers for care
conventional/indemnity insurance
-providers are independent of health plan -no utilization management
closed pre-paid panel group practice HMO insurance
-providers are integrated with health plan -strict utilization management
How managed care can reduce costs
-reduce price by increase patient cost-sharing -reduce quantity of services by limit of number of days/visits or rejecting claims -substitute cheaper inputs like Rx or replacing doctors with mid-level practitioners -reorganize by integrating providers with health plan (closed panel HMO)
IRS Form 990
-tax exempt organizations must file with IRS -Reports annual info (fiscal year) -publicly available -snapshot of organization's financial health, governance, and operations
Monopoly
1 seller, many buyers
POS (point of service)
A plan, combining features of an HMO and a PPO, in which members may choose from providers in a primary or secondary network.
Premium
A specific sum of money paid monthly by the insured to the insurance company in exchange for financial protection against loss.
PPO (Preferred Provider Organization)
A type of health plan that contracts with medical providers, such as hospitals and doctors, to create a network of participating providers. You pay less if you use providers that belong to the plan's network.
Coverage of preventative services under the ACA
ACA requires most health plans to cover certain preventative services without cost sharing -PrEP -Routine vaccines -Services for infants, children, and adolescents, Preventative care and screenings for women
The self sufficiency standard
Alternate to federal poverty measure Determines the amount of income required for working families to meet basic needs at a minimally adequate level, taking into account family composition, ages of children, and geographic differences in costs
deductible
Amount you must pay before you begin receiving any benefits from your insurance company
Charges v. Prices
Charges: •The "list price" for a health care service (amount charged by provider without any discounts) •Does not reflect what (most) patients pay •Typically set abnormally high (in relation to cost of providing the service) Prices: •Total amount that provider expects to receive from insurer/patient as payment for a health care service •Accounts for discounts negotiated by insurers (provider agrees to lower price in exchange for higher patient volume)
Problems with Mollie Orshansky's federal poverty measure
Does not account for -taxes -regional price differences -payments from anti poverty programs -assumes 2 parent household with one stay at home parent
Behavioral Management Theory
Focus on behaviors that contribute to workplace productivity, such as motivation, negotiation, conflict resolution, expectations, and group dynamics
Systematic management theory
Focus on regulation and control of organizational processes and procedures
HMO (Health Maintenance Organization)
Health insurance that requires a PCP and wants you to use only in-network doctors
Leadership v. management
Leadership= external Management= internal
Monopolistic Competition
Many sellers, many buyers, product differentiation, prices higher than perfect competition
Is the Absolute income hypothesis reality?
No. • Income has diminishing effect on health: • Substantial improvement in health initially as income increases • Health improvements then get smaller as income increases
Non-direct care
Provide products or services that support healthcare services, may be paid by insurance or out-of-pocket
Exempt employees
Salaried workers who are exempt from overtime provisions of the Fair Labor Standards Act.
Theories of management development
Systematic (1900s) Behavioral (1960s) Modern (1960s-today)
Extrinsic rewards
Tangible
actuarially fair price
The portion of a health insurance premium based on the probability of service use and the service cost
loading factor
The portion of the price of health insurance associated with the insurance company's cost of doing business (administrative costs, profit, etc.)
complementary good/service
a good whose use is related to the use of an associated or paired good
Diminishing marginal returns
a level of production in which the marginal product of labor decreases as the number of workers increases
coinsurance
a type of insurance in which the insured pays a share of the payment made against a claim. (usually a percentage)
risk aversion
an individual's unwillingness to take chances because of the possibility of a loss
The ACA's three-legged stool
career responsibilities, government responsibilities, enrollee responsibilities
risk pool
created when a number of people are grouped for insurance purposes (e.g., employees of an organization); the cost of health care coverage is determined by employees' health status, age, sex, and occupation.
economies of scale
factors that cause a producer's average cost per unit to fall as output rises
board of directors
for profits •Volunteers •Directors/Trustees •Officers = President, Vice-President, Secretary, Treasurer, Committee Chairs
Quantity margin v. severity margin
how much treatment v. who to treat
is employer payment of health insurance premiums taxable to employees?
no
Board of trustees
non profits •Volunteers •Directors/Trustees •Officers = President, Vice-President, Secretary, Treasurer, Committee Chairs
Demand-price relationship
price decreases, quantity demanded increases
Direct Care
provide healthcare services to individual people firsthand, traditionally paid by insurance
familiarity heuristic
tendency to favor things we are familiar with
availability heuristic
tendency to rely on the likelihood that information is true because it is easy to recall
confirmation bias
tendency to unconsciously and selectively notice information that confirms our existing beliefs
fundamental attribution error
tendency to underestimate the effect of external factors and instead attribute others' behavior to their internal disposition
Pre-ACA one legged stool
the premium death spiral
equilibrium price
the price at which the quantity demanded equals the quantity supplied
Overconfidence bias
the tendency to overestimate the accuracy of our beliefs and judgments
Total Premium equation
total premiums= (price*quantity)+overhead
AMA citation journal
• Author(s) surname(s) followed by initials without periods - if >6 authors, include first 3 names followed by "et al" - otherwise, list all authors - separate author names with commas and end the author list with a period • Article title and subtitle followed by a period - capitalize 1st letter of 1st word, proper names, names of clinical trials or study groups, and abbreviations that are normally capitalized - do not use quotation marks (unless used in the original title) • Abbreviated journal name followed by a period - use italics, capitalize 1st letter • Year followed by semicolon (or online publication month, day, and year if not published in paginated issue) • Volume number • Issue number in parentheses and followed by a colon • Part or supplement number, if pertinent • Location (i.e., initial page number, a hyphen, final page number, a period) • DOI not followed by a period - if DOI unavailable for online journal article, provide URL and Accessed [date]
AMA Citation Website
• Author(s) surname(s) followed by initials without periods or group name - if >6 authors, include first 3 names followed by "et al" - otherwise, list all authors - separate names with commas - end the author list with a period • Title of specific item cited followed by a period - if unavailable, use name of organization responsible for the website • Website name followed by a period • Date published followed by a period • Updated [date] followed by a period • Accessed [date] followed by a period • URL not followed by a period - use the URL that will take the reader directly to the information cited - avoid using a general URL such as the homepage - avoid using a URL with unnecessary characters/long search string
Absolute income hypothesis
• Increased income → increased consumption of health goods & services → lower mortality/morbidity • Assumes relationship between income level & health is constant (linear) and income is the only factor determining purchasing decisions
Moral hazard in the healthcare market
• Insurance increases consumption of healthcare services by making people less aware of, and less sensitive to, price • Excess service use results in higher premiums and higher healthcare prices •Insurers use utilization management to control "excess" service use
Managers
•Employees •Executive Director, Chief Medical Officer, Vice-President of Operations, etc.
Mission
•Fundamental purpose •What the organization does, for whom, and why •Broad and enduring
Value-based (pay for performance) payment model
•Payment for services provided plus bonus (or penalty) if quality and savings goals are (or are not) met •May apply to a specific clinical condition, care episode, or population
Factors that affect demand for healthcare goods and services
•Price •Time •Income •Care Quality •Health Status •Education •Age •Tastes & Preferences
Values
•Principles in which organization believes •Shape purpose, goals, daily behavior •Serve as foundation for activities
simplified capitation payment model
•Provider receives fixed monthly amount for all services provided to defined population •Payment provided regardless of whether patients use services (prospective) •Incentive to provide fewer services and/or keep patients healthy
fee-for service payment model
•Provider receives set amount for each service provided to patient •Fee schedule set in advance; payment is retrospective (after care provided) •Incentive to provide more services and more intense services
The RAND health insurance experiment
•Randomly assigned people to health plans with different out-of-pocket (OOP) costs •People with higher OOP costs spent significantly less on healthcare and consumed fewer services compared to people with zero OOP costs but had no change in health quality
Bundled payments payment model
•Single fixed payment for a specific episode of care or procedure shared by all providers involved (e.g., knee replacement) •Designed to cover average costs