HIT 206 management TEST II- ch 9

41. Jason reads the annual coding updates and records them onto his MP3 player and listens to them while driving to work. He feels this additional step makes him a more successful coder. Jason is most likely what type of sensory learner?

Auditory

During new employee orientation, Jennifer, the assistant director of HIM, demonstrates how to use the copier and fax machine, instructs new employees on how to clock in and out, and introduces them to their new co-workers. This orientation is taking place at what level?

Departmental

Amanda is planning a new training program for medical and surgical residents. She will introduce them to the documentation requirements that the hospital mandates in response to Joint Commission standards and to insure correct coding for inpatient and outpatient records. She has completed a needs assessment and is now working on writing learning objectives and developing a training budget. Amanda is at what phase of the ADDIE training design method?

Design

A hospital system in Oregon has recently purchased several small hospitals scattered throughout Alaska. When it comes time to review and discuss coding updates for CPT and ICD-10-CM/PCS, the best delivery method to use to reach all coders is:

Distance learning

Amanda's presentation to the medical and surgical residents is over, and she wants to assess if her learning outcomes were met. One way she does this is to review resident documentation on records completed after her presentation. Amanda is at what phase of the ADDIE training design method?

Evaluation

During new employee orientation, Elise, the assistant director of Human Resources, oversees diversity and sexual harassment training. This orientation is taking place at what level?

Organizational

A successful on-the-job training program begins with:

Performing a needs assessment

Which of the following is a disadvantage to using off site seminars or workshop as a learning model?

Seminars are more expensive than on site instruction

Linda is the education manager for a national coding service company. Once a month she holds a videoconference with all her coding personnel to review coding updates, answer questions, and provide continuing education. The videoconference is in real time, so that all personnel have an opportunity to ask questions and interact with Linda. This is an example of what type of training method?

Synchronous

Aaron's work space is filled with notes posted to the walls regarding coding rules. He has even created file folders for coding tips according to body system. Aaron is most likely what type of sensory learner?

Visual

What is the difference between a credential and a license?

a license is a legal authorization to practice whereas a credential is a formal agreement

A needs assessment is done during which phase of the ADDIE method of training design?

analysis

Distance learning may include all of the following delivery methods except:

computer-based training

The use of simulation as a training technique is best suited for which of the following scenarios?

disaster preparedness exercises

Each year when coding updates are published, Amy plans a training program for coders, business office employees, and physician office personnel involved in coding and billing. It generally takes her three weeks to complete the training of all necessary personnel. Which method of employee training is being described?

in-service education

46. In the HIM department at Memorial Hospital, scanning documentation specialists perform three main functions: preparation of documents to be scanned, scanning, and quality checking. Each scanning specialist spends one month doing a specific function, then moves to perform another function for the next month. This is an example of what type of on-the-job training?

job rotation

In the HIM department at Memorial Hospital, each newly hired coder spends an afternoon with a medical biller. The coder follows the biller around as they complete job tasks to get an idea of how coding and billing impact each other. This is an example of what type of on-the-job training?

job shadowing

Julie is a coder but would like to someday be a privacy officer. Tracey, the privacy officer at her hospital, has agreed to help Julie on her career path. Tracey has suggested that Julie begin to look at master's degree programs and has taken her to a local association meeting where she can begin to network with other privacy officers. This is an example of:

mentoring

Susan wants to become a privacy officer and so is studying the examination workbook to prepare herself to take the test. She spends time in the evenings and weekends and completes each chapter at her own pace. She feels she should be ready for the exam in six months. What type of learning model is Susan using?

self-directed

Dana, the director of HIM at a large community hospital, is going to retire next year. She believes that her assistant director, Karen, would be a great choice to replace her. Dana has begun taking Karen to her meetings to introduce her and acclimate her to the responsibilities Dana has on various committees in the hospital. Dana has also given Karen the task of orientating the new medical residents to HIPAA and the EHR so that she can improve her presentation skills. This is an example of:

succession planning