HOSP 180 Chapter 11
The first official account of gambling according to Chinese records dates back to __________. A.2300 B.C.E. B.1000 B.C.E. C.the 1850s D.the 1500s
A. 2300 BCE
Throughout the United States, slot machines produce most of the revenue generated at casinos, yet on the Las Vegas Strip, slot machines account for about 50 percent of the revenue. What accounts for this difference? A.High stakes table play accounts for approximately 50 percent of the revenue on the Las Vegas Strip. B.Televised poker games account for this split in revenue. C.Most players enjoy participating in high stakes baccarat. D.Visitors to the Las Vegas strip prefer to spend money shopping or attending shows.
A. High stakes table play accounts for approximately 50 percent of the revenue on the Las Vegas strip
Which of the following is not one of the five functional areas of a job in casino operations? A.Stage and theater production B.Marketing C.Finance and administration D.Human resources
A. Stage and theater production
A public gambling house was legalized for the first time in __________ in the early 1600s. A.Venice, Italy B.Rome, Italy C.Baden Baden, GermanyD .Las Vegas, Nevada
A. Venice, Italy
Complimentary goods and services offered to casino patrons to attract their business are called ______________. A.comps B.cash back offers C.Slot tournaments D.lotteries
A. comps
The gaming entertainment business is different from its predecessor, the casino business, because ____________. A.it has numerous revenue generating activities B.its strength is in slot machines C.non-gaming revenue plays a minor role D.it relies solely on games of chance
A. it has numerous revenue generating activities
To defray the costs of operating a poker "room" the house takes a small percentage of the _________. A.rake B.payout C.trowel D.shovel
A. rake
This high stakes game has a high level of volatility, and the hold percentage may fluctuate wildly during the month. A.Roulette B.Baccarat C.Craps D.Blackjack
B. Baccarat
The ___________________ legalized casino gambling in New Jersey. A.Indian Gaming Regulatory Act B.Casino Control Act C.National Indian Gaming Commission D.Internet Gaming Act
B. Casino Control Act
In this form of gambling, the players bet against "the house," a professional gambler, or an organization that accepts wagers from the public. A.Social gambling B.Mercantile or commercial gambling C.Lottery D.Charitable gambling
B. Mercantile or commercial gambling
The management structure of a casino is complex and requires the implementation of many controls which may explain why the ______________ and the internal audit departments report directly to the president or casino board of directors. A.Food and Beverage director B.Surveillance C.Casino manager D.Celebrity chefs
B. Surveillance
The first casino resort, El Rancho Vegas, was created in 1941 and is important because it also heralded the beginning of what would become the ______________. A.new gaming entertainment industry B.beginnings of the Las Vegas Strip C.factor that moved Las Vegas from the grips of the Great Depression D.father of the gaming industry
B. beginnings of the Las Vegas strip
An often-overlooked career path in the gaming entertainment industry is ______. A.entertainment operations B.retail operations C.chef D.hotel manager
B. retail operations
To obtain a position in the gaming industry it is necessary to understand legal, regulatory, and compliance issues, without that knowledge what might happen? A.It would be difficult to be promoted to a retail manager role without this knowledge. B.Guests could potentially cheat at the blackjack table losing the casino revenue. C.Laws may be broken resulting in expensive lawsuits against the company. D.Customer satisfaction declines and poor reviews are left on travel review sites.
C. Laws may be broken resulting in expensive lawsuits against the company
The opening of one hotel in Las Vegas in 1989 changed the industry and the way the casinos did business, so much so, that this term has since been applied. A.Frank Sinatra Effect B.Bugsy Siegel effect C.Mirage Effect D.What Happens in Vegas effect
C. Mirage Effect
The act of placing stakes on an unknown outcome with the possibility of securing a gain if the bettor guesses correctly is the definition of _________. A.betting B.wagering C.gambling D.gaming
C. gambling
Three classic social games are mah-jongg, dominoes, and _______. A.rummy B.monopoly C.poker D.blackjack
C. poker
The three objectives of the Indian Gaming Regulatory Act (IGRA) are to provide a statutory basis for the operation of gaming by Native American tribes, establish an independent regulatory authority, and _____________. A.provide a statutory basis for setting fair wages for all tribal members B.provide a statutory basis for the implementation of online gaming by Native American tribes C.provide a statutory basis for the regulation of gaming by a Native American tribe to shield it from organized crime D.declare the number of games of chance per casino
C. provide a statutory basis for the regulation of gaming by a Native American tribe to shield it from organized crime
________ programs are used by casinos as a part of their marketing and provide comps and other perks to members in exchange for the ability to track their levels of play and other behaviors. A.Data mining B.Influencer Marketing C.High Roller Card D.Loyalty
D. Loyalty
he IGRA defines class II gaming as ____________. A.casino games B.social games played for prizes of minimal value C.slot machines D.bingo, games like bingo, and some other card games
D. bing, games like bingo and other card games
The percentage of the total handle that the house retains as a win is the __________. A.winning percentage B.theoretical house edge C.house percentage D.hold percentage
D. hold percentage
There is approximately one slot machine technician for every _____ slot machine games at a gaming entertainment property. A.100 B.1 C.70 D.40
D. 40
The gaming industry has grown from just two jurisdictions in 1976 to some form of legal gambling in _______ states. A.15 B.50 C.30 D.48
D. 48
The Casino Control Act created the _____________, whose purpose was to ensure the success and integrity of the Atlantic City casino industry and improve the financial status of New Jersey. A.New Jersey Division of Gaming Enforcement B.New Jersey Revenue Control Board C.Freehold Raceway Board D.Casino Control Commission
D. Casino Control Commission
Which of the following statements about career opportunities in the gaming entertainment industry is accurate? A.There are fewer retail operations in gaming entertainment than in hotels. B.Non-gaming properties have many more management positions in both front- and back-of-the-house food and beverage operations than in gaming entertainment operations. C.There are not as many opportunities in restaurant management on gaming entertainment properties. D.Hotels on gaming entertainment properties are larger than non-gaming hotels, so there are more jobs available.
D. Hotels on gaming entertainment properties are larger than non-gaming hotels, so there are more jobs available
