HR Exam 1

Which of the following is true about how the Equal Employment Opportunity Commission (EEOC) responds to a claim of discrimination?

If the EEOC cannot come to an agreement with an offending employer, it can issue a "right to sue" letter to the alleged victim.

When team members on Kami's unit craft their professional goals for the new year, she is expecting at least one goal to be tied to the unit's goals. How will she measure the individuals' performance based on this link?

Individual accountability of behavior should be a critical indicator of performance.

Which of the following is true of workforce analytics?

It can show that HR practices influence an organization's profits.

Which of the following is the definition of a leading indicator?

It is an objective measure that accurately predicts future labor demand.

When Health Above, a startup company, was bought by Above All Health, the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures. HR completed a

Job Evaluation

Which of the following statements is true about the Sarbanes-Oxley Act of 2002?

Organizations spend millions of dollars each year to comply with regulations under the Sarbanes-Oxley Act.

Using websites like Indeed.com, Monster.com, and LinkedIn, a company can begin

Recruitment

Which congressional legislation requires contractors and subcontractors that receive more than $2,500 annually from the federal government to engage in affirmative action for individuals with disabilities?

Rehabilitation Act

According to the "Job Characteristics Model," _____ is the extent to which a person receives clear information about performance effectiveness from the work itself.

feedback

Divisional structures are more appropriate than functional structures when

flexible responsiveness is required

The first step in the human resource planning process is

forecasting

When a state or federal government is unable to pass a budget, workers sometimes take a ______ as there is no money to pay the employees.

furlough

When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in

global and cultural effectiveness.

Due to a series of resignations from the organization, Zylon Inc., a large software firm, is facing an acute labor shortage. During which of the following human resource planning steps would the firm contemplate several options to address the labor issue?

goal setting and strategic management

Job design interventions emphasizing the motivational approach focus on

increasing meaningfulness of jobs

Tami and Deb have worked for Waterfall Springs for more than 20 years combined. They are a resource to HR when completing a job analysis because they are

incumbents

Mission, goals, external analysis, internal analysis, and strategic choices are the five major components of the _____ process.

strategy formulation

Which of the following statements is true of variable costs incurred by firms?

these cost change directly with the units produced

Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?

HR technical expertise

After the Equal Employment Opportunity Commission (EEOC) has taken responsibility for investigating a claim of discrimination, the complainant must give the EEOC ____ days to investigate the complaint.

60

Which of the following amendments is called the equal protection clause?

14th

Which of the following rules states that an employment test has disparate impact if the hiring rate for a minority group is less than 80 percent of the hiring rate for the majority group?

4/5ths rule

The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of

40

Sophie, the HR manager, checks her email, completes paperwork, and returns voicemail. These activities are part of the

Administrative linkage

CompX Inc. is an online retailer of electronic products, including laptops and tablets. The company is known for its unique approach to customer support, which is known for going above and beyond in satisfying customer complaints and issues. What kind of a strategy is CompX using?

Differentiation

Which of the following statements is true of the strategic implementation stage of the strategic management process?

During this stage, an organization follows through on a strategy chosen in the strategy formulation stage.

Knowing the college is on the verge of a financial crisis, a few of the older professors get together and decide that they can help. Which option will they choose?

Early retirement causes relatively less human suffering.

Which of the following agencies is responsible for enforcing Title VII of the Civil Rights Act and the Americans with Disabilities Act?

Equal Employment Opportunity Commission

The U.S. Office of Personnel Management is in charge of

Executive Order 11478.

Which of the following is an example of a fixed cost?

Factory Rent

Which of the following statements is true of disparate treatment and disparate impact?

For there to be discrimination under disparate treatment, there has to be intentional discrimination.

Which of the following is a method used to reduce an expected labor shortage that is low on revocability?

New external hires

As part of today's job culture new employees are assigned mentors who guide the new employee through on-the-job training as well as the culture of the company. This is known as _____ capital.

Social

_____ is a systematic, planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.

Talent management

Which of the following is a core value of TQM?

The company promotes cooperation with vendors and customers to hold down costs.

Which of the following best explains outcome interdependence in relation to teams?

The level to which the reward for task accomplishment is shared among the team members

Which of the following statements is true about the composition of the U.S. labor force in the next decade?

The median age of the labor force will increase to the highest number ever.

Dionne, the HR manager, has been asked to share issues in the strategy formulation process. How do you know this is part of a two-way linkage?

The strategic planning function and the human resource management function are interdependent.

Which of the following is true of virtual teams?

They combine top talent to solve tough challenges.

Which of the following is true of statistical forecasting methods that capture historic trends?

They provide predictions that are much more precise than judgmental methods.

A(n) _____ shows the proportion of employees in different job categories at different times.

Transitional Matrix

When compared to divisional structures, managers in functional and centralized structures

are less sensitive to individual differences between workers.

According to the "Job Characteristics Model," _____ is the extent to which a person receives clear information about performance effectiveness from the work itself.

business model

Ron works as a sale executive for Janus Inc., a large manufacturer of turbocharged engines. He hears about a vacancy for sales manager at Ios Inc., a competitor in the same industry, and sends in his resume requesting Ios to consider him for the vacancy. Ron is an example of a(n)

direct applicant

Michael and Mohammad graduated from the same pilot training institute and applied for a job as a trainee pilot at a private American airline. Despite both having similar profiles, Michael was hired but Mohammad was not, and the airline continued to look for other potential trainee pilots. In this case, Mohammad was a possible victim of

disparement treatment

Every time a newer version of a product is released, cannibalization of the previous product is likely to happen. For example, when a new iPhone is released, the older versions become obsolete and no longer supported. This self-cannibalization occurs in ________ structures.

divisional

Which competency is an HR professional said to have if he is able to act personally and professionally with integrity and accountability?

ethical practice

According to the "Job Characteristics Model," _____ is the extent to which a person receives clear information about performance effectiveness from the work itself.

external growth strategy

A critical aspect of the program implementation step of human resource planning is

making sure that some individual is held accountable for achieving the stated goals.

Which of the following is true of an organization that follows the mechanistic approach?

new employees can be quickly and inexpensively trained for the job