HR Management Exam #1

Millennials are used to typing on a computer, texting with a friend or friends, watching television, and listening to music all at the same time. ________ refers to this reduced attentive state. Task presence Selective presence Absence presence Multitasking presence Alternative presence

Absence presence

Due to their work-flow focus and proximity to a homogeneous consumer base, divisional structures tend to be less flexible and innovative. True or false?

False

Executives who have extensive knowledge of the behaviors that lead to effective performance tend to focus on evaluating the objective performance results of their subordinate managers. True or false?

False

Which of the following statements about HRM practices is true? According to research on HRM practices, it is more effective to focus on a few isolated practices than improve HRM practices as a whole. When effective HRM practices are implemented, it substantially reduces the autonomy of employees. Firms with HRM practices prefer not to filter employees on how they value customer relations. HRM practices directly affect an employee's ability to satisfy customer needs. HRM practices should be implemented independent of a company's strategic goals.

HRM practices directly affect an employee's ability to satisfy customer needs.

Which of the following is true about O*NET? It relies exclusively on fixed job titles. It is beneficial only for employers, not job seekers. It relies exclusively on narrow task descriptions. It uses a common language that generalizes job specifications across various occupations. It is a private job-listing index that employers can use free of cost.

It uses a common language that generalizes job specifications across various occupations.

HR Resources, Inc. provides HR services to small companies that do not need full-time HR. Contracting with HR Resources is known as reshoring. benchmarking. outsourcing. e-commerce. downsizing.

Outsourcing

________ is the process of getting information about how well each employee is carrying out his or her job-related tasks in order to reward those who are effective and improve the work of those who are ineffective. Work-flow analysis Job evaluation Human resource planning Training Performance appraisal

Performance appraisal

With technology constantly changing and employers attempting to keep talented employees away from their competition, which legal issue may be on the rise in the United States? HR professionals will work independently without legal counsel. Security of intellectual property will receive more attention. Reporting and inspection requirements will decrease. Workplace safety will receive less attention. There will be no penalty for not providing health care coverage.

Security of intellectual property will receive more attention.

Which of the following is an important change that is projected in the demographics and diversity of the workforce? The proportion of workers age 55 and older will decrease from 23% to 18% by 2026. The labor force participation of those 55 years and older will continue to decrease. Immigration will not affect the size and diversity of the workforce. The workforce will become less diverse in terms of gender, race, and generations. The average age of the workforce will increase.

The average age of the workforce will increase.

Which of the following is true about the branches of the federal government? The judicial branch of the federal government can propose bills to Congress that, if passed, would become laws. The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities. The president cannot veto the laws that are passed with a majority in Congress. The executive branch of the federal government passes the laws. The legislative branch of the federal government consists of the federal courts and Supreme Court.

The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities.

Which of the following is true of virtual teams? They combine top talent to solve tough challenges. They usually work in the same time zone. They can work well without relying on technology. They do not include partnership with competitors. They are typically situated in the same location.

They combine top talent to solve tough challenges

Affirmative action programs are used to eliminate discrimination in the workplace and increase minority representation. True or false?

True

Hiring a woman to hand out towels in the women's locker room is know as a bona fide occupational qualification. True or False?

True

The amount of time that the HRM function devotes to administrative tasks is decreasing, and its role as a strategic business partner is increasing. True or false?

True

________ alignment means that HR practices and processes are aimed at addressing the strategic needs of a business. Matrix Vertical Normative Diagonal External

Vertical

Traditionally, the HRM department was primarily a(n) finance expert. employer advocate. payroll expert. administrative expert. proactive agency.

administrative expert.

A company employing a differentiation strategy requires employees who have less tolerance for ambiguity. have a short-term focus. have high concern for quantity. tend to be risk averse. are highly creative and cooperative.

are highly creative and cooperative.

The director of a movie auditions only white females to play the role of Mamie Eisenhower in a biographical film on Eisenhower's life. This is an example of reasonable accommodation. disparate treatment. bona fide occupational qualification. disparate impact. quid pro quo.

bona fide occupational qualification.

In Your Eyes, Inc., a high-end eyewear manufacturer, has training programs to ensure that its current employees always design and manufacture eyewear in keeping with its high quality standards. Which of the following directional strategies has In Your Eyes adopted? rightsizing divestment liquidation benchmarking concentration

concentration

The executive branch of the federal government consists of bodies such as the Select Committee on Ethics. adjudicates criminal cases. consists of the president and the many regulatory agencies the president oversees. consists of the House of Representatives and the Senate. passes laws such as the Civil Rights Act.

consists of the president and the many regulatory agencies the president oversees.

Intended strategies are the result of the rational decision-making process used by top managers. Emergent strategies are created by top consulting firms. focus on predetermined goals. evolve from the grassroots of the organization. are used solely to allocate resources. come from corporate stakeholders.

evolve from the grassroots of the organization.

The ________ branch consists of the president of the United States and the many regulatory agencies the president oversees. civil regulatory judicial legislative executive

executive

When it comes to examining and understanding skill levels for a particular job, ________ may be the best source. internal efficiency experts external job analysts job incumbents in-house quality analysts supervisors

external job analysts

In a large, multinational company, several of the tasks are split out across several states and countries. Each location has a specific component of the overall product. An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission. This company has a functional structure. mechanistic structure. network structure. modular structure. divisional structure.

functional structure.

Companies engaged in a cost strategy require employees to undertake challenging and nonrepetitive work. have a long-term focus. be willing to take risks. have a high concern for quantity. perform tasks that are not independent.

have a high concern for quantity.

An HR dashboard of a company helps conduct workforce analytics. impedes evidence-based decision making. relies on secondary data from external sources. does not include productivity metrics. cannot be accessed by employees.

helps conduct workforce analytics.

A company whose employees have low engagement is likely to have ________ compared to a company with high employee engagement. higher retention higher empowerment higher productivity better customer service higher turnover

higher turnover

During the strategy ________ phase of the strategic management process, the company follows through on the chosen strategy. formulation development analysis evaluation implementation

implementation

Concerns about the level of service customers receive from overseas operations are likely to result in a cost advantage of shifting the job offshore. discourage employing U.S. citizens for the job. increase the company's public image. increase reshoring of jobs back to the United States. increase outsourcing of jobs to developing countries.

increase reshoring of jobs back to the United States.

The four levels of integration between the HRM function and the strategic management function include one-way linkage, two-way linkage, administrative linkage and executive linkage. public linkage. corporate linkage. integrative linkage. tactical linkage.

integrative linkage.

A company where employees constantly assimilate knowledge through monitoring the environment, making decisions, and flexibly restructuring the company to compete in that environment is known as a ________ organization. transactional learning legacy traditional downsized

learning

In a _________ case, the defendant acknowledges that some discriminatory motive existed but argues that the same hiring decision would have been reached even without the discriminatory motive. bona fide occupational qualification disparate treatment affirmative action initiative disparate impact mixed-motive

mixed-motive

The one-way linkage level is the lowest level of integration. is multifaceted, based on continuing rather than sequential interaction. segregates the human resource management department from other components of the strategic management process. often leads to strategic plans that companies cannot successfully implement. restricts companies from considering human resource issues while formulating a strategic plan.

often leads to strategic plans that companies cannot successfully implement.

Which of the following approaches to job design has roots in human-factors literature? motivational approach perceptual-motor approach biological approach scientific management approach mechanistic approach

perceptual-motor approach

Section 1982 of the Civil Rights Act passed in 1866 granted all persons the freedom from cruel and unusual punishments. right to carry weapons for self-defense. right to sue governmental authorities. same property rights as white citizens. freedom to elect members of Parliament.

same property rights as white citizens.

The ________ process helps a firm to identify job applicants with the necessary knowledge, skills, abilities, and other characteristics to help the firm achieve its goals. differentiation performance management selection appraisal training

selection

Which of the following acts prohibits discrimination based on disability in all employment practices such as job application procedures, hiring, firing, promotions, compensation, and training—in addition to other employment activities such as advertising, recruitment, tenure, layoff, leave, and fringe benefits. the Americans with Disabilities Act of 1990 the Civil Rights Acts of 1866 and 1871 the Civil Rights Act of 1991 the Title VII of the Civil Rights Act of 1964 the Rehabilitation Act of 1973

the Americans with Disabilities Act of 1990

Which government commission monitors the hiring practices of organizations by analyzing their annual hiring reports? the Occupational Safety and Health Act the Office of Federal Contract Compliance Programs the Action Steps Commission the Equal Employment Opportunity Commission the Reasonable Accommodation Commission

the Equal Employment Opportunity Commission

Roe vs. Wade and other major court cases often make their way through the court system ending with the court of final appeal, more commonly known as the Supreme Court. the court of appeals. circuit court. state court. district court.

the Supreme Court.

Which of the following HRM practices supporting high-performance work systems is associated with decentralized decision making, reduced status distinctions, and information sharing? staffing training compensation performance management work design

work design