HR Midterm

What is the name for the psychological involvement in, and connection and commitment to, getting one's job done?

Employee Engagement

During a job interview, the hiring manager asks questions like, " can you think of a time when.. ? What did you do" This scenario would likely take place during a ______ interview.

behavioral

What is the most widespread error that interviewers make while interviewing and rating candidates?

first impression or snap judgements

employer collects performance information all around an employee from his/her supervisors, subordinates, peers, and internal or external customers

360 degree feedback

what is necessary in a recruiting program that attracts women and minorities

A strategy that is supported and driven by top management

Which type of rating system allows for ratings by colleagues and shows an immediate positive impact on​ communications, motivation, social​ loafing, group​ viability, and​ cohesion?

Appraisal by subordinates

If an employer wanted to test a candidate's deductive reasoning skills and memory, what type of test might be used?

Aptitude

During an equal employment opportunity​ (EEO) investigation, the Equal Employment Opportunity Commission​ (EEOC) will issue an outcome to the investigation of a charge. Which of the following can be a potential outcome during the investigation of an EEO​ charge?

Cause/ no clause

________ is the competitive strategy of offering a product or service that is unique in its industry along dimensions that are widely valued by buyers

Differentiation

Managers use a ______, which includes desktop graphs and charts to see a picture of how a company is doing on all metrics from the HR scoreboard process.

Digital Dashboard

What can managers use to track how much time an employee spends working​ online, along with the accuracy of their​ work?

Electronic performance monitoring

What are the standards someone uses to decide what appropriate conduct is

Ethics

What type of strategic planning would most likely take place at the department level?

Functional

What can employers do to legally protect themselves from the effects of the large number of applicants that exaggerate information on resumes and application

Have applicants sign a statement indicating the provided information is true

Which part of the job analysis contains information about physical working conditions, work schedule and incentives for the job

Job context

An identification of what a worker actually does, how the employee does the job, and an account of the working conditions are found in which area of the job analysis

Job description

Systematically moving workers from one job to another is referred to as:

Job rotation

Which interviewing approach subjectively weighs all information and evidence learned about a candidate

Judgemental

Inadequate training can expose an employer to liability for ______

Negligent training

What is a disadvantage to using online recruiting to generate responses to openings

Online recruiting may inadvertently exclude disproportionate numbers of older applicants and minorities

What must be done to determine the duties of a job and the characteristics of the people needed for those jobs

Perform job analysis

what tools are needed to have an effective promotion-from-within policy

Performance appraisals

What is the continuous process of aligning an​ employee's performance with the​ organization's goals?

Performance management

Which type of HR professional uses various​ methods, including contacts within the community and print and online​ media, to search for qualified job​ applicants?

Recruiter

Which of the following can be problematic when included on an employment application

Requiring the applicant to provide their marital status

Which approach to developing a job offer is based on the qualification of evidence used to predict job success

Statistical

Which is the term for the attribution of specific behavioral traits to individuals based on apparent membership in a group?

Stereotyping

In a recent study, what did human resource officers at 35 Large global companies cite as their primary labor force concern

Talent Management

How does the Fair Labor Standards Act (FLSA) affect the importance of the job description

The FLSA uses the job description to determine whether an employee is exempt or nonexempt

which aspect of the Global Competency inventory helps to determine a candidate's awareness of the impact they make on others

The relationships management factor

The key difference between a contract and a job offer is _______

The specific duration of employment

What was the Equal Employment Opportunity Commission ( EEOC) established

To enforce civil act rights for workers

why is it crucial for the job analysis process to consider the essential job functions of each job

To ensure EEO compliance

Which of the following describes the managerial skills and behaviors associated with global and cultural effectiveness

Valuing and considering the perspectives and background of all parties

which of the following is an informal process in which a neutral third party assists the opposing parties in reaching a voluntary resolution to the charges of​ discrimination?

Voluntary mediation

When does the Equal Employment Opportunity Commission (EEOC) enforcement begin

When an individual files a claim with the EEOC

Which selection tool might managers use to uncover damaging information about a candidate that was not otherwise shared in the interview process

background check

To ensure a screening test measures what it is designed to measure, the test should _____

be valid

In addition to being valid, there must be a logical or legally permissible (under EEO law) reason to use a test to screen job applicants. These conditions are important when

choosing the test

which of the following is a means to allow a company to build and strengthen a business unit's long-term competitive position in the market

competitive strategy

When there are a large # of employees who all do similar work, what might be an efficient way of gathering information for a job analysis

group interviews

somewhat counterintuitively, ____________ interviews can actually be more useful than face-to-face interviews for judging a candidate's conscientiousness, intelligence, and interpersonal skills

phone

What managerial tool can be used to establish the goals of the org, rules, procedures and forecasts?

planning

When measuring training outcomes, test______ to determine whether the firm achieved its training goals.

results

which tool can be used to track how a department's performance contributes to the company's overall strategic goals

strategy map

The process of identifying, developing, and assessing company leaders to prepare them for the company's top positions is a key aspect of _______

succession planning

Under common law, a former employer can be sued for providing information during a reference check if it provides information ______

that is false and may harm the candidates reputation

Who or what is responsible for molding an organization's HR philosophy at every level of the organization?

the organization's top management

How do organizations formulate and execute HR policies and practices that produce employee competencies the company needs to succeed

through strategic human resource management

What type of assessment test tries to predict performance by having a candidate perform a sample of the job tasks

work sampling