HRM Ch 4 Quiz
The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product. True False
true
The use of software in the workplace can make employees less effective at their jobs under certain conditions. True False
true
How does lean production differ from "batch work" methods? It stresses the need for using the maximum number of people for production. It has fewer employees who are well trained. It has more opportunity to cut costs by laying off employees. It emphasizes the use of maximum materials. It employs a large number of low-skilled workers.
b
The perceptual-motor approach to job design focuses on physical capabilities and limitations. mental capabilities and limitations. behavioral patterns and attitudinal variables. efficiency and time management. meaningfulness and job satisfaction.
b
Which of the following is a drawback of a functional structure? Inability to support cost competency Cascading effect of errors Redundancy across units Low levels of centralization Self-cannibalization
b
Divisional structures tend to be more flexible and innovative because of their work-flow focus. the preference employees have for centralized decision-making. their proximity to a heterogeneous customer base. the high level of centralization in the structure. the tendency to ignore opportunities.
c
Jamal, an efficiency expert, proposes the "just-in-time" inventory method to Liza, the CEO of Neptune Inc. If Liza is to accept the proposal, which of the following changes is he most likely to implement in Neptune Inc.? He is likely to avoid made-for-order method of manufacturing. He is likely to create a larger storage space for inventories. He is likely to introduce processes that support lean production. He is likely to manufacture mass products well ahead of demand. He is likely to stock a backup of supplies for emergencies.
c
Unlike the Dictionary of Occupational Titles (DOT), the Occupational Information Network (O*NET) relies on fixed job titles and narrow task descriptions. True False
false
Work-flow design is the process of analyzing the tasks necessary for the production of a product or service, and it is performed after allocating and assigning these tasks to a particular job category or person. True False
false
The _____ section in a Position Analysis Questionnaire (PAQ) focuses on planning and information-processing activities. mental processes information input work output job context relationship analysis
a
The most common source of error in the job analysis process results from job descriptions being _____. outdated narrow untested vague elaborate
a
Which of the following is true of how job design and job analysis have functioned in the past? Job design has focused on making existing jobs more motivating. Job analysis has been oriented toward changing the job. Job design has been oriented toward information gathering. Job design has focused on evaluating existing jobs. Job analysis has focused on revamping existing jobs.
a
For teams to be effective, it is essential that the level of task interdependence is greater than the level of outcome interdependence. True False
false
