HRM-Chapter 1
workforce analytics
A company analyzes employee-related data to determine which departments will need to hire the most employees in the near future. The company then uses this information to hire employees for that department. In doing so, the company is engaged in ______.
human resource planning
A company has determined that it will need to hire 10 additional employees to accommodate its rapid growth. The human resource department is now looking at how it will hire new employees, train them, or reassign current employees. The human resource department is engaged in ______.
ethical
A company whose HR practices result in the greatest good for the largest amount of people, respect basic human rights, and treat employees and customer equitably and fairly have practices that are considered to be ______.
B) overall direction of the company
All of the following are areas in which supervisors have responsibilities related to HR functions except ______. A) employee training B) overall direction of the company C) job analysis and design D) performance appraisals E) determining staffing requirements
sustainable competitive advantage
An organization can succeed if it is better than competitors at something and can stay better at it over a length of time. What is this called?
selection
An organization is identifying applicants who have knowledge, skills, and abilities that will help the organization reach its goals. The organization is in the process of ______.
sustainability
An organization's ability to profit without depleting any of its resources is called ______.
Quality, Customer Satisfaction, and Profitability
By influencing who works for the organization and how those people work, human resource management contributes to which three basic measures of an organization's performance?
Human Resource Management
Chantal helps recruit and hire employees. She is also involved with correcting poor employee behavior. Chantal works in ______.
D) purchasing equipment for the entire company
HR's role in maintaining a high-performance work system may include all of the following EXCEPT A) recruiting people with new skill sets. B) developing training programs. C) establishing behavioral rewards. D) purchasing equipment for the entire company.
employees
Human capital refers to an organization's _____.
Responsible for human resource planning and forecasting; talent management; change management
Match the function of HR departments to its correct responsibility- Support For Strategy
Responsible for orientation; skills training; career development programs
Match the function of HR departments to its correct responsibility- Training and Development
False
True or false: HR generalists usually perform one specific aspect of human resource management.
More favorable company reputation, more satisfied customers, and greater employee productivity.
What are three likely outcomes of an effectively managed human resource department?
Employees, Customers, The Community, and Shareholders
What entities are considered stakeholders of a firm? (Select all that apply)
when the rewards are linked to the individual's or group's achievements
What factor plays an important role in whether pay and benefits will motivate employees?
Training
What function of HR refers to a planned effort by a company to enable employees to learn job-related knowledge, skills, and behavior?
sensitivity to employee privacy
What is an important element to ensure that HR professionals keep careful and discreet records?
Employee development and empowerment
What is the focus of the HR department in a firm that operates with a sustainability strategy?
Employee relations, training and development, recruitment, and compensation.
What practices are part of human resource management?
Consultation
Which HR competency refers to the ways HR employees guide others in the organization?
Compensation and benefits
Which function of HR handles vacation leave administration, retirement plans, and profit sharing?
performance
In a high-_______ work system, a firm's technology, organizational structure, people, and processes work together seamlessly. This results in the firm having an advantage in the competitive environment.
Development
In addition to training, what activity is often offered for employees to acquire further knowledge, skills, and behaviors that enhance their ability to perform their jobs?
external
Internet job postings, online social networks, and college recruiting events are all examples of __________ sources for recruitment.
job design
Juanita is outlining the tasks required for the jobs in her department as well as defining how the work is to be performed. She is completing a(n) _______.
employment at will
Lawsuits over job security will continue to influence HRM practices, particularly in the case of an employer terminating employment at any time without notice, otherwise known as ______.
performance management
Making sure that the activities of employees match the organization's goals is called _____.
Responsible for attitude surveys; labor relations; relocation and outplacement services
Match the function of HR departments to its correct responsibility- Employee Relations
Responsible for job postings; testing; coordinating use of temporary labor
Match the function of HR departments to its correct responsibility- Recruitment and Selection
talent
Once the human resource needs of a firm have been identified, the firm can concentrate on ____________ management, which is a systematic, planned effort to attract, retain, develop, and motivate employees and managers.
training and development
Organizations provide ways for employees to expand their knowledge or refine their skills through the use of ______.
negative
Overall, the general public has a(n) _______ perception of the ethical conduct of U.S. businesses.
Right to due process, right of freedom of speech, and right of free consent.
Select the basic rights people have according to philosopher Immanuel Kant. (Select all that apply)
electronic databases
Some individuals predict that legislation will soon be necessary to protect employees' privacy rights. This need will be driven by the increased use of and access to _______ by employees and employers.
analysis
Tanveer is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _______.
Promotions, Hiring, Discipline, and Benefits
The HR department is involved in establishing and administering personnel policies related to which of the following? (Select all that apply)
Business, Technical, Interpersonal, and Leadership
The competencies for HR professionals fall under which four competencies?
ethics
The fundamental principles of right and wrong in business are referred to as ______.
Human Resources
The government has many laws and regulations concerning the treatment of employees. Which department in an organization is responsible for filing reports required by the government, displaying posters that detail government regulations, and addressing any unlawful behavior?
preparing employee handbooks and company newsletters
The human resource department maintains positive employee relations by ______.
Strategic Partner Services, Business Partner Services, and Administrative Services Transactions
The human resources department is like a business within the company, which provides what three product lines?
recruitment
The process by which an organization seeks applicants for potential employment is called ______.
refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms
The right of freedom of conscience means that individuals have the right to ______.
Workforce analytics
The use of quantitative tools and scientific methods to analyze data from HR databases to make evidence-based business decisions is called ______.
Having employees assume responsibility for company actions Having a sense of purpose or vision Emphasizing mutual benefits with customers, vendors and clients Emphasizing fairness
Which of the following are the principles that ethical, successful companies embrace? (Check all that apply.)
E) Putting company needs first.
Which of the following is NOT an ethical principle used by successful companies? A) Sharing company vision. B) Demonstrating fairness. C) Emphasizing mutual benefits to customers. D) Taking responsibility for company actions. E) Putting company needs first.
They are rare human resources, nothing can be substituted for them, and they are valuable human resources.
Which three describe the characteristics of a company's most talented, committed, and experienced employees?
Evidence
_________-based HR uses data to understand how human resource practices affect the company's performance.
