HRM Chapter 4

True/False - An organizational structure is often used to depict the organizational chart.

False

Which of the following jobs could be analyzed effectively using direct observation? Human Resources Consultant Forklift Operator Philosopher Design Engineer Lawyer

Forklift Operator

Which of the following is true of industrial engineering? It is a field of study focused on satisfying psychological needs. It is a field of study concerned with human considerations, such as repetitive strain. It is about flexibility and autonomy. It is a field of study focused on worker autonomy. It is a field of study that is concerned with making work methods more efficient.

It is a field of study that is concerned with making work methods more efficient.

Work simplification is an approach to job design. Which of the following statements is true of work simplification? It is based on the premise that work can be broken down into clearly defined tasks. Lower-level employees have broadly defined tasks to perform. It is effective in a changing environment. Most of the administrative aspects of work are decentralized to lower-level employees. It may be very appropriate in settings employing highly educated persons.

It is based on the premise that work can be broken down into clearly defined tasks.

Making jobs more rewarding or satisfying by adding more meaningful tasks is primarily associated with: job enrichment. job enlargement. co-determination. job rotation. industrial democracy.

Job Enrichment

Field-based research by Human Resources and Skills Development Canada has resulted in which of the following resources that is often helpful for developing job descriptions? Standard Occupational Classification Dictionary of Occupational Titles Canadian Classification and Dictionary of Occupations National Occupational Classification HRDC Job Classification Dictionary

National Occupational Classification

In an office with one Supervisor, one Assistant, two Clerks, and two Data-Entry Operators, there are: four jobs and four positions. six jobs and six positions. four positions and four jobs. four jobs and six positions. four positions and six jobs.

four jobs and six positions.

The field of study concerned with analyzing work methods and establishing time standards is known as: job design. ergonomics. industrial engineering. job analysis. job evaluation.

industrial engineering.

Job analysis information should be verified by: external consultants. jobholder(s). comparison with the previous job description. comparison with the procedures manual. HR department staff members.

jobholder(s).

Ergonomics considerations apply to: manual workers only. technical workers only. knowledge workers only. manual and knowledge workers alike. executive-level employees only.

manual and knowledge workers alike.

Which of the following statements about organizational structures is true? The decentralized management approach is consistent with bureaucratic structures. Bureaucratic designs have increased spans of control. An organization's structure should be appropriate for the organization's strategic goals. Narrowly defined jobs are common in flat organizational structures. Bureaucratic designs are associated with each job having two components: functional and product.

An organization's structure should be appropriate for the organization's strategic goals.

True/False - The National Occupational Classification is a reference tool for writing job descriptions and job specifications. It classifies occupations based on two key dimensions-skill level and skill type.

True

A list of the knowledge, skills, and abilities needed to perform a particular job is known as: a job analysis. a job specification. a job standard. a job description. a position analysis.

a job specification.

Seeking to integrate and accommodate the physical needs of workers into the design of jobs is known as: job enrichment. industrial engineering. scientific management. ergonomics. job enlargement.

ergonomics

Having each employee record every activity in which they are involved (as well as the time spent on each activity) results in a detailed, chronological job analysis collection technique known as the: functional job analysis. survey questionnaire. position analysis questionnaire. participant diary/log. individual interview.

participant diary/log.