Human Resources Test (Strategic Management, Staffing, H.R., and Knowledge Management) By Angelo and Emily

What is information?

Data in a useful form

Management function of staffing

Helps the business find employees to accomplish the necessary work. Managers need to be able to locate, recruit, and develop qualified people to fill open positions in the workforce. They also assign new employees to specific work areas and determine workers compensation. Managers in this area determine what skills the company needs in the future and figures out how to provide them as well.

What is information overload

Information from any number of sources. Creates a sort of chaos in which knowledge can become lost.

What is staffing?

One of the five functions of management

What are the three categories of skills that managers need to be successful?

Technical skills, interpersonal skills, and conceptual skills

Describe the process of developing a human resources management strategy

They design their recruiting process to include developing relationships with career-services departments. Next they design or redesign their benefits plan to include flexible work schedules and opportunities. Managers usually create an action plan for each staffing activity to ensure that all policies and procedures line up with the HR management strategy they have implemented

What is workforce analysis?

An assessment of the human resources available within the organization, both current and projected. Other tools are available for workforce analysis as well

What is workload analysis?

An assessment of the organization's HR needs, both current and future

2 ways HR managers recruit potential employees

By placing a classified ad in the newspaper or seeking recommendations from current employees

Tasks in the staffing process:

Determining need, Recruiting, Screening, Interviewing, Selecting, Onboarding, Training and Developing, and Developing compensation plans

HR management's responsibility in on boarding activities

Give an orientation to the new employees and show them the ropes of the company as well as various types of paperwork

Why are human resources important to business effectiveness?

HR management exists to make sure that every employee in the company is: • Available • Knowledgeable • Productive • Satisfied

HR management activity of staffing and what is their first task?

HR staffing involves interviewing, hiring, and making sure that an appropriate and qualified staff is on hand at all times. A company is best represented by its employees, and you can't be having unfit employees greet their customers. Their first task is to determine how many employees are needed

What is tacit Knowledge?

Harder to grasp. It is knowledge am individual possesses that is difficult to transfer to others either verbally or writing. Gained through experience.

What are the responsibilities of top level management?

Operate the entire organization, set the company's goals, conduct strategic planning, and monitor the business's performance and make decisions whether to expand or not.

2 organizational dimensions that affect human resources management strategy

Organizational culture and mission and vision

Four indicators that managers look for to when human resources changes are needed

Organizational growth or expansion, Changing economy: , New management, Need for improvement

Dangers of overstaffing and understaffing

Overstaffing: Waste money on unnecessary salaries, training, or wages and it reduces the business's competitiveness Understaffing: Tasks might not be able to be completed in a timely fashion.

What are Human Resources?

People who work to produce goods and services, which are invaluable to the company.

Staffing is important because:

Staffing is important because it ensures that a business has the right people working in the right job positions at the right times. Staffing also helps weed out employees to make sure that the ones working in the company will helps the processes succeed.

What is knowledge?

The intangible combination of human experiences, insights, and intuitions that provide structure for interpreting and reacting to the world around you

What is management?

The logical process of coordinating resources, such as money and employees, to accomplish an organization's goals

What is human resources management?

The process of planning, staffing, leading, and organizing those employees.

What is the role of HR management in strategic management?

They're often found at the same meeting area as the company's CEO, CFO, COO, board managers, and other top tier managers. HR provides valuable insight into important company decisions like organizational restructuring and budgeting. Strategic plans are made for the company's long term future so organizations must keep working hard so they can have the HR departments that they need now and can use in the future.

What are the two key questions managers must ask before developing a human resources management strategy?

What type of staff do we need to run this organization and meet our organizational goals? AND. What must we do to attract, develop, and retain this type of staff?

What is specialization

When an employee may focus on and become proficient in a very narrow field of expertise.

What are the responsibilities of first line managers?

Carry out actions and plans made by middle management. They assign work, direct and staff employees, and control the company on a personal level.

What is compliance?

Compliance is where businesses must listen and follow different laws and regulations. These rules are based on the size of the company, its location, what industry it is involved in, and more.

What are the functions of middle managers?

Implement goals set by top management, pass on info they've collected to top management, and plan/organize/control functions of management in a more tactful manner

Planning management funtion

Involves deciding what work will be done and how it will be accomplished. They identify methods of achieving goals and figuring out what resources they have to achieve the goals. They also set dates for completing projects and tasks on how to complete them. Planning lays out the ground work for everything else (all the other management functions).

Controlling management function

Involves monitoring the work effort. These managers coordinate to make sure the company is achieving its goals effectively and manage the employee's performance to ensure the company is not being held back by its workers

Directing management function

Involves providing guidance to workers and projects. They set a direction for the business and motivate employees to accomplish the goals through hard work. This hard work is rewarded with bonuses, pay raises, and promotions if the managers think they are well deserved

Organizing management function

Involves setting up the way the business's work will be done. Managers review the plans they make and determine the jobs that need to be done. After that is complete, they group people into jobs and establish authority

How does knowledge management affect customers?

It better identifies and satisfies customers needs . Better solves customer problems. Better answer customer questions. Provide customers with the best most up to date knowledge about the company's goods and services

Explain job descriptions and specifications

Job descriptions are explanations of the responsibilities such as preparing brochures and assembling consumer reports. A job specification is an explanation of the skills, knowledge, and characteristics required by an employee for the job

How does knowledge management affect employees?

Knowledge management makes their jobs easier by allowing them to access valuable knowledge that helps them to fulfill their work tasks and to serve customers efficiency.

What is explicit Knowledge?

Knowledge that can be easily communicated to others or readily captured and stored in some type of document or database

What is data?

Raw facts and figures

What is recruiting?

Recruiting is the next part of staffing. It involves seeking out and attracting qualified potential employees

What is turnover

When modern employees spend less time in one job position (or at one company) before moving in another than they used to.