IB 2000 Exam 1
globalization of production
the dispersal of production activities worldwide to minimize costs or maximize quality
- Bribery and corruption - Labor conditions and human rights - Fair trade practices - Environment and firm's carbon footprint
what are key ethical issues in international business?
- traditional philanthropy: donating money - risk management: operating by an ethical code - strategic CSR: builds social responsibility into core values (like tom's donating money for every pair sold)
what are the 3 types of corporate social responsibility (CSR)?
International Monetary Fund (IMF)
A global organization that works to achieve sustainable growth and prosperity for all of its 190 member countries It does so by supporting economic policies that promote financial stability and monetary cooperation, which are essential to increase productivity, job creation, and economic well-being
World Trade Organization (WTO)
Deals with the global rules of trade between nations. Its main function is to ensure that trade flows as smoothly, predictably and freely as possible. Incorporates the principles of the GATT and is better positioned to carry them out because, among other things, it is better versed in issues like intellectual property, has a faster dispute settlement system, and wields more power.
globalization of markets
the convergence in buyer preferences in markets around the world
legal system
Set of laws and regulations, including the processes by which a country's laws are enacted and enforced and the ways in which its courts hold parties accountable for their actions
General Agreement on Tariffs and Trade (GATT)
Set up to eliminate protectionism, get countries trading freely among themselves, and help restore economic prosperity following the devastation of World War II Sought to push the world toward a reality where goods and services are exchanged among countries without tariffs, quotas, and so forth, and without favoritism and discrimination. Replaced by WTO due to lack of institutional structure.
world bank
Supports investments in countries that underpin long-term growth and that help to meet the needs of their citizens Work with policy makers to develop markets, institutions, and economies that are stable, equitable, and efficient Focus upon developing countries
domestic company
a company that only conducts business in its home country
subculture
a group of people who share a unique way of life within a larger, dominant culture - can differ from the dominant culture in language, race, religion, lifestyle, values, attitudes, and more - they can exist across national borders
theocratic totalitarianism
a political system in which a country's religious leaders are also its political leaders
democracy
a political system in which government leaders are elected directly by the wide participation of the people or by representatives - freedom of expression - periodic elections - full civil and property rights - minority rights - nonpolitical bureaucracies
culture
a set of values, beliefs, rules, and institutions held by a specific group of people
mixed economy (socialist)
a system in which land, factories, and economic resources are pretty equally split between private and government ownership - the government controls sectors important for security and stability - Private industries control prices, competition, etc - Decline due to slow economic growth, lack of accountability, rising costs, and move toward market-based systems/privatization
centrally planned (command) economies
a system in which the government owns the land, factories, and all other economic factors of the nations - The government makes all economic decisions - Decline due to the failure to create economic value, provide incentives, achieve rapid growth, and satisfy customer needs
communication
a system of conveying thoughts, feelings, knowledge, and information through speech, writing, and action (spoken/written language, body language, etc)
pluralism
both private and public groups needed to balance each other's power
secular totalitarianism
communist, tribal, right-wing totalitarianism
cultural literacy
detailed knowledge about a culture that enables a person to work happily and effectively with it
totalitarianism
every aspect of people's lives is controlled to "preserve order" - Imposed authority - Lack of constitutional guarantees - Restricted participation
imports
goods and services purchased abroad and brought into a country
exports
goods and services sold abroad and sent out of a country
- perception of time (french way of leisurely/calmly working vs american way of using all available time to be productive) - view of work (live to work vs work to live) - material culture - cultural change (cultural traits, cultural diffusion, cultural imperialism)
how does culture affect the workplace?
values
ideas, beliefs, and customs to which people are emotionally attached - new cultural values are often highly resisted
product liability
involves holding a firm and its officers responsible when a product causes injury, death, or damage
theocratic law
legal system based on religious teachings
common law
legal system based on the tradition and precedent, founded in the UK, rather vague law with lengthy contracts (US uses this)
civil law
legal system that uses a legal code and has more specific laws
appropriate behavior
manners, customs, folk customs (practiced by a homogenous group based on age-old customs), popular customs (behavior shared by a heterogenous group that's often seen as a threat to folk customs), gift-giving customs (bribery rules differ between nations)
brain drain
the departure of highly educated people from one profession, geographic region, or nation to another
market economy
most of a nation's land, factories, and resources are privately owned - Market supply & demand determine who produces what at what prices - Gov's role: enforce antitrust laws, preserve property rights, provide fiscal + monetary stability, preserve political stability - Emphasis on individualism and laissez-faire economics - Economic freedom (free choice, free enterprise, price flexibility)
anarchism
only individuals and private groups can preserve personal liberties
attitudes
positive or negative evaluations, feelings, and tendencies that people harbor toward objects or concepts - learned within specific cultures - more flexible than values
intellectual property
property resulting from people's intellectual talent and abilities
patent
property right granted to the inventor of a product/process that excludes others from making or selling the invention
trademark
property rights in the form of words/symbols that distinguish a product and its manufacturer
ethnocentricity
the belief that one's own ethnic group/culture is superior to others
international business
the commercial transaction that crosses the borders of two or more nations
economic system
the structure and processes that a country uses to allocate its resources and conduct commercial activities
globalization
the trend toward greater economic, cultural, political, and technological interdependence among national institutions and economies - characterized by denationalization - different from internationalization
lingua franca
third or linked language to connect two different native speakers, a mutually understood language
- patent - trademark - copyright
types of industrial property?
aesthetics
what a culture considers "good taste" in the arts/music, the imagery evoked by expressions, and the symbolism of certain colors
- Social groups - Social status - Social stratification: ranking people into social classes - Social mobility: the ease with which one can move up/down the ladder - Caste system: When people are born into a certain caste with no social mobility - Class system: a system in which personal ability and actions determine social status
what are components of social structure?
- Friedman's view: business's responsibility is to maximize profits legally, doesn't matter how ethical it is (bare minimum view) - Cultural relativist view: Adopt local ethics because values/ethics differ between cultures - Righteous moralist view: Use home country ethics when traveling because the home country's ethics are superior - Utilitarian view: Company should behave in a way that maximizes good outcomes for all parties
what are the 4 philosophies of ethics?
1. physical environment 2. values & attitudes 3. communication 4. aesthetics 5. appropriate behavior 6. social structure 7. religion 8. education
what are the 8 components of culture?
- Reduces marketing costs - Creates new market opportunities - Levels the uneven income streams - Local buyers' needs - Global sustainability
what are the benefits of the globalization of markets?
- Access to lower-cost workers (the biggest reason in recent years) - Access technical expertise - Access production inputs
what are the benefits of the globalization of production?
Culture: allows us to profit from our differing circumstances and skills, however, homogenizes our world and destroys our rich diversity of cultures National Sovereignty: Globalization spreads democracy worldwide, however, empowers supranational institutions at the expense of national governments, causing countries to feel that they're losing their autonomy and governance Environment: Most international firms today support reasonable environmental laws, however, is it just a race to the bottom?
what are the debates about culture, sovereignty, and the environment and globalization?
- WTO still exists - WTO is more efficient and automatic when disputing settlements - WTO is permanent, GATT lacked institutional structure to be an organization
what are the differences between WTO and GATT?
1. falling barriers to trade and investment 2. technological innovation
what are the forces driving globalization?
- christianity - islam - hinduism - confucianism - buddhism - judaism - shinto
what are the world's 7 top religions?
strict jews follow a kosher diet, so they can't eat many foods
what do (food) companies need to be careful of when marketing to Jewish customers?
Prevent market sharing, price fixing, and unfair advantage
what do antitrust regulations do?
strict hindus don't hurt or eat any animal, especially cows/beef, so food companies must keep this mind
what do companies need to be careful of when marketing to hindu customers?
- can't sell pork - can't sell alcohol - many other caveats companies must research
what do companies need to be careful of when marketing to muslim customers?
- Eliminates jobs and lowers wages in developed nations - Exploits workers in developing nations (by paying them less)
what is the argument against globalization?
- Increases wealth and efficiency in all nations, improves the standard of living, allows workers to purchase goods at lower prices - Generates labor market flexibility in developed nations - Advances the economies of developing nations
what is the argument for globalization?
Inequality within nations: wage gap widens between white-collar and blue-collar occupations in rich nations Inequality between nations: widening the gap in average incomes between rich and poor nations Global inequality: widening income inequality between all of the people of the world
what is the debate about globalization & income inequality both within and between nations, and globally?
- Large companies from the wealthiest nations - Firms from emerging markets - Small and medium-sized companies - Multinational corporations (MNCs) (business with direct investments) - Born global firm (instantly global, usually e-commerce)
who are the key players in international business?