Information Systems Exam 1

The term given to a company that is first to enter a market thus creating a competitive advantage is ________.

first-mover advantage

According to the disruptive growth engine, executive leadership will allow a firm to ________.

gain credibility and to bridge sustaining and disruptive product development.

Which of the following types of information systems creates, stores, analyzes, and manages spatial data?

geographic information system

Which of the following is an economic change brought about by globalization enabled by information technology?

increase in the outsourcing of labor

A metric deemed most critical to accessing progress toward a certain goal is referred to as a(n)__________.

key performance indicator

With respect to the general classes of computers, a _______ is very large and is used primarily as the main, central computing system for major corporations.

mainframe computer

At the ______ level of an organization, information systems provide key performance indicators (KPIs) that are focused on balancing performance across the organization.

managerial

In an e-business innovation cycle, after an organization scans the environment for new emerging and enabling technologies, the next step is to _________.

match the most promising new technologies with current economic opportunities.

The suffix ".org" is reserved for ___________.

non-profit organizations

Information systems at the _______ level of an organization often help in automating repetitive activities.

operational

Which of the following best explains the process of moving business processes or tasks to another company?

outsourcing

With respect to the general classes of computers, a __________ is used for small business computing.

personal computer

In information systems management, a system consultant is responsible for ________.

providing information systems knowledge to external clients.

What is the digital divide?

A worldwide gap giving advantage to those with access to technology.

________ are a set of activities an organization performs in order to reach their business goals.

Business processes

The development of low-cost platforms and communication technologies is an economic change brought about by globalization enabled by information technology.

False

Vendors are required by law to respect the privacy of people who make Web purchases.

False

The term given to a company that is first to enter a market thus creating a competitive advantage is __________.

First-mover advantage

Which of the following is a governmental challenge of operating in the digital world?

Import and export regulations

Which of the following statements is true about information?

It is a representation of reality

Which of the following statements is true of an intranet?

It secures proprietary information stored within the corporate local area network.

Which of the following can be cited as an example of a digital divide?

Lora has access to more information than Frank because she knows how to operate a computer.

Information about one's identity and place of living is an example of __________.

demographic data

Identify a major ethical challenge society faces today when considering the strong linkage between computer literacy and a person's ability to compete in the information age.

digital divide

With respect to the types of information systems used in organizations, Amazon.com is an example of a(n) _________ system.

electronic commerce

The purpose of a(n) ____________ is to support and integrate all facets of the business, including planning, manufacturing, sales, marketing, and so on.

enterprise resource planning system

Identify the key factor of globalization.

evolution of technology

Managers at the _______ level include the president and chief executive officer, vice presidents, and possibly the board of directors.

executive

Discuss the five IT Megatrends that shape the Digital Future.

1. Mobile: one of the biggest trends of today if the movement towards mobile phones. 2. Social Media: there has been a rise in social media in the past few years. I'm sure everyone you know has at least one type of social media (Facebook, Instagram, Twitter, Snapchat) 3. The Internet of Things: A network of a broad range of physical objects that can automatically share data over the Internet. 4. Cloud Computing: An on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. 5. Big Data: All of these trends together give us Big Data which are extremely large and complex data-sets. They are characterized as being of high volume, variety and velocity.

List Porter's primary competitive forces that analyze the competition within an industry.

1. The rivalry among competing sellers in an industry. 2. The treat of potential new entrants into an industry. 3. The bargaining power that customers have within an industry. 4. The bargaining power that suppliers have within an industry. 5. The potential for substitute products from other industries.

A dataset comprised of extremely large amounts of complex data would best be described as ________.

Big Data

The various services offered by Google, such as Gmail (e-mail), Google Drive (word processing), or Google Calendar, all of which are accessed via a Web browser, freeing users from the task of installing or updating traditional desktop applications or worrying about storing or backing up data, are good examples of ________.

Cloud computing

Which of the following is an implication for firms that have a threat of new entrants into their market?

Decreased market share

Define disruptive innovation and how it leads to the innovator's dilemma.

Disruptive innovations are new technologies, products, or services that eventually surpass the existing dominant technology or product in a market. For example, trains and airplanes. Trains were the go-to convenient mode of transportation but once airplanes were invented, most people will take the convenience of a plane over a train. Those who ignore these disruptive innovations in their market will more than likely fail. This is known as the innovators dilemma.

Operational, managerial, and executive decision-making levels are all supported by a single type of information system.

False

Risk tolerance for people within the organization should be low for the deployment of innovative information systems.

False

Software refers to a group of two or more computer systems linked together with communications equipment.

False

Which type of innovation is best described as supporting the value of an offering?

Service innovation

Which of the following types of information systems facilitates collaboration and knowledge sharing?

Social software

When senior managers at the executive level of the organization conduct __________, they form a vision of where the organization needs to head.

Strategic planning

Which of the following is NOT one of Porter's Five primary forces?

Threat of flooding the industry with excellent products.

Identify the purpose of a transaction system used in organizations.

To handle day-to-day business event data at the operational level of the organization.

An information system is a combination of hardware, software, and telecommunications networks that people build and use to collect, create, and distribute data.

True

Choosing and implementing an emerging information system is not sufficient to gain or sustain competitive advantage.

True

Globalization is the integrations of economics throughout the world, enabled by innovation and technological progress.

True

Technology use by organizations can be strategic and can be a powerful enabler of competitive advantage.

True

The steps (in order) in the disruptive innovation cycle is ________.

choosing, matching, executing and assessing.

Joe and Megan know how to use a computer. Which of the following describes this fact?

computer literacy

With respect to the types of information systems used in organizations, sales force automation is an example of a(n) ___________ system.

customer relationships management

A network of a broad range of physical objects that can automatically share data over the Internet is called ________.

the Internet of Things