Information systems final review
In his text, "The Human Side of Enterprise," Douglas McGregor focused on ________.
- Manager attitudes toward their employees McGregor offered "Theory X," and "Theory Y," which asserted that managers' behavior relied primarily on their beliefs about their employees.
How have management information systems (MIS) changed the management of organizations?
- Managers (and employees) can communicate different types of information in a greater variety of ways. MIS and new communication technologies have vastly improved organizations' ability to communicate, and it is up to management to ensure that the organization makes the best use of available technologies. - Managers can have more information and data about the organization to help them make smarter decisions. MIS and even standard data processing and office productivity software have made business intelligence easier to obtain, communicate, and use, enabling organizations to be more data driven
Which three of the following ideas did Henri Fayol consider to be a guiding principle of management?
- Managers can expect subordinates to follow orders and discipline them if needed. Fayol believed subordinates must be obedient and disciplined. - Managers must have the power and the right to give orders to subordinates. Fayol believed managers needed authority to be effective. - The organization's interests must take priority over the interests of individuals. Fayol believed the subordination of individual interest, including the interests of managers, was necessary for an organization to succeed.
A retail chain store uses a centralized mainframe system that connects all of the cash registers within a region. Regional managers are able pull sales reports for all units on this mainframe. Salespeople are able to easily ring up and total customers purchases, as well as communicate with other associates at different machines. What is his mainframe system an example of?
-mobile POS stationmobile -client-server network
From the following list, select all the reasons why organizations should identify their target markets when creating a social media information system (SMIS).
.Different social media platforms attract and cater to different markets. Social media marketing is more cost-effective if it targets specific markets.Social media marketing is more cost-effective if it targets specific markets.
Stories in presentations should typically last for
30 seconds to one minute Keep in mind that stories should be short. Even when audience members are engaged, their patience is limited. They expect to get the point quickly. Typically, stories should last 30 seconds to one minute.
Which of the following is an example of management inconsistency that employee scheduling software is designed to eliminate?
A manager at a restaurant concisely scheduling favored employees for the shifts with the most money making potential. An employee whose last name begins with the letter "Z" consistently not receiving his desired number of hours a week Consistently scheduling too many or too few employees to work shifts
Which of the following organizations adhere to the principles described by Max Weber?
A medium-sized biotech company recruits for entry level positions at state colleges located in the organization's region. A minimum GPA is required, participation in extracurricular activities. All entry level positions support senior researchers and have the same starting salary. Senior researchers are people who have been promoted out of the entry level position; they are managed by people who have achieved their sales quotas in 7 of the last 10 years. New hires are trained in company policies and provided with management training after their first successful year. Employees with 2 years of exemplary performance reviews are invited to interview for positions managing the newest batch of college recruits.
Which statement about online presence is true?
A personal brand built through an online presence can help business professionals gain opportunities.
James begins his presentation on supplemental insurance by telling a dramatic story about an employee who was able to keep his home because of having such insurance. What type of attention-getter is this?
A vivid example A vivid example is a dramatic, story-based description of something related to the topic.
Which of the following cloud-based AI applications?
AIaaS Chatbots
Charo created a preview that demonstrated benefits to the audience and included an emotion-evoking statement. What did she forget to include?
An overview The final part of the preview is the overview. Ideally, you can state your overview in one to three sentences in simple, conversational language. The overview segments the presentation in terms of the key benefits or takeaway messages.
Machine-learning software is being used to explore databases of existing molecules (and their associated properties) to generate information that can be used to develop new drugs to treat a variety of conditions expeditiously and at lower costs. Firms at the forefront of this new strategy include
Atomwise. Insilico Medicine. Kebotix. Atomwise, Insilico Medicinem and Kebotix are leading research firms using machine-learning software to identify new molecules.
Talia posted the following message to a discussion forum at work: "Ralph, your late report cost us a shot at being team of the month." What team communication rule did she violate?
Avoid blaming.
Which person illustrates a characteristic of an excellent business thinker?
Barras uses a variety of sources such as journal articles and colleagues' expertise. Excellent business thinkers possess a number of characteristics. First, they clearly and precisely identify and articulate key questions and problems. Second, they gather information from a variety of sources. Third, they make well-reasoned conclusions and solutions. Fourth, they remain open to alternatives to approaching and reasoning about the business problem—that is, they are mentally flexible.
Headquartered in Toronto, ________ has developed a software application that serves as an early warning system for identifying pandemics.
BlueDot It is likely that there will be another pandemic in the future. Blue Dot's prediction software can aid in earlier detection and identification.
The term virus is a useful way to identify this malware for which of the following reasons? More than one answer may be correct.
Both biological and computer viruses have the ability to reproduce themselves. A virus needs a host body or computer system to do its work. Viruses are programmed to increase damage as they self-replicate. Both biological viruses and computer viruses must invade a body or run in a computer to spread.
When you log into most social software systems, you access a front page known as a
Dashboard
A person listens to someone speak, then tries to interpret what the speaker meant by those words. This process is called
Decoding.
What is the benefit to using social media for conducting market research?
Demographic data and market information is much easier to gather from social media sites than it was to previously collect. Social media has made the process of gathering market research information easier to collect. Previously, companies had to actively engage with consumers to get the information that social media is able to passively provide.
Which guideline should be followed while reviewing a presentation for effectiveness?
Double-check every aspect of your supplementary materials. Review your presentations in the same way you review your written communications. First, double-check every aspect of your supplementary materials as well as the technology you will use to ensure that it is perfect and working. Typos on electronic slides can be a glaring display of carelessness. Also, seek feedback from colleagues and clients before and after your presentations. Ask them how they would change the presentation to better meet their needs.
Understanding and relating to the needs of others is called
Empathy
Which of the following are examples of cryptocurrencies?
Ethereum Bitcoin Litecoin
Select the true statements about Generative Adversarial Networks (GANs).
GANs are designed to compete against each other (this is why they are termed adversarial) to create artificial instances of data that are interpreted as real data. The neural networks in a GAN include a generative network. The neural networks in a GAN include a discriminative network.
Management information systems (MIS) for communication directly support organizational decision making by:
Helping managers communicate, obtain, discuss, and understand the information necessary for strategic decisions.
Charlie has been assigned the task of creating an effective business message aimed at encouraging healthy habits in the workplace. He uses the AIM planning process. What should he do during the information gathering stage?
Identify problems that prevent employees from making healthy choices The information gathering step of the AIM planning process includes clearly identifying key questions and problems.
What is typically included in the planning stage of writing an effective business message?
Identifying the primary message and key points In order to create an effective business message, during the planning stage you should understand the needs of the audience, generate the best of ideas to address a business issue and identify the primary message and key points.
Which of the following are true statements about trust in AI platforms?
In a recent study by Deloitte, 67% of executives responded they are "not comfortable" using data from advanced AI systems. Creating transparency is an important step in building trust in AI platforms. Collaboration can help to build trust in AI platforms.
Select the true statements about unsupervised learning.
In unsupervised learning, machine learning algorithms are used to examine and cluster unlabeled data sets. In unsupervised learning, clustering is used. Clustering is an approach used in data mining that groups unlabeled data based on parallels and variances within the data set. Unsupervised algorithms are used to uncover hidden associations within the data sets or patterns within data sets that may go unnoticed without the assistance of humans.
Which social media goal directly aligns with an organization's mission to increase the public's environmental awareness by increasing news coverage of environmental issues?
Increasing the conversion rate of its social media posts to full news stories. An increased conversion rate means that a greater number of the organization's social media posts would lead to full news stories on the same topics, which directly aligns with the organization's mission.
The White House Office of Science and Technology Policy has identified ten principles to consider when articulating regulatory and nonregulatory methods for the development and use of AI. Match the definition to the correct principle.
Interagency Coordination Sharing of experiences and best practices for AI governance should be maintained between governmental agencies. Benefits and Costs Executive Order 12866 requires agencies to "select those approaches that maximize net benefits (including potential economic, environmental, public health and safety, and other advantages; distributive impacts; and equity)." Scientific Integrity and Information Quality The establishment and maintenance of high standards as they relate to AI information quality and decision making can assist in gaining public trust and confidence in AI. Public Participation When financially feasible and including adherence to legal requirements, organizations should allow the public to be part of the AI rule-making processes and procedures. Disclosure and Transparency There must be a method to detect when AI is in use as well as a way to address possible impacts of AI on end-users.
How does Michael Hoppe define active listening?
It is "a person's willingness and ability to hear and understand."
Which of the following is true of listening?
It requires more effort than simply hearing.
Tina is a member of the bargaining team for the local teachers union. The team is currently negotiating a contract with the school district, and the two sides have different opinions on how the new contract should look. However, Tina is approaching the negotiations with an open mind and feels positive about the possibility of finding common ground and negotiating a deal that will please both sides. Tina is displaying a...
Learner
In order to design your slides to facilitate ease of processing,
Limit your text to ten words per line. In order to design your slides for ease of processing, limit the amount of information on any given slide. Readers should be able to grasp the content within 10 to 15 seconds. For text, you should limit your text to ten words per line and include no more than five to six lines.
In the course of creating an effective business message, excellent business thinkers are most likely to?
Make well-reasoned conclusions and solutions. Excellent business thinkers possess a number of characteristics. First, they clearly and precisely identify and articulate key questions and problems. Second, they gather information from a variety of sources. Third, they make well-reasoned conclusions and solutions. Fourth, they remain open to alternatives to approaching and reasoning about the business problem—that is, they are mentally flexible.
In order to pay proper attention and demonstrate your eagerness to understand what another person has to say, which of the following should you do?
Nod when appropriate. Lean forward.
Which action is most likely to result in your audience judging you as having character?
Offering your views transparently Presentations place a spotlight on you and allow you to maintain and even build your credibility. When you clearly know what you are talking about, audiences will judge you as competent. When you show that you are interested in the needs of your audience, they will judge you as caring. When you offer your views honestly and transparently, audiences will judge you as having character.
Because Janet's manager has a hub motivational value system (MVS), she should focus on using language that is
Option-oriented. Professionals with hub motivational value systems are most common. Hubs are by nature pragmatic and flexible. They prefer a presentation that holds clear business logic with an emphasis on benefits to people—clients, customers, colleagues, and others. They prefer option-oriented language.
Which of the following are ethical considerations of AI?
Privacy Human Judgment .Privacy is an ethical consideration of AI. Human judgment is an ethical consideration of AI.
Why is data that is located in the RAM of a device considered data in transit?
RAM only holds data and instructions temporarily; nothing is permanently stored in RAM. Data that is stored in RAM on a device is also considered data in transit. Because RAM only holds data and instructions temporarily, it is considered to be in transit when it is stored in RAM.
What is most likely to show that the writer of a business message has concern for the audience?
Respecting the autonomy of the reader The business world can be a hectic, deadline-filled environment. In many situations you will want fast responses. If you show consideration for others' time as well as for their sense of autonomy, you will often achieve your intended results more effectively than if your words sound bossy and demanding.
What is the final step of the PREP method of justifying your views in a presentation?
Restating your position A successful approach to justifying your views in a presentation is the PREP method, which involves stating your position, providing the reasons, giving an example or providing evidence, and restating your position.
Peter Drucker felt the most important responsibility of a corporation is to:
Serve its customers.
What is typically included in the writing stage of developing an effective business message?
Setting a positive and other-oriented tone In order to create an effective business message, during the drafting stage you should set a positive and other-oriented tone, make the message easy to read, and make the message easy to navigate.
Adish is analyzing the benefits and feasibility of implementing a stress-reduction program on a fixed budget. Through research, Adish learns that the cost of a stress reduction program exceeds the proposed budget. He also learns that such programs are linked to increased employee health and morale. Adish then advises the company leadership to implement the program because it will be effective at improving the well-being of employees. Adish is guilty of?
Slanting the facts. Adish is guilty of slanting the facts or presenting only those facts that are favorable to your position.
Of the following statements, choose all that describe the importance of hardware and software to SMIS.
Social media information systems are built with computer and network technology.Social media information systems are built with computer and network technology. Hardware and software options are numerous and varied, allowing users to customize according to their roles and business needs.
In interpersonal communication, noise is which two of the following?
Something that distorts the message being communicated Something that interrupts the message being communicated
For the past few months, Denver Framing has experienced high employee turnover. After investigating, human resource manager Kyle discovered that most employees are unhappy with their salaries and therefore unmotivated to work. Kyle plans to craft a message using the direct approach. How should he structure it?
State the primary message; lay out supporting reasons; conclude with a call to action. Most business arguments employ a direct, or deductive, approach. In other words, they begin by stating the primary message, which is typically a position or recommendation. Then they lay out the supporting reasons. Most business messages conclude with a call to action.
In interpersonal communication, the term meaning refers to
The ideas and feelings that a person intends to communicate to another person.
Which of the following must remain confidential to achieve cybersecurity goals?
The logins and passwords of authorized users the logins and passwords of authorized users Private or sensitive data and information private or sensitive data and information The specifications of the organization's IT systems
Which would organizations be interested in the information on interactions and preferences that social media sites can provide?
The more an organization knows about users' interactions and preferences, the more strategic their targeting can be.
Select the true statements about BlueDot's pandemic detection software.
The software scans over 100,000 worldwide media sources in over 65 different languages to determine outbreaks in real-time. Serves as an early warning system for identifying pandemics. The software uses artificial intelligence to predict pandemics.
Which of these statements support the assertion that MitMo is a growing security risk? More than one answer may be correct.
The world is flooded with smartphones and other mobile devices.The world is flooded with smartphones and other mobile devices. Mobile devices function in many of the same ways that computers do. The sheer numbers of mobile devices, which function similarly to computers, gives cybercriminals another broadly available opportunity.
Why did Max Weber believe that personal responsibility, ethical behavior, and charity were fundamental to capitalism?
These are the basic principles of Protestantism.
After people experience intense anger, which statements are true?
They are more vulnerable to being provoked into anger again during the aftermath of the event. They continue to feel a lingering reaction for hours or days afterward. They can help ward off further incidents by practicing self-awareness.
Which statement is true about auditory learners?
They believe emotion is best conveyed through voice. Auditory learners, who comprise roughly 40 percent of the population, like loud, clear voices and believe emotion is best conveyed through voice.
What are characteristics of people who are self-aware?
They know what makes them feel various emotions. They understand their own emotions as they occur. They pay close attention to their internal states.
What is the purpose of an overview?
To show how your audience will benefit from the idea you are proposing The purpose of an overview is to segment the presentation in terms of key benefits or takeaway messages that are easy to remember and help audience members think about how your ideas benefit them.
True or false: An aspect of empathy toward colleagues is wanting to help them grow in their career objectives.
True
Which technique is most likely to make business messages more positive?
Using constructive terms In order to make business messages more positive you should use diplomatic, constructive terms related to your relationships and interactions.
Cloud computing can best be described as
Using the Internet to store and access resources.
Enduring beliefs and ideals that individuals hold are called
Values
Which of the following is a reason why farmers frequently use a DSS to determine appropriate fertilization and irrigation?
Weather patterns frequently change and cannot be predicted far in advance; therefore, the fertilization and irrigation needs are not consistent for a farmer's crops.
Which social media tool would be best at helping a business professional establish a personal brand?
a blog
What are the three categories of the detect (DE) function of the NIST Cybersecurity Framework?
analysis, observation, detection The DE function suggests guidelines for analyzing cybersecurity events, monitoring all IT systems, and the institution of procedures for detecting incidences.
Using cyberattacks, such as the May 2017 WannaCry ransomware attack which struck British hospitals particularly hard, is an example of how a nation with less military strength can level the field using technology. This is an example of ________ warfare.
asymmetric Facing an adversary that has an overwhelming nuclear and conventional weapons advantage leads many nations or groups to consider using cyberattacks.
Malicious bots are cybersecurity risks because they
can reproduce and link to an outside server. Malicious bots self-propagate and direct confidential information from the host to an outside server.
A business is planning on using sponsored social media content for its new product, which is appropriate for people in different age demographics. Which generation would be best targeted by sponsored posts on Instagram?
college students
In addition to planning, analysis, and mitigation, select the remaining two categories of the respond (RS) function of the NIST Cybersecurity Framework from the list below.
communication improvements to cybersecurity response plans In addition to planning, analysis, and mitigation, the RS function calls for communication about cyber breaches with internal and external stakeholders. In addition, the RS function involves analyzing and making improvements to existing cybersecurity plans.
Which of the following are elements of emotional intelligence?
developing empathy understanding emotions managing emotions
The purpose of adware is to ________. .
display ads to users based on their browsing behaviorsdisplay ads to users based on their browsing behaviors redirect your search requests to advertising websitesredirect your search requests to advertising websites collect marketing-type data about youcollect marketing-type data about you The purpose of adware is to monitor browsing behavior and display targeted ads to users.
In interpersonal communication, what does the term EQ mean?
emotional quotient
Interpersonal communication includes which of the following?
exchanging verbal messages sending and receiving nonverbal messages interpreting the meaning of messages
Which of the following statements are true about Nanorobots?
have the capacity to carry medication or miniature tools used to constantly monitor our bodies for maladies and other symptoms can build and manipulate things precisely where components are at a scale of a nanometer These machines are not meant to stay in the patient forever and must be able to make their way out of the host.
Sometimes people fail to reach the same understanding about what is being said. This can be caused by interference from which of the following?
internal noise external noise lifetime experience
To properly authenticate, or verify, the identity of authorized users and protect assets from unauthorized users, it is essential to
keep user logins and passwords confidential. If logins and passwords are not kept confidential, it is easier for unauthorized users to access, steal, and damage or corrupt IT assets, defeating the purpose of cybersecurity.
Which of the following are steps you can take to learn about artificial intelligence (AI)?
learn about the math used in AI take free online courses and find free online resources covering AI study computer programming languages
One potential drawback of using social media in the workplace is that social media
may lower productivity. Social media present many challenges and risks. The primary challenges are cultural. Social media cause distraction from work and too much socializing.
What did Henri Fayol consider to be the main roles or responsibilities of a manager?
planning, organizing, staffing, directing, and controlling processes
Which type of reputation is affected by material a person posts to an online discussion forum that is accessed only by people in his or her company?
professional and private Meta messages and reputations are grouped into four areas: personal and private; professional and private; personal and public; and professional and public. In each domain of your online communications, you should think about the meta messages you would like to send so that you build a credible reputation. Material posted to social media seen only by work colleagues affects your professional and private reputation.
Software used by social media information systems websites include
programs that analyze data.
What is one of the most common types of effective posts when establishing a professional reputation?
promoting your employer
Which of the following are ways Internet of Medical Things (IoMT) has been used during the pandemic?
self-screening at home regional integration of health records rapid COVID-19 screening The IoMT has allowed for increased at home patient screening, integration of health records, and rapid COVID screening.
The quality of message delivery can be diminished by which of the following?
semantic noise physiological noise psychological noise
When communication succeeds, the participants reach the same understanding about a feeling, thought, or idea. This is called
shared meaning.
Currently, apps that run on the Cloud are ________ as compared to apps that run on local machines. Edge computing is a method of optimizing cloud computing systems by performing data processing at the edge of the network, near the source of the data and it is possible that cloud computing may take a back seat to edge computing.
slower Currently apps that run on the cloud are slow compared to apps that run on local machines (the Edge).
Suppose you are a company whose target market is identified as homeowners who live in suburban regions of the American Midwest. From the list below, choose the product you are most likely selling.
snow blowers It is likely that homeowners (rather than renters) living in suburban areas (with driveways and sidewalks) of U.S. regions that traditionally get moderate to heavy snowfall will be interested in purchasing snow blowers.
Describe what social media offers businesses eager to gain understanding of their customers.
social intelligence toolssocial intelligence tools unprecedented access to consumer data unprecedented access to consumer data insights analytics
One major threat to productive discussions is inconsistency. Firstcomers to a forum discussion are most likely to cause problems by
stating their opinion but failing to take part as the conversation evolves.
Machine learning is the field of study that gives computers the ability to learn without being explicitly programmed. Which of the following are categories of machine learning?
supervised unsupervised reinforced
To increase self-awareness, it is helpful to do which of the following?
to be in the habit of monitoring and analyzing feelings as they occur to evaluate the way feelings have affected previous experiences to recognize triggers and devise ways to handle them
What is the goal of most public relations messages?
to create a distinctive brand for a company or organization
Which social media metric is probably the most useful for determining whether a company is increasing its brand awareness on social media?
total mentions of the company on social media
The main function of executive support systems (ESSs) is to:
turn data into information to support high-level decision making.
Part of paying attention means trying to
understand everything said from the perspective of the speaker.
User 2.0 is most likely to
use the Internet for social connection. User 2.0 refers to an individual who primarily uses and prefers Web 2.0 tools. Web 2.0 communication tools are interactive, customizable, and social.
A person with good self-management skills does which of the following?
uses both positive and negative emotions to meet goals exercises discipline to achieve long-term goals is aware of emotion as it is occurring and control it
5G cellular technology offers the promise of download speeds as high as 20 Gbps. This will likely require more antenna arrays with each antenna sending out ________ microwave signals.
weaker More antennae sending out weaker signals will lead to greater speeds.
