Interpersonal Communication Chapter 8
Samuel values harmony in his in-group and is also inclined to hide his negative emotions about outsiders. Samuel is most likely from which of the following countries?
India
Which assertion is true about culture and emotion?
Whereas individualists are quite frank about expressing negative emotions toward outsiders, collectivists are more likely to hide emotions such as disliking.
People who are ____________ oriented are much more aware of their emotional states.
affectively
The fallacy of _______________ can set in motion a self-fulfilling prophecy.
catastrophic expectations
Akira arrived at the office in a foul mood, but after spending his morning in teamwork with a group of upbeat colleagues, he cheered up considerably due to _______________?
emotional contagion
Restricting emotional expression is an important part of _______________?
emotional labor
"It doesn't matter how hard I work, my boss expects too much from me and will never promote me. I should just accept it." This statement is associated most closely with the fallacy of _______________.
helplessness
Which type of language acknowledges that people don't make us like or dislike them?
"I" Language
Emotional intelligence involves which of the following abilities?
Being sensitive to the feelings of others
Reappraising an event takes place through a form of intrapersonal communication called ____________.
self-talk
Looking out from the podium at a sea if blank faces. Lily fears her topic is of no interest to anyone. Then she tells herself not to despair because once she starts speaking she will soon captivate her audience with her presentation on fly fishing. This is an example of _______________?
Reappraisal
Who is most likely to have developed a parasocial relationship?
Terrell, who has seen every episode of the TV show Empire twice
Which method is based on the idea that the key to changing feelings is to change unproductive cognitive interpretations?
The rational-emotive approach
"I can never think of anything intelligent to say when the professor calls on me in this class." This statement is associated most closely with the fallacy of _______________.
overgeneralization
Monitoring physical changes, nonverbal behaviors, thoughts, and verbal messages are all ways of helping you _______________?
recognize your feelings
To say you are "annoyed" when you are actually "furious" is an instance of _______________?
understatement
