Interpersonal Communication Exam 2
What are the different stages of the family life cycle? Explain. (ch12)
- Establishing a Family - enlarging a family - developing a family - encouraging independence -launching children - postlauncing of children - retirement
What are the guidelines for communicating emotions effectively? (Ch7)
- Identify your emotions - choose whether and how to express emotions - own your feelings - monitor your self-talk - adopt a rational-emotive approach to feelings - respond sensitively when others communicate emotions
What are the different stages of friendship development? Explain.
- The initial meeting is the first stage of interaction - fledging friendship - nascent stage friends
What are the different dimensions of romantic relationships? Explain. (Ch11)
-passion - commitment - intimacy
What are the six stages of the growth? Explain what is happening within each stage.
1. individuality 2. invitational communication 3. explorational communication 4. intensifying communication 5. revising communication 6. commitment
What are the five phases a relationship is deteriorating? (Ch11)
1. intrapyschic process 2. dyadic process 3. social support 4. grave-dressing process 5. resurrection process
Who was the psychologist that coined the term emotional intelligence? (Ch7)
Daniel Goleman
How does the text define interpersonal conflicts in relationships? (Hint: There's three different aspects.) (Ch9)
Interpersonal conflict exists when there is expressed tension between people who are interdependent, perceive they have incompatible goals, and feel a need to resolve those differences
friendship
Interpersonal relationship between two people that is mutually productive and characterized by mutual positive regard
explain openness/ closedness (Ch8)
I like sharing so much with you / There are some things I don't want to talk about with you.
explain novelty/ predictability (Ch8)
I like the familiar rhythms and routines of our relationship/ We need to do something new and different.
explain autonomy/ connection (Ch8)
I want to be close / I need my own space
How does the cognitive labeling view of emotions differ from the perceptual view of emotions? (Ch7)
It offers better explanation of how we move from experience to interpretation
List & define the 3 Types of Friendships? (Hint: See PowerPoint)
Reciprocity Receptivity association
What are the effects of each the voice response (Ch9)
addresses conflict directly and attempts to resolve it
define storge
comfortable, even-keeled kind of love based on friendship and compatibility
Framing rules (Ch7)
define the emotional meaning of situations
What are the effects of each the neglect response (Ch9)
denies or minimizes problems, it is passive and avoids discussions that will harm a relationship or destructive because it doesn't resolve tension
What is the process of the perceptual view of emotions? (Ch7)
external event, perception of event, interpreted emotion, response
define receptivity
imbalance in giving and receiving; one person is the primary giver and the other the primary receiver; positive imbalance because each person gains something from the relationship; difference in status is essential for this friendship to develop - doctor-patient, teacher-student
What is the social penetration theory? Explain. (Ch11)
intimacy grows as interactions between people penetrate from the outer to inner layers of each person's personality
What are the emotional fallacies? How do they effect a person? Define.
is the manipulation of emotions without any regards to the acceptable argument. People often use this fallacy in order to get what they want without any regard strictly based upon the facts. Rather it is firmly based on emotions.
define the middle stages (ch9)
kitchen sinking, adding unrelated grievances into the conflict
define counterfeit emotional language (Ch7)
language that seems to express emotions but does not actually describe what a person is feeling
define mania
love that may devise tests and games to evaluate a partners commitment
define bracketing (Ch9)
noting that an issue arising in the course of conflict should be discussed later
relational dialectics
opposing forces that are continuous and normal in relationships
emotions (Ch7)
our experience and interpretation of internal sensations as they are shaped by physiology, perceptions, language, and social experiences
What are the effects of each the exit response (Ch9)
physically or psychologically walking out which is destructive and associated with relationship dissatisfaction
define ludus
playful love
define pragma
practical love
define the early stages (ch9)
sets the stage for how conflict will be managed
define speaking in generalities (Ch7)
statements that express emotional states, but do so ineffectively by being general and abstract
define not owning feelings (Ch7)
stating feelings in a way that disowns personal responsibility (I vs You language)
What are the effects of each the loyalty response (Ch9)
staying committed in a relationship despite differences. withholding from engaging in disagreements means not working through differences and causing dissatisfaction
define agenda building (ch9)
staying focused on the main issues
feeling rules (Ch7)
tell us what we have a right to feel or what we are expected to feel in particular situations
Define emotional intelligence (Ch7)
the ability to recognize feelings, to judge which feelings are appropriate in which situations, and to communicate those feelings effectively
emotion work (Ch7)
the effort to generate what we think are appropriate feelings in particular situations
Define reciprocity
the ideal type, characterized by loyalty, self-sacrifice, mutual affection, and generosity; based on equality
communication climate (Ch8)
the overall feeling or emotional mood between people, (warm or cold, safe or anxious etc)
define association
transitory; it might be described as a friendly relationship rather than a true friendship; associative friends are the kind we have with classmates, neighbors, or coworkers. No great loyalty, no great trust, no great giving or receiving.
define agape
unconditional love
Having Comfort with Relational Dialectics specifies three tensions that are normal of healthy relationships? Name them
- autonomy/ connection - novelty/ predictability - openness/ closedness
List the four reasons we may not express emotions? (Ch7)
- culture and social expectations - self protection - protecting others - social and professional roles
define the four reasons we may not express emotions? (Ch7)
- culture and social expectations: what we feel and how we express it are influences by the culture and social groups to which we belong. - self protection: we don't want to give others information that could affect how they perceive or act towards us - protecting others: we fear we could hurt or upset others - social and professional roles: our roles make it inappropriate
6 confirming vs. disconfirming styles (Ch8)
- evaluation/ description - certainty/ provisionalsism - strategy/ spontaneity - control/ problem orientation - neautrality/ empathy - superiority/ equality
4 features of satisfying relationships (Ch8)
- investment - commitment - trust - comfort
What are the different orientations of conflict? Explain. (ch9)
- lose/lose: loses for everyone involved - win/lose: one person wins at the expense of the other - win/win: there's a way to resolve differences so that everyone gains
What are some examples of different kinds of family forms? Hint: Diversity in Family Life
- marriage - cohabitation -
Negotiating Dialectical Tensions: What are four ways partners handle tensions generated by opposing needs? (Ch8)
- neutralization - selection - seperation - reframing
What are the three levels of confirmation and disconfirmation climates? (ch8)
- recognition - acknowledgement - endorsement
What are the different types of Ineffective Expression of Emotions? (Ch7)
- speaking in generalities - not owning feelings - counterfeit emotional language
What are the different stages of Unproductive Conflict Communication? (Ch 9)
- the early stages - the middle stages - the later stages
How do people respond to conflict? (ch9)
- the exit response - the select response - the loyalty response - the voice response
What are the primary and secondary styles of loving? (ch11)
- three primary loves are eros, storge, and lupus - the three secondary love styles are pragma, mania, and agape
What are the five distinct marital types established by Cuber & Harroff?
1. Vital Marriage 2. Total Marriage 3. Passive-Congenial Marriage 4. Devitalized Marriage 5. Conflict-habituated Marriage.
What are the key concepts of the interactive view of emotions? (Ch7)
Framing rules, feeling rules, and emotional work
Define metacommunication (ch9)
Metacommunication is communication about communication.
define eros
a powerful passionate style of love
define the later stages (ch9)
each persons proposals for solutions are met with counter proposals
How does physiological, perceptual, and social influences affect a person's emotions? (Ch7)
when we per- ceive a stimulus, we first respond physiologically, and only after that do we experience emotions