Interpersonal Communications: Chapter 1-4 quiz questions
Which of the following contrasting pairs is associated with features of verbal communication styles?
(ALL OF THE ABOVE) DIRECTNESS/INDIRECTNESS, ELABORATE/SUCCINCT, FORMAL/INFORMAL.
Netiquette" components include
(All of the above) RESPECTING OTHERS' NEED FOR UNDIVIDED ATTENTION, KEEPING YOUR TONE CIVIL, BEING MINDFUL OF BYSTANDERS, BALANCING MEDIATED & FACE TIME W/OTHERS.
Maya's email to her math professor explaining why her assignment would be late used casual text language such as ABT2 and AEAP. Her message failed to demonstrate which characteristic of competent communication?
ADAPTABILITY
Which of the following means the same things as "Communication is irreversible"?
ALL MEAN THE SAME AS THE STATEMENT
Interpersonal communication can be distinguished from impersonal communication based on qualities of: uniqueness. Interdependence. intrinsic rewards
ALL OF THE ABOVE
Research that supports online communication as being positive for relationships cites the following: Couples who talk frequently via cell phone feel more loving and committed. Almost sixty percent of American teenagers believe the Internet helps them make new friends. People who have both in-person and online contact with friends are less lonely. Facebook provides the opportunity to develop and maintain social connections
ALL OF THE ABOVE
Which of the following are outlined in your text as important characteristics of communication? Sending and receiving are usually simultaneous. Meanings exist in and among people. Environment and noise affect communication. Channels make a difference
ALL OF THE ABOVE
Choosing whether to wear a tailored suit rather than a rumpled outfit involves which of the three dimensions of impression management?
APPEARANCE
Your friend Tom is nervous about disclosing he is a member of the LGBTQ community. You reassure him that although there are risks, there are also benefits of being open about one's gender identity, including
BEING AUTHENTIC AND BELONGING TO A SUPPORTIVE CO-CULTURE
An emailed love letter not having the same impact as a handwritten one is related to the _____ of the message.
CHANNEL
In North American society categories such as age, ethnicity, race, gender, sexual orientation, physical disabilities and religion are all considered
CO-CULTURES
The idea that "nothing" never happens refers to which communication principle?
COMMUNICATION CAN BE INTENTIONAL OR UNINTENTIONAL
Mike and Sue are happily married and always say, "I love you" before ending their telephone conversations. The fact that the words do not have the same emotional impact as the first time they were spoken is indicative of
COMMUNICATION IS UNREPEATABLE
Environments are also referred to as
CONTEXTS
Collectivist cultures, in comparison to individualist cultures, tend to
DEFINE THEMSELVES AS PART OF A GROUP
Which of the following contrasting pairs is associated with features of verbal communication styles?
DIRECTNESS/INDIRECTNESS ELABORATE/SUCCINCT, FORMAL/INFORMAL, ALL OF THE ABOVE
Which is true of communication?
EVERYONE DOES IT
At the present time, there is no research to support the hypothesis that a connection exists between social interaction and physical health or longevity.
FALSE
Fields like engineering, accounting and computer science have little need for interpersonal communication on a daily basis
FALSE
Hyper personal communication means that we typically withhold information from others online
FALSE
In the last 20 years for Americans, the average number of friendships has increased
FALSE
Positive self-esteem guarantees interpersonal success
FALSE
Research suggests that communication competence is a trait that a person either possesses or lacks
FALSE
Self-monitoring is the ability to construct a variety of different frameworks for viewing an issue
FALSE
Socioeconomic status can influence whether someone will challenge authority and speak up
FALSE
An example of physiological noise is
FATIGUE
A discernible response to a message is
FEEDBACK
Workers in factories of ____________ cultures do not expect to be asked their opinion regarding managerial decisions
HIGH POWER DISTANCE
An example of psychological noise is
INSECURITY
Just one of the reasons it's so terrifying to tell a romantic partner that you love him or her for the first time is because communication is:
IRREVERSIBLE
The idea that it is often necessary to negotiate a shared meaning in order for satisfying communication to occur relates to which characteristic of the communication model?
MEANINGS EXIST IN & AMONG PEOPLE
Marshall McLuhan's "global village" metaphor suggests:
MEMBERS OF EVERY NATION ARE CONNECTED BY COMMUNICATION TECHNOLOGY
A study conducted by O'Sullivan revealed that undergraduates would prefer to use e-mail to send which type of message?
NEGATIVE
Which of the following is not true about communication competence? There is no single "ideal" or "effective" way to communicate. Competence is situational. Competence can be learned. Competence involves a large repertoire of skills
NONE OF THE ABOVE
The first communication models characterized communication as
ONE-WAY EVENT
Lisa believes that her older people have difficulty communicating. When she speaks to her grandmother she tends to use babyish terms and simplified grammar and vocabulary. These mannerisms are known as:
OVER ACCOMMODATION
If you are preoccupied about an argument that you had with your best friend, and you can't pay attention to your instructor, you are experiencing ____________________ noise
PSYCHOLOGICAL
When a religious person listens to a speaker who uses profanity, he or she would probably experience
PSYCHOLOGICAL NOISE
When a religious person listens to a speaker who uses profanity, he or she would probably experience.
PSYCHOLOGICAL NOISE
Compared to everyone else in her physics class, Julia thinks she is smart. This is an example of how ___________ can define our ___________.
REFERENCE GROUPS/SELF CONCEPT.
Even though he has a nice singing voice, Kevin still believes he is a terrible singer because his first grade teacher told him he couldn't sing well. This is an example of how ____________ shapes our self-concept
REFLECTED APPRAISAL
When some professional athletes doggedly insist they can be of value to the team when past their prime, they are displaying which characteristic of self-concept?
RESISTS CHANGE
Your friend sent you an instant message on Facebook and said, "No, I'm not going to the party." You couldn't tell if she was angry. Social scientists would say this is due to the message lacking ___________.
RICHNESS
Sarah and Jim are driving to a friend's house. She is about to suggest a different route when she stops herself because she knows Jim hates it when she "takes over" while he's driving. This is an example of which communication concept?
SELF-MONITORING
When we use items such as cars to influence how others see us, we are managing impressions by using?
SETTING
The ideas that all women are emotional and that all older people are out of touch with reality are examples of
STEREOTYPES
Being able to deal with the uncertainty that surrounds most intercultural encounters is a sign of
TOLERANCE FOR AMBIGUITY
According to the transactional model of communication, at any given point in time a person is sending a message and receiving a message
TRUE
According to your textbook, messages don't have meanings in themselves, but rather, meanings reside in the people who express and interpret them
TRUE
As alternatives to self-disclosure, hints and equivocations are evasive strategies to manage difficult situations.
TRUE
At about six or seven months of age, a child begins to recognize "self" as distinct from surroundings
TRUE
Both men and women who compare themselves to media-idealized physiques evaluate their bodies negatively
TRUE
Care for extended family before self is typical of collectivist cultures.
TRUE
Communication as defined in the text is always intentional rather than unintentional
TRUE
Communication competence is defined as using communication that is both effective and appropriate
TRUE
Communication events are continuous transactions; that's why it's so difficult to punctuate a conflict
TRUE
Communication plays a role in satisfying the five human needs that Abraham Maslow calls basic to living a safe and fulfilled life
TRUE
Communicators who adapt their talk to differing situations possess a characteristic of interpersonal effectiveness
TRUE
Edward Hall found that people in the Middle East stand much closer when conducting business than Americans do
TRUE
Ethnocentrism is the attitude that one's culture is superior to others.
TRUE
Even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess
TRUE
Experimental research indicates that when given a choice between telling a face-saving lie, the truth, and equivocating, most subjects will choose equivocating.
TRUE
Feedback is defined as the verbal and/or nonverbal response to messages received from the speaker
TRUE
Identifying with multiple ethnic groups can pose both challenges and benefits.
TRUE
In countries with high uncertainty avoidance, deviant people and ideas are considered dangerous and intolerance is high
TRUE
In scientific jargon, any interference with communication is termed noise
TRUE
In some interpersonal contexts the relational dimension of the message may be more important than the content of the message
TRUE
Mainstream culture in the United States tends to be more low context than high context
TRUE
Most people can learn to communicate more effectively
TRUE
Nurturing societies emphasize cooperation and show little difference between the expected behaviors for men and for women
TRUE
One of the features that distinguishes qualitatively interpersonal communication from less personal exchanges is interdependence."
TRUE
Qualitatively, interpersonal communication is relatively infrequent, even in many close relationships
TRUE
Social scientists use the term "salience" to describe how much weight we attach to a particular person or phenomenon
TRUE
There is evidence that indicates communication is so important that it's necessary for physical health
TRUE
Tolerance for ambiguity is a characteristic of intercultural competence
TRUE
We gain an idea of who we are from the way other react us
TRUE
You are having trouble hearing your professor because people next to you are talking. This is an example of external noise
TRUE
The degree to which members of a culture feel threatened by ambiguous situations and try to stay away from them is known as
UNCERTAINTY AVOIDANCE
Which of the following is not a valid reason for studying communication?
WANTING TO MANIPULATE WEAKNESS IN OTHERS
Which of the following is an example of psychological noise while in class?
WORRYING ABOUT YOUR GRADE ON A TEST
